Furniture Village - Chelmsford Anmeldelser 

Patricia was informative , patient and efficient in answering our questions.
We returned next day to make a purchase with her after consideration. We would not hesitate in recommending the clock tower retail park branch to others.
Thankyou.

My wife revisited the Chelmsford store to order our furniture.

We were met by Karunaker, who fully explained our options plus additional items available including damage insurance.

He also explained the benefits of finance, how the sofas would be delivered and fitted into our lounge.

We felt thoroughly happy with our experience today and would recommend to others.

I had a great experience today . Sales Consultant Karunaker took time to explained clearly about my order , delivery date, installation , insurance and care of the furniture . I was reassured and happy .

Patricia was very helpful and answered any questions we had.

Helpful and knowledgeable salesman, Karunaker, we never felt pressurised when choosing living room sofas and chairs, and a dining room table and chairs. He didn’t hover around us but gave us time to look and try out the suites, but was on hand to answer any questions we had

karunaker made it a pleasant and easy experience

Karunaker was fantastic! Really friendly and helpful, very happy with the service

Made contact months ago about my new chairs that turned up with the wrong legs, the leg that was supplied have broken and damaged my floor trying to get an exchange is turning out to be a bit of an issue so I have requested for both chairs to be replaced fully by no one not just the leg now it’s gone on for way too long

I arrived late on a Sunday afternoon and was greeted and helped by Patricia.
She was really helpful i had seen on line what I wanted. She was very efficient and I didn't feel at all rushed.
The whole process was very thorough and I look forward to receiving my new sofa bed.

We had a great experience in store. Karunaker, our agent was very amicable and helpful and made our decision easier with great advice

We had excellent service from choosing our sofa in store to prompt & safe delivery.
All the staff we dealt with were friendly & helpful.
Altogether a good experience so well done Furniture Village.

Caroline the shop staff member was absolutely fantastic, we had a couple of options and she discussed everything about the sofa.

Being able to browse without being followed around.

We were served by Caroline, who was very friendly and helpful. Looking forward to our new sofa arriving!

Karunaker, Good experience
Customer service is good

Karunaker,
Service was really nice and good
Customer service is satisfactory
Thank you

We went in store just to get an idea for our living room and Patricia came straight over to offer her service (and a coffee)
She was amazing throughout and we found a perfect sofa, our kids love it too.
Thank you soooo much @Patricia

I was warmly welcomed into the store by Patricia, who introduced herself and asked if I was looking for anything in particular or just browsing. After explaining my needs, she began showing me furniture which met my requirements, which was great. Other stores had left me to trail around trying things which did not. Patricia provided all the information Necessary, without being pushy, and allowed me plenty of time to make sure the furniture was really comfortable. Having taken a fabric sample book home, I returned a couple of days later, and asked if I could spend 30 minutes just relaxing in the chair to make sure it was really comfortable. ( I have major spinal problems so this was essential) This allowed me to confirm my choices.
Patricia was brilliant throughout the whole process. I never felt pressurised into buying something, was given all the space needed to make a considered decision, and was delighted to be able to order a chair and sofa which are perfect for me. She is a credit to you. Thank you Patricia. I’m really excited about my purchases and looking forward to their delivery. The Recycling opportunity you provide for unwanted goods is brilliant, and very important in these days of needing to protect our environment. Well done.

Visited the Chelmsford store on 27th June to select a new suite, we were helped by Tammy, a very helpful and polite assistant, she made the process really easy plus gave us a very good deal, highly recommend this store.