FRF Vauxhall Anmeldelser 

50
•
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Rude staff, happy to lie on a regular basis, Manager hides and hasn’t a backbone. Unprofessional, incompetent and zero integrity. Do not allow your vehicle anywhere near this place. They even al... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

This covers their Peugeot service centre. Dismissive about an adblue problem acknowledged by Peugeot. Advised me could not book car in until December. I write in August! Looking for an electric next.N... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Already gave 5 stars would be 10 to this wonderful.dealership. Acquired the new Vauxhall Frontera from here. Ben was the right man to see. He made myself and my dog Vinnie so welcome. Stepped me with... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fantastic service. From ordering new car to picking it up today, Neil Lewis sales Executive is an absolute asset to frf vauxhall, can't fault him at all, handed over the car in pristine condition and... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

View the new and used cars, vans, parts and servicing available from FRF Vauxhall in Swansea and Bridgend.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

50 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(50)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Want a really bad experience FRF Swansea

Want a really bad experience? Come to FRF Vauxhall Swansea they'll treat you to it. Took my Astra car in for a software upgrade, Never mind the car needing an upgrade, these people really need an upgrade in how to treat CUSTOMERS? FRF has to be in my opinion the worst anywhere in the UK for customer service. Needless to say I'm never going back. Unless you want diabolical service do not (I repeat), DO NOT GO ANYWHERE NEAR THEM. 🤬🤬🤬

9. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT DEAL WITH FRF HAVERFORDWEST!!!

DO NOT DEAL WITH FRF HAVERFORDWEST!!!
All they want is your money. I had a new CHR and part exchanged my Jaguar. Eight days later I still have not had my balance. And the way sales staff have dealt with me has been rude and confrontational. I have never had such appalling after service!!!

26. marts 2021
Uopfordret anmeldelse
FRF Vauxhall-logo

Besvarelse fra FRF Vauxhall

Hi Lesley, thank you for leaving us a review. Unfortunately, you have left your review for the wrong FRF Motors business. We are only FRF Vauxhall, FRF Mazda and FRF Peugeot based in Swansea and Bridgend.

Trust Pilot seems to merge their location against our record but legally we split from that side of the business over 10 years ago so sorry for the confusion.

The Haverfordwest garage is a completely separated entity to ours. If you have a complaint we suggest you contact them direct to resolve your issue but we are sorry that we can't help you any further.

We hope you resolve your issue with their company though and all the best.

FRF Motors Swansea and Bridgend

Bedømt til 5 ud af 5 stjerner

Carmarthen branch

Part ex-Ed my old car and had a new one delivered contact free a few days later. Hassle free, everything was clearly explained to me, excellent interest rate on financing new vehicle, easy to get in touch with and the guys were really helpful taking me through every step. Sean at FRF (not sure what his surname is) dealt with the majority of it and was excellent. Highly recommend. Love my new car! Ask for Sean!

17. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It was easy to get the finance set up

Easy to setup up the finance even though I don't have the best credit rating. Extremely impressed with the car. Was immaculate upon delivery drives like a dream. Bill the sales manager extremely helpful.

2. marts 2021
Uopfordret anmeldelse
FRF Vauxhall-logo

Besvarelse fra FRF Vauxhall

Hi Jonathan, we are sorry to see you've given us a 1 star review. We always try to give our customers the best experience possible when visiting our dealership but please could you email us with full details using our complaints email: Complaints@frfmotors.com

Please could you also provide full details, including date of purchase, registration of vehicle and we will certainly raise this internally for you to get the issue looked into.

Hope to hear from you soon.
FRF Motors

Bedømt til 5 ud af 5 stjerner

Excellent service

From start to finish, the process was just flawless. Karen and Aaron were very pleasant and polite. I am truly impressed by the service my husband and I received. My husband will definitely be going back to get a second car from FRF motors.

30. november 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

FRF TOYOTA BRIDGEND

I recently bought an Aygo from FRF Toyota in Bridgend. The whole buying experience was exceptional. Coffee and biscuits whilst you wait and Adrian was a great salesperson not at all pushy. He kept me updated with how things were progressing. Very good customer service, given this, I would not hesitate to go back here to buy another car.

19. februar 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very poor customer service

I contacted FRF Swansea to ask if I could take my car for an annual service to another garage and advised as long as vauxhall parts are used it would be okay. I have had an issue today with my heating and have been advised my life time warranty is no longer valid as you must go to the main dealer after the service elsewhere for them to carry out a health check. Poor service I have lost the lifetime warranty as no health check was carried out. Very poor service from a main dealer.

4. december 2019
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Bought Mokka X from Swansea branch

My family bought a Mokka X from Swansea branch with no problems, however a fault was found with the bodywork and leaking windows when in carwash, took car to the Bridgend branch for repairs. On collecting the car, we noted that numerous miles were now on the clock whilst the car was in their care. Spoke to the manager who fobbed us off with a "highly unlikely that they had anything to do with it" attitude, also there were personal details about cover etc from the AA in glovebox and other stationary which were all missing, again fobbed off by the manager with a " we have an cupboard full of paper, why would we need yours. Head office, waste of time. My experience with frf has not been positive and only miserable, however 2 stars for the sales guy in Swansea and the service guy in bridgend. So boe careful when buying from this franchises, as the after sales service is shocking, and we still have a leaky car that's 8 months old and bodywork that has never been corrected, only made worse.

19. september 2018
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere