Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite. Sha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into m... Se mere
Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too.... Se mere
We had a very good experience purchasing a sofa and other furniture from the Leicester branch. We have been looking to replace our sofa for quite a while and have visited quite a few stores. We were... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Fosse Park South, LE19 1UT, Leicester, England, Storbritannien
- 0116 497 2120
4,8
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly helpful staff
Friendly staff, welcoming and helpful, without being pushy. Ash deserves a mention for also being, not only very patient but also giving good advice.
5. september 2026
Uopfordret anmeldelse
Paddy was a great help he knew exactly…
Paddy was a great help he knew exactly what I was looking for.
He was very genial and made sure I knew what I was looking for. Many thanks for excellent service Paddy.
Val Gower
5. september 2026
Uopfordret anmeldelse
Great service with coffee and cookies…
Ash was great and we found the right sofa
5. september 2026
Uopfordret anmeldelse
Great service and very friendly
Great service and very friendly
4. september 2026
Uopfordret anmeldelse
Mo at Leicester gave a great service
Mo at Leicester gave a great service
4. september 2026
Uopfordret anmeldelse
Great Service
Came in today and was served by Rick. He was very friendly. And super helpful when it came to picking or new sofa and finding our matching dining room chairs.
3. september 2026
Uopfordret anmeldelse
Great selection of furniture and good…
Great selection of furniture and good customer service. Friendly staff and no pushy sales. Would definitely recommend and use again.
31. august 2026
Uopfordret anmeldelse
LOOKING FOR NEW SOFAS
LOOKING FOR NEW SOFAS
I found Patrick Mulholland the Sales Consultant extremely helpful, explained very clearly, and answered all of my queries with no hesitation. I feel the Customer service I received so far has been excellent. My delivery is not due until October. Looking forward to that. I will be happy to leave another review to follow my experience from start to finish.
Happy to recommend
20. august 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Bought sofa & clock promised lead time…
Bought sofa & clock promised lead time of 12 weeks but the product & The clock came after 19 weeks !!!
Soon as I opened the clock it was broken, it took another three weeks to get a refund after making 8 calls to them
Can’t believe how bad there customer service section , keep on apologising but no goodwill gesture !! Avoid buying
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Furniture Village - Leicester
Good Morning, I am so sorry for the issues you have experienced with you order and service. This is certainly something I would like to investigate for you. To enable me to do so Please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran
Manish was very knowledgeable and…
Manish was very knowledgeable and helpful. I’m sure, with his help, we bought the right product.
1. september 2026
Uopfordret anmeldelse
There was plenty of choice
There was plenty of choice, staff were happy to let you look round at leisure.
When i was ready to make the purchase Abdul was very helpful confirming my choices.
9. august 2026
Uopfordret anmeldelse
Paddy was great from start to finish
Paddy was great from start to finish, no hassle or pushy selling, had great product knowledge and was super efficient.
31. august 2026
Experience was great
Experience was great, excellent customer service and offer on our sofa and dining chairs. Thanks Shak ☺️
31. august 2026
Uopfordret anmeldelse
Tony and paddy are excellent!
31. august 2026
I had a really positive experience
I had a really positive experience. Rick was incredibly helpful and very friendly. He explained everything really clearly and took the time to answer all my questions, which made the whole process really easy and stress-free. Excellent customer service — thank you, Rick!
31. august 2026
Uopfordret anmeldelse
Great customer service
Manish was very informative, great with us, patient and not pushy. He could see the space and what we wanted and supported us in making it our home in the best way possible.
31. august 2026
Uopfordret anmeldelse
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Had a great experience at Furniture Village. Ash, the sales agent, was absolutely fantastic—friendly, helpful, and never rushed us. He took his time to understand what we were looking for and made the whole experience really easy and enjoyable.
I would highly recommend Ash to anyone visiting Furniture Village. Thank you, Ash, for your excellent service!
31. august 2026
Professional
Professional, friendly, lots of advice given to us by Mo at Fosse Park branch. Order placed.
31. august 2026
Uopfordret anmeldelse
We had a great experience at Furniture…
We had a great experience at Furniture Village, thanks to Mohsin. He was friendly, helpful and very knowledgeable, without being pushy. He took the time to understand what we were looking for and made the whole process easy and enjoyable. Excellent customer service — thank you, Mohsin!
31. august 2026
Uopfordret anmeldelse
I walked into the store and headed for…
I walked into the store and headed for the first person I seen. Showed him a picture of what I had seen on line and he took me straight to it and I chose the colour and bought it. Quick and easy no hassle
31. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.