I traded in some relatively new games and got a lot less than I paid - I find the reward scheme rather pointless as there is a fee to pay and not much chance of making much credit. I used by games reg... Se mere
Virksomheden har svaret
Lokation
Skift lokationGAME, 143 The Street, Westfield, E20 1EN Stratford, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always have a pleasant service in stratford Westfield branch. I come quite often with my nephew and he has a wonderful time in the shop. A bit overwhelming after school hours. Saw staff chase some ki... Se mere
2 of the packs seem resealed. I am a regular pokemon packs opener. According to one of the youtuber, the chest i bought has to be the factory error one which means the pull rate has to be the predicte... Se mere
Virksomheden har svaret
Needs a lot more work in the online side of things very out dated. Should be able to see store stock levels online. Should be able to reserve items and pick them up in store and from the app too. But... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GAME - Stratford
Skrevet af virksomheden
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Kontaktoplysninger
GAME, 143 The Street, Westfield, E20 1EN, Stratford, Storbritannien
3,7
Middel
9 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Incentivise me back in
I traded in some relatively new games and got a lot less than I paid - I find the reward scheme rather pointless as there is a fee to pay and not much chance of making much credit. I used by games regularly but Amazon is usually cheaper and delivers next day. So I probably save more using them. I do think GAME could do more to incentivise people spending money at Game. At the moment I use Amazon the more. GAME needs to come up with a better idea so that you would be silly to shop elsewhere. The rewards scheme gives very little.
1. juni 2023
Besvarelse fra GAME - Stratford
Hi Steven,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
There were only two tills in the shop…
There were only two tills in the shop long queues. Had to wait a while to get served.
30. september 2023
Besvarelse fra GAME - Stratford
Hi Eric,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services
Felt welcome
Very helpful and happy staff..3 guys that day.
Very chatty and looks like they enjoy what they do.
Very pleased 😀
22. september 2023
2 of the packs seem resealed
2 of the packs seem resealed. I am a regular pokemon packs opener. According to one of the youtuber, the chest i bought has to be the factory error one which means the pull rate has to be the predicted result. But 2 of those packs seem ?resealed (in my opinion, I might be wrong, I made a video of unboxing, we can see some fishy thing). Other packs which are not on the error news are ok. 🤷♂️🤷♂️🤷♂️ who knows.
19. august 2023
Besvarelse fra GAME - Stratford
Good Morning,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Awesome Experience
The staff were very helpful with customer service. Were very friendly.
6. juli 2023
Always have a pleasant service in…
Always have a pleasant service in stratford Westfield branch. I come quite often with my nephew and he has a wonderful time in the shop. A bit overwhelming after school hours. Saw staff chase some kinds one time when they tried to steal something.
Otherwise, they seem to take care of their customers and give good recommendations as well.
5. juni 2023
Uopfordret anmeldelse
Needs a lot more work in the online…
Needs a lot more work in the online side of things very out dated. Should be able to see store stock levels online. Should be able to reserve items and pick them up in store and from the app too. But on the plus side the instore staff are great and love being able to talk about games with like minded people 👌🏾
13. maj 2023
Besvarelse fra GAME - Stratford
Hi Daniel,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.