Staff caught lying about Pokémon card stock either to keep them for themselves or for friends. Spoke to one staff member at 10am who got nervous when asked if they had any in and he said"I don't thin... Se mere
Lokation
Skift lokationGAME, Unit 7 Waverley Mall, EH1 1BQ Edinburgh, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A price label which had been in place for many weeks (I'd been contemplating buying the item since before Christmas) was £10 more at the till. The difference was not honoured and I had to get a refund... Se mere
Virksomheden har svaret
Well stocked shop - got what we came for without any issue - friendly staff and enjoyable shopping experience. Heard them deal with an angry chancer customer and felt they were very fair and helpful w... Se mere
The man who served me was annoyingly arrogant and a bit over zealous with trying to push insurance onto me which I was making clear more than enough times I wasn't interested in
Virksomheden har svaret
Virksomhedsoplysninger
Om GAME - Edinburgh
Skrevet af virksomheden
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Kontaktoplysninger
GAME, Unit 7 Waverley Mall, EH1 1BQ, Edinburgh, Storbritannien
3,3
Middel
17 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff caught lying about Pokémon card…
Staff caught lying about Pokémon card stock either to keep them for themselves or for friends. Spoke to one staff member at 10am who got nervous when asked if they had any in and he said"I don't think so" then asked in back room and said no not yet but there's only 4 boxes coming.
Went back at 1pm and spoke to another staff member and when asked if the stock was in yet he got really nervous and said they were already all gone and sold out, when asked how much stock they had he replied only 2 boxes. It's hard enough trying to find Pokémon card stock on the shelves as it is with scalpers flipping them on eBay for double the cost but even harder when the stock doesn't even make it to the shelf as the staff are hoarding it in the stock room.
23. juni 2025
Uopfordret anmeldelse
My Game Experience With Great Service
My Experience Was Great Because The Staff Of Game Edinburgh In Waverley Mall Was Very Friendly And Helpful With Things And Game Is A Great Company To Buy Gifts For Friends And Family Members.
11. april 2024
Well stocked shop - friendly staff
Well stocked shop - got what we came for without any issue - friendly staff and enjoyable shopping experience. Heard them deal with an angry chancer customer and felt they were very fair and helpful when that person was trying to convince them to accept return of an abused controller without any proof of purchase. Working in face to face business deserves respect!
28. januar 2024
Good Customer Service
Very helpful Assistant.Loyalty Card's metallic strip didn't work. Assistant helped us with App and I was able to redeem my points
2. januar 2024
Wrongly priced item
A price label which had been in place for many weeks (I'd been contemplating buying the item since before Christmas) was £10 more at the till. The difference was not honoured and I had to get a refund, though as it was the only copy left I wonder how many other shoppers paid more than they expected without realising
6. januar 2024
Besvarelse fra GAME - Edinburgh
Hi Antony,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Sam was great!
Sam was extremely helpful and friendly, I had the best time making my purchase!
17. november 2023
Click and Collect Waverley
Quick and easy click and collect procedure. Staff were very helpful and kind.
20. november 2023
Price
I wasn’t very happy when I payed £489.99 on a PlayStation 5 and 2 days later it was down to £429.99,nobody in the store told me of this deal
27. september 2023
Besvarelse fra GAME - Edinburgh
Hi David.
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services
Good store
Game is a good store to buy the latest game i do occasionally buy used games but when i can i buy new
3. september 2023
Uopfordret anmeldelse
Great staff.
20. august 2023
Great customer service
14. august 2023
Sales assistant was very efficient and…
Sales assistant was very efficient and knowledgeable
22. juli 2023
Very helpful staff friendly as always…
Very helpful staff friendly as always they know what there doing and they do it well.
6. juli 2023
The man who served me was annoyingly…
The man who served me was annoyingly arrogant and a bit over zealous with trying to push insurance onto me which I was making clear more than enough times I wasn't interested in
11. maj 2023
Besvarelse fra GAME - Edinburgh
Hi Andrew,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME and reference 'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.