Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Purchased Payday 2 on 2/2, has been stuck at "processing" stage for over 8 days now. Have reached out multiple times to their CS with no response. Luckily paid via Paypal and have opened a dispute. DO NOT BUY ANYTHING FROM THIS SITE!!!
Tried to buy a game at game-mart.com. but the experience was quite poor and im currently trying to cancel my order that tjey wont deliver unless i send then a scan of my passport!!
As im not about to upload my most personal ID i now have to bother with canceling my order....
All in all a waste of time and damn annoying :-S
In summary - the website makes it hard to actually get what you purchase and does not deliver what it promises on the website. Customer service is almost non existent - you get generic auto reply basically
For starters this website only shows reviews with high ratings, so don't bother even looking at the reviews as they are bias - couldn't find a single under 5 star review, sorry but no website is that perfect.
Why I am giving a bad review - aka the rant:
1. Service time took too long and you get generic replies probably computer generated - most cd key providers for games take around 5-15 minutes to provide you a key during business hours - this place took 1 hour to respond to my question.
2. Makes you identify yourself for "security Purposes" (sounds dodgy already) - basically they ask you to verify your identity by sending them a receipt from Paypal and your ID if you email and name dont match with Paypal - even if it does they will still ask you for ID which instantly switched on an alarm in my mind.
3. Misleading - they wont tell you openly that you need to verify your ID before they give you the CD key, this information is located in their FAQ not on any of the game information pages or purchase screen - I only realized after paying when it there's a message on your order status.
4. The minute I go hang on a moment you guys wrote XYZ, which I have already provided why are you so insistent on getting you hands on a scanned copy of my ID or passport - Boom partial refund minus 1 euro for admin fees due to their own hypocrisy, BUT they were quick to provide the refund! Which is there only redeeming feature - 2 hours later I get a human reply letting me know they waived the 1euro and the reasons for the fraud check. None the less, they need to work on their T&C and publishing of the whole verifying ID prior purchase.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
