Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Se mere
Virksomheden har svaret
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Se mere
Virksomheden har svaret
The pins on the plug of the dehumidifier were bent and could not be plugged in. Contacted the company and sent photos, they said to send it back they did send a paid attachment to print to send bac... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Kontaktoplysninger
Unit 1, Edgar Street, BL3 6EZ, Bolton, Storbritannien
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Middel
268 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 73 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I received the wrong order
2. december 2025
Besvarelse fra GED Outlet
We are sorry that the customer received the wrong order. The refund was requested and processed immediately on 3rd December, without any questions or delay. This review was left six days later, after the issue had already been fully resolved.
We always welcome feedback, but we hope reviews reflect the resolution of issues as well as the initial experience.
Absolutely awful company to deal with
Absolutely awful company to deal with, and trying to send something back is a nightmare I ordered a fan, which had a screw missing from base plate and a dented fan blade, and I'm still trying to send it back, as they do not send qr codes to send back, and not everyone has a printer this day and age, they need to move with the times
1. december 2025
Besvarelse fra GED Outlet
We have made multiple attempts to resolve this issue, offering replacement parts, a full replacement, or a free return label with advice on printing via return stores.
We also note that this customer has left three separate reviews regarding the same issue. While we welcome feedback, repeated posts about the same matter can be misleading for other customers. We remain ready to process the refund as soon as the return is completed.
Smooth transaction
Smooth transaction with good communication about delivery (although the delivery guy just leaving it on the doorstop wasn't great!). Somewhat battered original exterior packaging but everything inside was as it should be and it seems to work fine.
27. november 2025
Besvarelse fra GED Outlet
Thank you for the great review! We’re glad the transaction went smoothly and that everything arrived safely. We’re sorry to hear the courier left the parcel on the doorstep this isn’t the level of service we expect from our delivery partners, and we’ll pass on the feedback.
We're pleased the product is working well and appreciate you taking the time to share your experience.
Thanks again
Did not receive correct item
Did not receive correct item. Tried to contact GED and had no reply. Terrible customer service
27. november 2025
Besvarelse fra GED Outlet
Hi
We’re sorry to hear this. We couldn’t find any previous contact from you, so we’ve reached out after seeing your review to get more details and fix this for you. Please check your inbox so we can resolve it right away.
Thank you,
The GED Team
Item purchased was as described
Item purchased was as described . Good quality and price . Item arrived on time
17. november 2025
Besvarelse fra GED Outlet
Thank you for your review! We're glad to hear the item was as described and that you were happy with the quality, price, and delivery. We appreciate you choosing us and hope to serve you again in the future.
The GED Team
Delivered promptly thank you
17. november 2025
Besvarelse fra GED Outlet
Thank you for your review! We’re glad your order was delivered promptly and appreciate you taking the time to share your experience.
The GED Team
Quick delivery
Quick delivery. Kept me informed during the purchase process. Would definately recommend and buy from GED again. Thank you.
14. november 2025
Besvarelse fra GED Outlet
Thank you so much for your lovely review! 😊 We’re really pleased to hear your order arrived quickly and that you felt well-informed throughout the process. We truly appreciate the recommendation and look forward to serving you again.
Thank you once again!
I ordered through Amazon a vax carpet…
I ordered through Amazon a vax carpet cleaner, the cleaner had a fault which is internal and Vax advised to return to the seller for a refund or repair. Through Amazon.a return was agreed but they were stating I had to pay for the return courier cost. I tried phoning and emailing as I wanted to know they would cover return cost as refund and received no response. A month on and I still have not been able to resolve this. The phone line doesn’t answer and emailing gets no response. Terrible!
1. oktober 2025
Uopfordret anmeldelse
I had to return as some of the parts…
I had to return as some of the parts didn't fit together. Also one part got stuck. My mum is 89 and just couldn't cope. I hadn't realised when I ordered that there was no battery pack. 😳
12. november 2025
Besvarelse fra GED Outlet
Thank you for your feedback. We’re sorry to hear that the product wasn’t suitable for your needs. We understand how important ease of use is, especially for your mum.
As mentioned, we’re happy to offer free returns for this order to ensure there’s no inconvenience. Unfortunately, as the item is designed to be used with a specific battery and accessories, there’s little more we can do to adapt it.
We truly appreciate your understanding and hope to assist you with a more suitable product in the future.
Kind regards,
GED Customer Support Team
I’ve just tried to use my hand held…
I’ve just tried to use my hand held steam cleaner it isn’t working there’s quite a few issues with it .
EDIT
I have now been in contact and I am receiving a full refund and I am happy with the customer service I have received.
5. november 2025
Besvarelse fra GED Outlet
Thank you for updating your review — we really appreciate it. We’re sorry the steam cleaner didn’t work as expected, but we’re glad we were able to resolve this for you quickly and arrange a full refund without delay.
Thank you again for getting in touch and for recognising the customer service you received. If you ever need anything in the future, we’re always here to help.
