Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... Se mere
Lokation
Skift lokationUnit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our salesman Benji at the Preston store was very welcoming and extremely helpful, made our experience a pleasurable one and I was very happy with my choice and Benjis knowledge of the range. Thank you... Se mere
Andy at furniture Village Preston was extremely helpful and pointed us in the right direction. As a professional photographer I needed furniture that was strong and sturdy to keep my equipment in and... Se mere
The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We were greeted when we entered the…
We were greeted when we entered the store.The enviroment was clean, well arranged and pleasant with an overall relaxing atmosphere. The furniture was of good quality with lots of choice.
Shiva was very attentive but not overbearing giving us time to browse. She also provided helpful tips about many different options, colours and combinations.
Shiva went above and beyond to help and we were pleased with our furniture, delivery times and price. We'll defintly return to the store in the future. ⭐️⭐️⭐️⭐️⭐️
The staff were very welcoming
The staff were very welcoming. Benjamin was able to advise us on what mattress to pick. He seemed to have good knowledge.
Had a visit to preston store saw a…
Had a visit to preston store saw a lovely assistant carolyn she was so lovely and very helpful bought a lovely table and chair set
Well the store was very helpful…
Well the store was very helpful especially
Andy motley from the Preston store went out off is way too help me out buy my sofa
Jay Nasir
Jay Nasir : a very professional , polite , informative and helpful person . It was a great service .
Exceptional service..ie no…
Exceptional service..ie no pestering,staff are super friendly and very efficient.The store itself is beautiful,no corners are cut
Dining Room Suite
The Sales Consultant Andy was extremely helpful and knowledgeable
Person who spoke was very helpful quick…
Person who spoke was very helpful quick and efficient
Great service and helpful in everyway
Dave was amazing from start to finish…
Dave was amazing from start to finish nothing was too much trouble. Such a lovely experience
We were served by Andy Mottley who was…
We were served by Andy Mottley who was absolutely brilliant answered all our questions gave us plenty of time to look around the store and when we decided what suite we wanted he went into all the details he was very very professional well done Andy it was a pleasure doing business with you.
Svar kan have AI-indholdLæs mere
The minute we walked into the store
The minute we walked into the store, staff almost jumped on my partner and I.
We hadn't even had chance to take a look at the first sofa!
I understand the sales process but this was infuriating! Another couple also in front of ourselves also had the same negative experience. You could litterally see staff competing with each other to get to customers first. We politely declined any assistance or advice on size, shapes and sales, however it did continue.
When finally, we did find furniture of our own personal choice, again we were greeted by 2 sale reps at once. One having to give in to the other.
Even worse and more frustrating, whilst completing the sale paperwork, it became a battle for the sales person to sell us every extra product he could possibly think of.. After telling him FOUR times, we weren't interested he then appeared to change mood and stated, would you like it free? At this point were ready for leaving the sale and walking away!

Besvarelse fra Furniture Village - Preston
Highly recommend Andy Mottley
I couldn’t recommend Andy Mottley highly enough for such an enjoyable sofa shopping experience. I never felt rushed or pressured into a hard sell. Andy took the time to listen to exactly what we wanted, considered the space we had available, and made sure we chose the right option for our home. He made me feel like a genuinely valued customer rather than just another sale. Thank you, Andy! We’re really looking forward to having our cinema sofas delivered.
Helpful friendly service from Andy in Preston
Andy at Furniture Village Preston was really helpful advising us on options. He took care to find the best possible price for our combination of furniture. Friendly helpful service all round!
Very efficient
Very efficient. On time 20 mins to out together our savoy u shaped sofa. Always highly recommend furniture village 👌
Bennie Konami was very helpful
Bennie Konami was very helpful. He helped us with all that we needed in a professional manner. He is very approachable and friendly. Great customer relations and communication skills. He has made our day. I would definitely recommend him to my family and friends if they need to buy anything from village
Great help & support from Dave
Great help & support from Dave, friendly and gave good advice.
Great service in the showroom
It was great to look round the showroom in Preston. No pressing from over zealous sales team. We were helped by Shiva who was great to deal with. came away with a new bed, dining table and chairs. Very happy with our selections and a fair price. Just hope we are still as happy when we take delivery.
Excellent customer service
We were greeted by Shiva Hosseinnia when we entered the store. She asked if she could help and kept a respectful distance whilst we looked around for a sofa. When she noticed our interest in a particular sofa she aporoached to offer advice on the sofa range and supplied us with a colour swatch kit and showed us the same sofa in fabric rather than leather. She then left us to discuss our thoughts. We left the store to think about the sofas we had seen and then returned to make a lurchase. Shiva helped us once more discussing the grade of leather and colour choice. We then finakised the purchase and agreed a date to pick up the sofa. When we returned, the sofa was carefully wrapped as she said it would be. She even helped us get the sofa into the van. Excellent customer service that went above and beyond.
Pleasant helpful Staff
Pleasant helpful Staff. He was able to assist us in finding our requirements!!!
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







