Really great customer service from GardX. Giselle S and Philip O were both extremely helpful, friendly and very easy to communicate with. Everything was explained clearly and the whole process was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Don't waste your money, the guarantee isn't worth the paper it's written on. I paid for when I purchased nearly new BMW X5, after 18 months the exterior protection has degraded. when I approach... Se mere
Ashley Huff was able to make an excellent repair to restore the car's roof paintwork to its original appearance, after suffering from the effects of bird droppings. He also treated the bonnet which ha... Se mere
Holly was very helpful courteous and knowledgeable. All the qualities of a good customer service advisor. She went above and beyond to help
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2003, GardX continues to expand globally, with our Protect, Engage and Assure brands supporting the growth aspirations of over 3,000 active partners across 42 international markets. Following two decades of growth, the founding principles of our family business still remain unchanged. We’ve built our business thanks to people from the industry. Delivering products and solutions for the industry. With a guarantee that every part of our business was born to support the success of the dealerships we partner, and the satisfaction of the customers they support.
Kontaktoplysninger
Lake House, 2 Port Way, Port Solent, PO6 4TY, Portsmouth , Storbritannien
- 01243939349
- info@gardx.co.uk
- www.gardx.co.uk
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Shocking experience
Shocking experience - not worth the money - tried to blame the customer for the exteriors damage stating left bird poo on the car for too long (any bird poo was taken off straight away and car was kept clean) - outer didn’t seem to be protected at all from anything- no reps in the big car sales places such as Evans halshaw as they all left and overall disgusted with the overall experience.
I don't recommend
Sincerely speaking there is no need for Gardx protection, waste of money. Look after your car yourself and keep it clean
So easy and well worth the £
So easy and accessible to use - Used the policy twice last year - instructions are clear, there are a number of options available and on both occasions I've used them it's been slick, no issues and a really great service thank you.
Ashley Huff from GardX came to treat…
Ashley Huff from GardX came to treat our car in our drive.
He was great. Was booked in swiftly. So thorough when cleaning our car then applying. Highly recommend!!
I have had three jeeps done with Gardx…
I have had three jeeps done with Gardx , yes it’s great for a few months but honestly it’s not worth the money the dealer charges , I now have my latest jeeps ceramic coated ,The vehicles are shining all the time and the dirt just washes off without using a cloth
Outstanding service by Aden at GardX.
I purchased a brand-new Audi in early February 2023, which came with GardX ceramic coating. Unfortunately, the coating was poorly applied by the Audi dealership, and it needed to be reapplied by GardX under their lifetime guarantee a few years later.
From the moment I registered the claim, Aden took ownership of the issue and ensured that my car received a new ceramic coating within a week.
Aden explained everything in detail, and I can honestly say he treated my car as if it were his own.
On the cheap - non genuine repairs.
Don’t bother with it - diamond cut alloys will be spray painted if you scratch them. Very poor repairs and they try not to honour genuine claims or do the repairs on the cheap / Cut every corner possible and then complaint emails are ignored (Giselle).
Wonderful experience
Wonderful experience. easy to claim and response was great though it took a bit of time.
Otherwise, great service
I use guardX on all vehicles that I…
I use guardX on all vehicles that I purchased and it stands buy a vehicle when it comes time to sell . As it keeps the vehicle in pristine condition. And makes it easy to wash and clean.i think it’s well worth that extra cost as you will re coupe when time to change I would recommend guardX to anyone who values there vehicle. A great product.
I felt that the deep shine on the car had deteriorated
I felt that the deep shine on the car had deteriorated. The Gardx protection has been on the car for over 4 years, this I felt was a reasonable protection length of time but as Gardx give a lifetime warranty I would ask if the shine could be improved. No problem with the process and an appointment was made for a technician to visit, Alan Davies.
Alan could not have been more helpful and explained the problem was atmospheric fall out restored the shine to the car, and advised how I can keep the luster.
Not a Gardx problem really!
Brilliant service and thank you.
Complete waste of my £600
It was a complete waste of my £600. Neither the exterior nor interior benefited from it. I'm not even convinced that it was ever applied to my car by German Autocentre Sheffield. But they did put the little sticker on my windscreen!
Quick Resolution
Fantastic customer service to get the claims approved and assigned work.
Done
Meh - it's just a shiny coat. Doesn't protect against scratches, it's just like expensive cling film.
Paid out no problem
Spoke to a person at gardx who said best to go to kwik fit euro because they have an account with them. Made an appointment with kwik fit. Took about 20 mins to get an ok over the phone. Problem sorted.
Only drawback kwik fit did'nt have a coffee machine.
Over two hour wait for a new tyre to be fitted
Had to have a new tyre due to a puncture not repairable phoned Gardx insurance to tell them and was told if I take it to Kwit Fit I wouldn't have to pay anything as Gardx have a account with them or go to any other tyre sites that are VAT registered.
So I went to Kwit Fit had to wait as I didn't have appointment, after waiting nearly a hour they pulled my car into the garage and took the wheel off but couldn't do anything else until they had phoned Gardx and got confirmation that they could change the tyre, this phoned call took Gardx nearly a hour to answer the phone not sure why it took them so long to answer but in the end it was sorted and Kwit Fit changed the tyre which in total took over two hours which should have been a twenty minute job.
Maybe Gardx should come up with a more suitable plan for customers like myself waiting around for over two hours for a new tyre to be fitted is a little on the extreme side.
I need to get my car repaired so the…
I need to get my car repaired so the Guardx reapplied but told I had to go to the dealership, as I think they were the ones who damaged it I wanted an alternative. They didn’t think there was one but would let me know. Of course I’ve not heard back from them.
Do not take tyre and alloy cover out…
Do not take tyre and alloy cover out with these guys. Took my car to Kwik fit to have a look at my 2 front tyres as I have slow punctures on both. I know this as I'm inflating the tyres every 2 weeks. Gard X say they don't cover this. What do they cover then? Was misold this by Big Motoring World, big money making con. Very disappointed I have to say in both companies
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