Cancelled my online order a day after placing it, even before it was despatched Still waiting for refund 3 weeks later Online chat totally useless, requesting 24 hours for an update still waitin... Se mere
Virksomheden har svaret
Lokation
Skift lokationC/O Sports Direct, Cheetham Hill Retail Park, Cheetham Hill Road, M8 8BB Manchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lady working there was super helpful and explained about rewards programme I didn’t even know about! Will definitely be subscribing. Always been a fan of game and people like this make it a great expe... Se mere
Excellent service. Came in and spoke to the manager about being unable to pay for a game online. He reassured us that there would be copies available on the release day. And there were. The staff were... Se mere
My wife and I were after an Xbox for our daughters, the woman who served us was incredibly knowledgeable and nothing was too much trouble for her. 10/10 service - thank you!
Virksomhedsoplysninger
Om GAME - Cheetham Hill
Skrevet af virksomheden
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Kontaktoplysninger
C/O Sports Direct, Cheetham Hill Retail Park, Cheetham Hill Road, M8 8BB, Manchester, Storbritannien
3,3
Middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cancelled my online order a day after…
Cancelled my online order a day after placing it, even before it was despatched
Still waiting for refund 3 weeks later
Online chat totally useless, requesting 24 hours for an update still waiting 1 week later for a reply.
Order should have been sent back by the Game store a week after they received it but they still have it .
Absolutely awful service
Will never use Game again. Just shocking customer service
18. april 2024
Besvarelse fra GAME - Cheetham Hill
Hi Jatinder,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Super helpful!
Lady working there was super helpful and explained about rewards programme I didn’t even know about! Will definitely be subscribing. Always been a fan of game and people like this make it a great experience! Thank you
24. august 2023
Great customer service!
My wife and I were after an Xbox for our daughters, the woman who served us was incredibly knowledgeable and nothing was too much trouble for her. 10/10 service - thank you!
20. juli 2023
Excellent service
Excellent service. Came in and spoke to the manager about being unable to pay for a game online. He reassured us that there would be copies available on the release day. And there were. The staff were very lovely and helpful on the day of purchase.
9. maj 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.