Incredibly gorgeous Tivoli tables for client. Small end table arrived quickly and in fantastic condition. Very high price for this little table but it was exactly as described. Tivoli coffee table had... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Products are quality. Customer service is horrible. Two items. Black Friday prices. 3 calls and different agents, could ONLY see order status if provided a tracking number. Wanted me to repur... Se mere
Tried to use a Christmas gift card. Was told they wanted to ensure it was not being fraudulently used since my email was not the same, despite giving a credit card for the remainder of the order. T... Se mere
Purchased 4 expensive bath towels that looked nice but did not dry well at all. Very disappointed. On top of that, Frontgate would not accept my return because I had used one of the towels, despite th... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Frontgate - Find luxury home decor, indoor furnishings, kitchen and bath essentials, and electronics at Frontgate - we outfit America's finest homes with high-end furnishings
Kontaktoplysninger
Terrible customer service
Terrible customer service, they charged my card, never sent the order, cancelled the order, and never refunded me. I had to contact them multiple times, FAX MY BANK STATEMENT (WHO USES FAX?), and a lot more red tape, all to get my ordered cancelled, never notified, and never refunded. I'll never buy from this place again.
29. august 2021
Uopfordret anmeldelse
Order Fulfill Nightmare Starring Cust Serv
I love Frontgate outdoor furniture. We’ve spent (God help me) tens of thousands on it over a fairly short number of years. We’re now in a house in San Diego where we want to really spend on outdoor furniture, and decor, and outdoor kitchen, and serve ware, and pool floats, and pool float storage, and just stuff. Were finding that Frontgate doesn’t really believe in “due dates”. Dates are promised, then “changed” without notice (or notice to wrong spouse) to a distant date later, then undelivered at that date to another “estimated ship date” in the future. Many months pass without sign or sound. I found out when calling today, after a substantial wait and confusion about where my orders were under my profile, that furniture ordered in June (once we found THAT order) may or may not make it to me this year—There’s just no way to tell! It’s kind of like waiting for infinity to arrive, I guess. I’m just trying to order really nice outdoor furniture, though, not go on a freaky spiritual journey about patience. I am frustrated, but am trapped now. I’m not sure I’m “conflicted” about Frontgate anymore. Their customer focus is downright adversarial, if not overtly hostile.
18. august 2021
Uopfordret anmeldelse
Deceptive Business Practices
Frontgate deceptively changed a product page of what I ordered after I ordered it. What I got was NOT what I ordered and they responded to let me know that because it was on sale, it was not eligible to be returned.
12. juli 2021
Uopfordret anmeldelse
I recently purchased a Christmas floral…
I recently purchased a Christmas floral arrangement centerpiece for a dear friend. She was delivered a tabletop swag type arrangement instead. I called the company and they had no explanation as to why she was not delivered the arrangement that was order. Of course, what I ordered is no longer available. I spoke with a customer service representative a week ago and she was "looking into the matter". I've heard nothing back from her to date. I'm so disappointed in the service I received. I have ordered from Frontgate for several years, however, this will be my last order.
31. december 2020
Uopfordret anmeldelse
Bad customer service
This is really commentary on the customer service experience. Very curt and unfriendly. Will literally cut you off when they think they know what you are going to say. Terrible audio quality. Definitely sounded like I was talking to someone still laying in their bed.
22. december 2020
Uopfordret anmeldelse
Customer Service awful
Customer Service awful! The product we bought came damaged and Frontgate wanted us to pay a second time to get a new product delivered until we returned old product. Since the shipping box was destroyed in transit we needed a new one to return item. Frontgate would only pay 25% of cost of new box. A real shotty business!
17. september 2020
Uopfordret anmeldelse
Excellent quality and excellent…
Excellent quality and excellent service. One of my favorite websites for home decore!
13. december 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.