Furniture Village - Cambridge Anmeldelser 

1.685
TrustScore 5 ud af 5

4,8

Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service. The whole experience was a positive one. No pushy Sales person, just wanted us to be 100% happy with our choice. Aaron was a pleasure to advise us and gave us plenty o... Se mere

Bedømt til 5 ud af 5 stjerner

We came into the store to consider rather than to buy. However Peter listened to what we were looking for , showed us examples that could be suitable and one in particular to which we were immediately... Se mere

Bedømt til 5 ud af 5 stjerner

I visited Furniture Village because they carry a brand of mattress that I was interested in. That brand did not suit my budget needs. Aaron showed me other brands that were within my budget and would... Se mere

Bedømt til 5 ud af 5 stjerner

The Sales Consultant Azzdean at Cambridge store came over to us while we were looking at sofas and explained the various options regarding fabrics and styles. He then left us to allow us to look aroun... Se mere


Virksomhedsoplysninger


Kontaktoplysninger

  • Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(1.685)

65.303 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service from Peter at Cambridge

Peter was great on explaining the options on several of the table and chair options. Very knowledgeable and friendly. Shop layout was great also. Able to sit and try out the various chair options. Quick ordering experience and at our own pace on deciding. Great experience

7. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service from choosing the…

Excellent service from choosing the furniture to delivery. Supportive sales consultant (Ben-Cambridge) who listened and went above and beyond in spending time with me to decide on the good and expedited delivery in response to urgent need.

4. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Quality was not up to the mark

Quality was not up to the mark

31. august 2025
Uopfordret anmeldelse
Furniture Village - Cambridge-logo

Besvarelse fra Furniture Village - Cambridge

Good Morning,

Thank you for your review. We appreciate your feedback. If you would like to discuss this further, please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Bedømt til 1 ud af 5 stjerner

Delivery was late due to the sofa being…

Delivery was late due to the sofa being stored in 2 wrong warehouses and having to chase multiple warehouses constantly, despite being the customer! Then when it arrived it was faulty and been told it could be 12/14 weeks before it can be repaired. Extremely upset and disappointed

30. maj 2026
Furniture Village - Cambridge-logo

Besvarelse fra Furniture Village - Cambridge

Good Morning,

We are truly sorry to hear about the significant delays and the faulty sofa you received. We understand your frustration with the extended repair timeline. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Bedømt til 5 ud af 5 stjerner

Great experience when buying new furniture

We were moving and needed to buy new furniture. Steve Wong, our Sales consultant was very patient and did his best to get us what we wanted. He is very professional, friendly and a fantastic at what he does. I cannot speak highly enough about Steve. Thank you for a great experience and we got yummy freshly baked cookies which was a bonus

23. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really helpful staff

Peter was really helpful in showing us various options and putting us in contact with someone who could make sure our new sofa was going to fit.

25. maj 2026
Bedømt til 5 ud af 5 stjerner

Great salesman

Great salesman, not pushy , professional with great knowledge. We arrived looking for a 2 seater settee to fit a very specific space and to recline. We were free to look around, but were offered help. We then decided to discuss our requirements with the salesman. He provided excellent help and advice without being in any way being pushy. We purchased a settee that fully fitted the size, type and covering we wanted, with the added bonus it was in the sale. Thank you very much. Great Customer services.

15. maj 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Complicated

I visited the Village office with a specific requirement regarding the delivery date of the furniture. I asked to be shown only the items that could be delivered by a particular date. After selecting a table and chairs, and being assured that delivery would take place by that date, I paid for the order in full.

Unfortunately, the furniture was not delivered by the agreed date. We then agreed on a delivery date one day later, which was acceptable to me. However, when the table arrived, the stone surface was cracked.

I am now trying to arrange for the replacement table and the remaining two chairs to be delivered, but the proposed delivery date is almost a month later.

This has been a very disappointing experience, particularly as the original delivery date was one of the main reasons for choosing these items and proceeding with the purchase.

6. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Clear information, well presented products with options clearly and concisely explained, and the sales consultant who guided us through the various pros and cons of different potential choices was kind, patient, and very helpful. We left satisfied that we were happy with what we had decided upon and looking forward to receiving our delivery in due course. Would recommend to others wishing to buy furniture.

17. maj 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere