They sent a second hand game, which was not stated online to be so. The box was not closed properly, with a security seal to seal it and the disc was not secure in the box, it was moving about. Not... Se mere
Lokation
Skift lokationc/o Sports Direct, Unit D Brook Park, Meadow Lane, Shirebrook, NG20 8RY Shirebrook,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered final fantasy to collect from the store today (29th feb). Went in to be told that it hasn’t been delivered and could be delayed indefinitely. Terrible service from this company. Not even a... Se mere
Virksomheden har svaret
Still waiting on part of my order and customer service is about as much use as a chocolate fire guard
Shirebrook are always professional and helpful. Able to have some banter as well
Virksomhedsoplysninger
Om GAME - Shirebrook
Skrevet af virksomheden
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Kontaktoplysninger
c/o Sports Direct, Unit D Brook Park, Meadow Lane, Shirebrook, NG20 8RY, Shirebrook,, Storbritannien
3,0
Middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They sent a second hand game
They sent a second hand game, which was not stated online to be so.
The box was not closed properly, with a security seal to seal it and the disc was not secure in the box, it was moving about.
Not acceptable for the 10km journey it made.
5. april 2026
Uopfordret anmeldelse
Still waiting on part of my order and…
Still waiting on part of my order and customer service is about as much use as a chocolate fire guard
20. september 2024
Ordered final fantasy to collect from…
Ordered final fantasy to collect from the store today (29th feb). Went in to be told that it hasn’t been delivered and could be delayed indefinitely. Terrible service from this company. Not even an easy way to make a complaint or sort my order out. Won’t be buying again
Edit:
So after getting in contact with customer services and speaking to Em. I was updated that my parcel was delayed by a week due to issues with DPD. I appreciate this is out of their control but I preordered this game in October last year. I’m changing my review because Em the customer service rep was amazing throughout this whole process and kept me updated with everything. They are the only reason this review is changing :)
29. februar 2024
Uopfordret anmeldelse
Besvarelse fra GAME - Shirebrook
Hi Connor,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Shirebrook are always professional and…
Shirebrook are always professional and helpful. Able to have some banter as well
12. maj 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.