Not even one star they’ve taken money from my account nobody will help ! I’ve emailed and rung and ring no one answers the phone number given . I HAVE NEVER HAD AN ACCOUNT IM A 65 year old female with... Se mere
Virksomheden har svaret
Lokation
Skift lokationc/o Sports Direct, 5/5A & 7/9 Head Street, CO1 1NX Colchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Friendly approachable staff members, one called wesley and a new guy training . Had a nice chat about what I was looking for , unfortunately they didn’t have what I was looking for, but I did end up m... Se mere
Efficient, thorough and friendly. My experience at Colchester Game is always met with helpful and friendly members of staff who are more than willing to assist! I couldn't praise them enough for alway... Se mere
Ordered on Friday for in-store collection and it's still not there
Virksomheden har svaret
Virksomhedsoplysninger
Om GAME - Colchester
Skrevet af virksomheden
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Kontaktoplysninger
c/o Sports Direct, 5/5A & 7/9 Head Street, CO1 1NX, Colchester, Storbritannien
3,4
Middel
15 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not even one star they’ve taken money…
Not even one star they’ve taken money from my account nobody will help ! I’ve emailed and rung and ring no one answers the phone number given . I HAVE NEVER HAD AN ACCOUNT IM A 65 year old female with no interest in gaming …
14. april 2025
Uopfordret anmeldelse
Besvarelse fra GAME - Colchester
Hi Denise,
Thanks for taking the time to give us some feedback.
We’re sorry to hear about your payment issue. This was really disappointing to
hear, and we’d love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you and contact you by email.
We would love to get to the bottom of this to help you further, as the situation
you’ve described is not the type of service we expect when shopping at GAME.
If we can help with anything else, please do not hesitate to contact us.
Kind Regards,
Katarina
Customer Services Advisor
New Account
The member of staff set me up with an account in order to pre-order a new game.
They were very helpful and the process was slick.
Thankyou
10. februar 2024
Ps5 vs xbox
Very informative ,honest and very knowledgeable on the products . Couldn't fault the service.
26. januar 2024
Great service
31. december 2023
Ordered on Friday for in-store…
Ordered on Friday for in-store collection and it's still not there
17. november 2023
Besvarelse fra GAME - Colchester
Hi,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME and reference 'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Angel
Customer service
Always visiting Colchester
Whilst it may not be the biggest Game store, I'm never disappointed when I go there, the stock is always interesting, I normally wind up buying something for me or my wife, the staff are always helpful and know their stuff, and the prices are always reasonable.
23. september 2023
Friendly approachable staff members
Friendly approachable staff members, one called wesley and a new guy training . Had a nice chat about what I was looking for , unfortunately they didn’t have what I was looking for, but I did end up making an impromptu purchase. Always a pleasure to use game , shame it’s not like the old Game when in solo stores.
31. august 2023
Friendly staff that were great help!
17. juli 2023
The Staff were brilliant
The Staff was polite, helpful, friendly and were able to help me with my purchase
26. juni 2023
Well informed
Well informed, patient, polite, and very helpful getting information updated
25. maj 2023
Very helpful young lady sorted out what I was after even though I wasn’t sure myself.
Very helpful staff.
11. maj 2023
Always a pleasure
Efficient, thorough and friendly. My experience at Colchester Game is always met with helpful and friendly members of staff who are more than willing to assist! I couldn't praise them enough for always going above and beyond!
11. maj 2023
Great help
Staff member was really helpful. It really made my questions and transaction easy
12. maj 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.