FunchalCarHire.net Anmeldelser 8

Numa das nossas regulares visitas à ilha, tivemos problemas na aterragem devido a mau tempo e conseguimos apenas chegar 2 dias após o previsto. Desde a data em que deveríamos ter aterrado que fomos contatados por parte da empresa de rent a car que nos iria efetuar o serviço de aluguer. o Contato foi cordial e muito satisfatório atenuando a contrariedade do encerramento temporário do aeroporto. No dia que conseguimos aterrar, tínhamos a viatura à nossa espera.

Chiedono che paghi il 20% dell'importo SOLO via PayPal. Nella email c'è un link con il logo di PayPal non originale, quando lo clicchi ti indirizza a PayPal e ti propone un pagamento a un nome e cognome straniero. Quando prosegui si chiude l'app e arriva subito la mail di PayPal che avvisa che un dispositivo estraneo ha provato ad accedere al tuo conto. Ho provveduto subito a cambiare la mia password. Per fortuna i soldi non sono stati scalati grazie al blocco di PayPal. Successivamente ho iniziato a ricevere mail spam su siti di riparazioni di macchine.
Insomma, sito poco affidabile.

I had read good reviews for this company and the price was very competitive so we decided to go with them. We were encouraged that it said there was total insurance cover and no credit card was required.
Pickup etc was very smooth. Unfortunately a few days into our trip I scraped the side of my car while driving.

We rang to report it and asked what we should do as we wanted to follow the correct procedure. The guy on the phone was rude and dismissive, asked us to sent a photo and he'd get back to us. The next day we got an email to say the accident was not covered as we were driving on an "inappropriate road". I pointed out that he had not asked us the location that the accident occured.

He then changed tact and said that we failed to call the police who would have breathalised us and without this breathaliser result the insurance wouldn't cover us. I pointed out that this was a scrape and that we couldn't have been expected to call the police where the only damage was to our own car and there was no other vehicle involved.
After several hours of back and forth, he became increasingly unprofessional and told us that this is how it works in Madeira so to avoid further stress we agreed to pay the several hundred euro.

I would advise anyone to please stay away from this company, while it may seem like you are fully covered - if anything goes wrong they will find a way to say you aren't covered to get the money out of you. Pay a bit extra to go with a recognised car company and have the comfort of dealing with a professional business.

Our rental experience was amazing with Funchal Car Hire!
This company was recommended by a friend who has used their services for many years.
The staff is very friendly, helpful and customer oriented. My rental car was clean and waiting for me when I arrived.
Furthermore, the price included full insurance and I can conclude this business is full transparent with its clients.
Will definitely use their services in the future!

Great rental company. Our car was new and well maintained. We even got a better car than we expected. The prices were pretty good. We didn't have a credit card, but that's not a problem with this rental company, because all-inclusive insurance is included in the price of the car. The pickup and return went without any problems. I sincerely recommend this car rental company.

A funchalcarhire.net ofereceu-nos um serviço impecável, desde a reserva à receção do carro.
Carro novo e staff (Sr. Rogério) cinco estrelas!
Bons preços, excelentes condições.
ALTAMENTE RECOMENDÁVEL!

Prenotato online per il 27 dicembre dando una caparra di 105 euro circa con paypal. Purtroppo a Marsiglia perdo la coincidenza per Madeira e scrivo sia su WhatsApp che per email che arriverò il 31 stesso orario. Mai una risposta. Finale....ho dovuto noleggiare un auto su discover car (serissimi). Ah dimenticavo....però sono stati bravi a mandarmi una mail cin scritto che avevo perso la caparra. Esperienza pessima...mai più.

communication difficile sur whatsapp avec peu de réactivité, nous avons relancé pour avertir que nous serions à l'aéroport à telle heure avec le numéro de vol, du coup personne nous attendait le jour J ???, on voyait bien des pancartes avec des noms mais pas le notre, nous avons eu finalement notre voiture à 1 heure et demi après ! vers 2h00 du matin, avec beaucoup d'inquiétude, tout ça pour avoir une punto de 120000 km très poussive inadaptée pour les pentes de madère, rayée de tous les côtés, moteur sous dimensionné, une restitution difficile, la personne ( une autre ) voulait connaitre absolument le lieu de restitution indiquée sur le contrat qu'il a fallu retrouver, alors qu'on voulait restituer le véhicule à l'agence comme c'était prévu, une fois le contrat retrouvé on lui dit qu'il est indiqué "aéroport " il nous dit non vous la ramenez à l'agence, 20 minutes de discussion pour rien ? ne s'adapte pas au clients, j'ai un anglais scolaire il n'a jamais fait l'effort de parler doucement, très limite franchement très limite à fuir