GardX Group Anmeldelser 

I have had 3 Cosmetic Maintenance Plans with this company covering 3 vehicles. Finally tried to make a claim under the plan. I couldn't as a claim requires the inclusion of at least 2 photos of the damage and I don't need, want or own anything capable of taking photos. Neither do any of my friends. I used the GardX site to ask for their help but, 7 days on, have not received a reply.
IF YOU HAVE NO MEANS OF TAKING DIGITAL PHOTOS DON'T WASTE YOUR MONEY ON THIS PRODUCT

Absolutely amazing company.
Within 30 days of my accident My insurance was paid and I was driving my new car.
An amazing team of people who go the extra mile for you.

Excellent quality and good price for the products.

GardX paint finish applied to new car straight from the dealership. Hassle free for me - so 5 stars - but the associated paperwork was excessive - so 4 stars overall.

I purchased guard x paint maintenance plan and wheel protection plan at a cost of nearly 900 pounds in June this year I inquired today about cancelling the plan as I'm selling the car I was told that there was no refunds payable the dealership I purchased the plans through did not explain that you don't get a refund if you cancel so I have lost a lot of money I would not purchase this plan again nor do I recommend anyone take out this sort of maintenance plan.

I’m extremely disappointed with the way my request has been handled. The case was closed without resolving my questions, despite me clearly providing a response . This lack of communication and support makes the whole process unnecessarily frustrating.

It should not be this difficult to get straightforward service from a large company. Closing tickets without resolution and forcing customers to chase for basic information creates a very poor experience.

All I needed was clear guidance before visiting a service center, along with confirmation of weekend availability and a contact number. Instead, I’ve wasted time repeating myself. This is unacceptable and needs serious improvement

Excellent easy experience. Highly recommended, very supportive company.

Small stone chip on the front of my brand new a6 avant paid nearly £600 for paint and wheels cover with Gardx informed gardx of problem with the stone chip, one of their so called repair specialist came out to carry out repair at my home was here about 10 minutes and just dabbed a bit of paint on the chip and said that's the best he can do I informed him that I was not at all happy with the job he had done and told him that I would not sign his job sheet he rang his boss and told him about the situation and his boss said polish out the paint repair he had just done and then he was to leave it as it was and leave my house I told him not to touch the car again, so he got in his van and left .
Do not use this company for your paint and wheel cover under an insurance policy on any vehicle very poor service.

I have never used those chemicals but I feel the kit wasn’t complete , please add tyre sheen and dash spray for the customer other than that you doing great thank you

They were very good and professional with good customer service

Seems ok, I guess the proof of the pudding is in the eating, won’t know until it has been on a while. Depends how well it was applied too!

Absolutely crap and not worth the money.

not received again

I didn't know what to expect, the car wasn't cleaned properly before the coating was applied which confused me, I thought it needed to be done over a clean car. The water doesn't run off like a wax polish so I really don't understand what it is supposed to do. After complaining it was done again? But in all honesty I think I would get a good valet next time and apply a good ceramic or wax coating.

Very shiny and easy to wash

First class after sales service. Alan Davies for the company responded to a water stain on the upholstery and did a first class service in removing it. He also provided very helpful information on car care.

Bought this for a new car, birds poop on spoiler left me buffing with polish for nearly 15 minutes, rubbish product and when I contacted them, my goodness a very rude patronising reply

I purchased the Gard X protection plan including the scuff and scratch cover for my vehicle 2 years ago and last year had the misfortune of making a claim for a scuffed front wing. The claim went smoothly and was delt with efficiently. Yesterday I needed to make a second claim for a scratch across my petrol cap cover and a scuff to the front wheel arch. Straight forward paint repairs and similar in size to last year. Well I was contacted by a member of the Gard X team by email yesterday to say my claim was refused and I should seek to have the repairs done on my car insurance. By all accounts the area was considered too large and did not meet with their criteria. A flat refusal and not even the option of a part repair. By all accounts the assessor deemed it would take the technician more than 2 hours to make the repair so my claim was refused. Last time a similar repair took less than 30 minutes so no idea where they get this 2 hour estimate from. Maybe the company is in financial difficulty so refusing even the easiest and simplest of claims. I will never take out Gard X cover again and I urge caution to anyone considering taking out a Gard X protection policy. Read the cover extensively especially any small print. You might think you are covered for scratch repairs but it is at the discretion of an assessor and in all likelihood you are not covered and your claim will be refused.

It’s ok but a lot of money and really it’s all down to dealership application had fair amount of overspray and still finding results of this under bonnet and inside by door hinges anyway my main issue is no real guarantee on product and nothing like lifetime reapplication if needed ie repair or polishing scratches I done it for the new car experience and the fact the car used 3 years old was in superb condion. I believe it helps when cleaning car etc afterwards but if you already do this regularly then that would probably do the same. Think Guard X even if they charged for at s discount should allow a yearly reapplication day at service this would then feel premium

so far the protection has worked well. and makes the car easier to clean.