We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... Se mere
Lokation
Skift lokation222 Purley Way, CR0 4XG Croydon, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... Se mere
I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... Se mere
Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
222 Purley Way, CR0 4XG, Croydon, Storbritannien
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New mattress…
Very helpful information from Bifin Shah about best bed to buy for our needs. Nice to able to try out mattresses without sales pressure and feel we could make an informed decision about our purchase.
4. august 2026
Salma treated us soo well and explained…
Salma treated us soo well and explained everything soo well. Completely sold us on the purchase.
3. august 2026
The ordering and delivery was smooth
The ordering and delivery was smooth. The guys set up all the furniture and took the boxes with them.
I just received my furniture so I’m happy for now. Rating to be reviewed if I have trouble with the extra care service I purchased with the sofa 👀
1. august 2026
Uopfordret anmeldelse
Good service.
3. august 2026
Uopfordret anmeldelse
Very helpful staff and ordered new sofa…
Very helpful staff and ordered new sofa and chairs with ease
31. juli 2026
Uopfordret anmeldelse
Friendly and professional from start to…
Friendly and professional from start to finish and during telephone contact in-between. Delivery earlier than expected and the product is fantastic!
30. juli 2026
Uopfordret anmeldelse
Joe is excellent customer service.we…
Joe is excellent customer service.we are very happy
3. august 2026
Uopfordret anmeldelse
Loads of choices
Very good range to select from, friendly staff , Mr Wilfred who I dealt with was very professional and explained everything in details .Prices are very reasonable, highly recommended
28. juli 2026
Uopfordret anmeldelse
Customer friendly and helpful to choose…
Customer friendly and helpful to choose the correct product
25. juli 2026
I am very pleased with my furniture
I am very pleased with my furniture, and the staff who assisted with its assembly were both friendly and provided excellent service.
1. august 2026
Perfect customer service from Nico
Nico went above and beyond with his customer service skills. He listened intently and acted upon my problematic experiences with the suite I had purchased 7 months earlier. He ensured I would get a new suite delivered. Thank you Nico
31. juli 2026
Uopfordret anmeldelse
Very happy
Very happy, special thank you to Joe, great customer service from beginning to end.
31. juli 2026
Joe was helpful and knowledgeable in…
Joe was helpful and knowledgeable in store, we have always experienced good staff, products and keep coming back.
26. juli 2026
Uopfordret anmeldelse
Amber was the lady who helped me over…
Amber was the lady who helped me over the phone. She was very polite and immediately explained how claims work and connected with Castelan so I could arrange an appointment,
29. juli 2026
Uopfordret anmeldelse
Our sales consultant was Sean
Our sales consultant was Sean and you were very helpful welcoming and took his time to explain the product
29. juli 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The service is very bad
The service is very bad. After placing the order, they did not deliver the goods on the day they confirmed, giving us various Reasons and delaying them, which made us very difficult.
28. juli 2026
Besvarelse fra Furniture Village - Croydon
Good Afternoon,
Thank you for your review. We are truly sorry to hear about the difficulties you experienced with your delivery and the delays you faced. We understand how frustrating this must have been and would like to investigate this further for you. Please send a copy of your review, your order number, full name, and billing address to myexperience@furniturevillage.co.uk.
Kind regards,
Shanice
Poor customer service.
Poor advice given by salesperson at time of purchase and managers repeatedly unavailable when raising complaint.
Would have had better result purchasing on line.
25. juli 2026
Besvarelse fra Furniture Village - Croydon
Good Morning,
I am truly sorry to hear about the poor advice you received and the difficulty you experienced in reaching a manager. This is certainly not the standard of service we aim to provide. I would like to investigate this matter further for you. Please provide a copy pf your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.
Kind regards,
Shanice
Sofa Purchase
Thank you Tushar for your assistance throughout the purchase of our sofa, we can’t wait to receive the item. Thanks again.
26. juli 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.