Kind regards,
Naidine
Was fairly quick and easy well packaged…
Was fairly quick and easy well packaged but would have liked a message giving me a day and approximate time
4. november 2025
Besvarelse fra GED Outlet
Thank you for your feedback! 😊 We’re glad to hear your order arrived quickly and well packaged. We appreciate your suggestion about delivery notifications that’s helpful, and we’ll certainly look into improving communication on future orders.
Besvarelse fra GED Outlet
Thank you for your review. The item you ordered — McGregor MCLHT1841 41cm Cordless Hedge Trimmer – 18V (No Battery, No Charger) — was advertised exactly as such in the product title and description. The price of £24.99, compared to £49.99 for the full kit, also reflects that it doesn’t include a battery or charger.
Kind regards,
Super Fast delivery
Super Fast delivery, item as described will definitely use again.
29. oktober 2025
Besvarelse fra GED Outlet
Thank you for your great feedback! 🚀 We’re glad your order arrived quickly and that you’re happy with the product. We really appreciate your support and look forward to serving you again!
Top job!!
Can't fault GED for the past processing and delivery of the order.
Very impressed.
Thank you 👍🏻
13. oktober 2025
Besvarelse fra GED Outlet
Thank you so much for your kind words! We’re thrilled to hear you were impressed with our service and delivery. Your feedback means a lot to us, and we really appreciate your support. We look forward to serving you again soon! 👍
Besvarelse fra GED Outlet
Hi Stuart,
Thank you for your feedback. Once we received your order number, we were happy to provide the delivery details you requested, and the item was delivered on 24th October as arranged. We always aim to keep our customers fully informed and are happy to help with any delivery queries.
Kind regards,
Naidine
Reliable seller.
Easy transaction, fast delivery. Product as described. Happy with the purchase
17. oktober 2025
Besvarelse fra GED Outlet
Thank you so much for your kind review! 😊 We’re delighted to hear that you were happy with the product and our service. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Still no refund despite registered return! Seems like a scam company!
Sent used item instead of new. Now awaiting feedback how to return.
Update: N.a.i.d.i.n.e. W.a.l.t.o.n. still refuses to refund the item, basically confirming her stock control system is useless and unprofessional. Returned item to company, still awaiting refund. Very unprofessional company, tried to say they advertised used product - no, due diligence was done and item was listed as new. But it wasn't...
11. december 2025
Besvarelse fra GED Outlet
Update - We cannot issue a refund because the customer has been unable to provide any proof of return — no receipt, no tracking number, no carrier confirmation, and no QR code. Proof of posting is required by all retailers and carriers to verify that a return has taken place.
The product was not advertised as new; it was clearly listed as B-grade stock at the time of purchase.
Unfortunately, the customer has made several false accusations and personal remarks in their communications and review. We do want to make it clear to other customers that we have remained professional throughout and have simply requested the standard evidence required to process a refund.
As soon as any proof of return is provided, we will be happy to resolve the matter immediately.
-----------
Hi Mr Boyd,
Thank you for your review. The item purchased was listed as a B-Grade Refurbished product, not brand new, as shown in the advert. We explained this in our email on 19th October and confirmed we’d be happy to accept a return if you wished to proceed. We haven’t had a response or received a return yet, but we’re still happy to help resolve this for you please get in touch when convenient.
Kind regards,
Naidine
Disappointing after sales service
Initially the leaf blower/vacuum was dispatched & received quickly. However, it arrived with only 1 of the 2 required batteries. GED apologised for a 'picking error' & dispatched a second battery, but when it arrived it was the wrong one. Communication from GED then slowed down dramatically, replies to my emails being slow or non-existent. I'm sorry to have to write a negative review because the leaf blower is great, but the after sales service felt like I was being a nuisance.
29. september 2025
Besvarelse fra GED Outlet
Thank you for your feedback. We’re very sorry again for the mix-up with your order. Unfortunately, a stock labelling issue caused the wrong battery to be sent initially. It was never a nuisance to resolve — we simply asked for a quick photo of the battery box to make sure the same problem didn’t happen again.
I’m pleased that, after that, you received the correct battery and that our final messages ended on a positive note — you confirmed everything had arrived, and I replied with “brilliant” and another apology for the earlier inconvenience.
We’re glad to hear you’re happy with the leaf blower itself and appreciate you taking the time to share your experience. Your feedback helps us improve, and we hope to serve you again in the future.
Great prices
29. september 2025
Besvarelse fra GED Outlet
Thank you for your 5-star review! We’re glad you were happy with our prices and really appreciate your support.
Absolutely incredible customer support
Absolutely incredible customer support! I’d never heard of this company so was very sceptical but they had the item I wanted - so took a chance (especially due to it being a lower price!!) I had initially had an issue but it was sorted straight away!! If you’re unsure ordering from this company….dont be!!
2. oktober 2025
Besvarelse fra GED Outlet
Thank you so much, Pamela! We’re over the moon to hear your kind words. It means a lot that you took a chance on us, and we’re so glad we could get everything sorted quickly for you. We truly appreciate your trust and support — it’s customers like you who make what we do so rewarding! 💛
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.