Besøg websitet

GAME - Sutton Anmeldelser 15

•
TrustScore 3.5 ud af 5

3,7

Spiltjeneste
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Lokation

Skift lokation

GAME, Unit 41, Times Square Shopping Centre, SM1 1LF Sutton, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I went to store to buy a PSN Voucher as a gift and was told after I'd had to sign a "no refunds" agreements that I wasn't allowed to take the voucher itself - just a poorly printed receipt with the v... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The item arrived super quick via pre order it was intact and brand new a fab game from your go to place for all your gaming needs

Bedømt til 5 ud af 5 stjerner

All the staff at game are great and friendly. Also picked up some awesome bits for the kids following a gaming afternoon at belong

Bedømt til 1 ud af 5 stjerner

Terrible service. I would not recommend joining the elite club card. I was told I would get my points back from my Xbox series X purchase as I spent over £600. I didn't receive anything and the custom... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Spiltjeneste
  2. Computerbutik
  3. Videospilbutik

Om GAME - Sutton

Skrevet af virksomheden

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Kontaktoplysninger

  • GAME, Unit 41, Times Square Shopping Centre, SM1 1LF, Sutton, Storbritannien

3,7

Middel

TrustScore 3.5 ud af 5

15 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

I went to store to buy a PSN Voucher as…

I went to store to buy a PSN Voucher as a gift and was told after I'd had to sign a "no refunds" agreements that I wasn't allowed to take the voucher itself - just a poorly printed receipt with the voucher code on. Disappointing policy & another reason for your physical stores to not exist.

13. marts 2024
GAME - Sutton-logo

Besvarelse fra GAME - Sutton

Hi Trustpilot,


I am happy to investigate this for you. Firstly, can you please confirm a few
details for me; 

Full Name
Billing address and postcode
Order number  
Are you the person who placed the order?

Kind Regards,

Philani
Customer Service.

Bedømt til 1 ud af 5 stjerner

Terrible service

Terrible service. I would not recommend joining the elite club card. I was told I would get my points back from my Xbox series X purchase as I spent over £600. I didn't receive anything and the customer service wasn't helpful whatsoever. I think it's a big con and will not be buying anything else from game.

23. september 2023
GAME - Sutton-logo

Besvarelse fra GAME - Sutton

Hi Jason,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME.

Kind Regards 
Customer Services

Bedømt til 1 ud af 5 stjerner

Received 1% back in reward points and didn't get any elite benefits.

Paid for another preorder, immortals of aveum, I'm an elite member, paid £36 for the whole year for the elite membership , and I continue to get cheated out of my elite points. I earned 1% back in reward points and I'm not getting the service I paid for. I'm not to going to continue doing business with this company. Once all my preorders are paid off.
It's cheaper to buy my games elsewhere. I can get 10% back in points by shopping elsewhere and I don't have to pay extra to receive the service.
You're going to lose a valuable customer unless you fix the issue and refund my elite points.
Loyalty card number 1002122651985
Do something about it before it's too late.

22. august 2023
Uopfordret anmeldelse
GAME - Sutton-logo

Besvarelse fra GAME - Sutton

Good Morning.


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME. 


Kind regards,
James
Customer Services Senior Advisor

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere