Got a copy of a pre-owned standard version of the game as they didn't have the special edition of it in-stock even though it was in display.
Virksomheden har svaret
Lokation
Skift lokationc/o Sports Direct, Southernhay, SS14 1AZ Basildon, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There is no process to log a complaint- I went to the Basildon branch & the shop assistant manager jolie sold myself a product which wasn’t as described upon inspection. She offered me a refund which... Se mere
Virksomheden har svaret
The fact that I could actually find what I was looking for for once at game. Just recently it's been hard to find exactly what I'm looking for in game but on this occasion I really did find something... Se mere
They're were very helpful with my purchase and they're know they're gaming knowledge
Virksomhedsoplysninger
Om GAME - Basildon
Skrevet af virksomheden
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Kontaktoplysninger
c/o Sports Direct, Southernhay, SS14 1AZ, Basildon, Storbritannien
4,1
God
13 anmeldelser
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Got a copy of a pre-owned standard version of the game as they didn't have the special edition of it in-stock even though it was in display.
2. januar 2024
Besvarelse fra GAME - Basildon
Hi Stuart,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
A friendly and polite and knowledgeable…
A friendly and polite and knowledgeable person.
16. december 2023
Helping me out
10. november 2023
Friendly
Friendly, helpful staff. Item I got was in good condition and what I went in for.
16. november 2023
Very friendly and helpful
28. september 2023
Great staff and very helpful..
8. juli 2023
There is no process to log a complaint-…
There is no process to log a complaint- I went to the Basildon branch & the shop assistant manager jolie sold myself a product which wasn’t as described upon inspection. She offered me a refund which I accepted but it ended up being refunded onto a gift card which I did not request for. She refused to issue me a full refund & refused to allow me to spend the money on the gift card on the day. Overall a very poor service & she was very rude.
17. august 2023
Besvarelse fra GAME - Basildon
Hi James,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Good deals
They're were very helpful with my purchase and they're know they're gaming knowledge
30. juli 2023
Good service
21. juli 2023
The fact that I could actually find…
The fact that I could actually find what I was looking for for once at game. Just recently it's been hard to find exactly what I'm looking for in game but on this occasion I really did find something straight away at Basildon store which was very surprising. This is how all game stores should be.
8. maj 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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