Difficult to find stores, web pages out of date. Ordered on line, paid for next day service, arrived late. In store joint outlet, when we did find, they do not take returns for on-line. Not great se... Se mere
Lokation
Skift lokationc/o Sports Direct, Unt C Grand Junction Retail Pk, Earle Street, CW1 2RP Crewe, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I pre ordered a game and when I went to collect it, the guy told me it wasn’t in stock, paying no mind to the 50+ copies on display behind him. I couldn’t be bothered arguing, as this wasn’t the first... Se mere
Virksomheden har svaret
I’ve problems with my spinal injery an this new gaming exsperians is fun as I am hours bound most time due to Poor mobility
Customer service is poor, had to take two trips to try and refund a faulty console as two of the staff were being arsey and claiming they couldn’t see an issue so I had to go home and set everything b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GAME - Crewe
Skrevet af virksomheden
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Kontaktoplysninger
c/o Sports Direct, Unt C Grand Junction Retail Pk, Earle Street, CW1 2RP, Crewe, Storbritannien
2,7
Under middel
8 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not great service
Difficult to find stores, web pages out of date. Ordered on line, paid for next day service, arrived late.
In store joint outlet, when we did find, they do not take returns for on-line.
Not great service.
5. september 2025
Uopfordret anmeldelse
not recommended
The Crewe Store refused to give a refund for a faulty item that my son purchased so now he's stuck with it, the guy at store said they don't give refunds any more so I'm glad it only cost £11 instead of 200, Game has changed, i will never go in there again and unless you have money to lose or you are guaranteed its not a faulty item my advice would be to stay clear of Game
17. april 2025
Uopfordret anmeldelse
Besvarelse fra GAME - Crewe
Hi Paul,
Thanks for taking the time to give us some feedback.
We’re sorry to hear about the issue with the refund on your Son's Game and the
poor service received in store. This was really disappointing to hear, and we’d
love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
you’ve described is not the type of service we expect when shopping at GAME.
Kind regards,
GAME Customer Service
Yet another happy customer
Friendly staff, quick postage and package quality you would expect to find on the item I ordered.
30. juli 2023
Customer service is poor
Customer service is poor, had to take two trips to try and refund a faulty console as two of the staff were being arsey and claiming they couldn’t see an issue so I had to go home and set everything back up again to record the issue and try again
21. juli 2023
Besvarelse fra GAME - Crewe
Hi Matthew,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
No staff on the till had to wait ages…
No staff on the till had to wait ages to be served and all staff was in the back ( staff room)
29. juni 2023
Besvarelse fra GAME - Crewe
Hi Steve,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Helpful advice and service from staff…
Helpful advice and service from staff member in dealing with my query and purchase.
29. juni 2023
I’ve problems with my spinal injery an…
I’ve problems with my spinal injery an this new gaming exsperians is fun as I am hours bound most time due to
Poor mobility
16. juni 2023
I pre ordered a game and when I went to…
I pre ordered a game and when I went to collect it, the guy told me it wasn’t in stock, paying no mind to the 50+ copies on display behind him. I couldn’t be bothered arguing, as this wasn’t the first time something like this has happened. So I requested a refund and purchased the game elsewhere. CEX are much easier to deal with.
11. maj 2023
Besvarelse fra GAME - Crewe
Hi Ren,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.