Freestart plc Anmeldelser 

I already have recommended freestart to people!
They were excellent, nothing was too much trouble and they were so quick at getting the work done!

We have an e commerce site with many products, after asking questions about whether or not they could import all the items from our site we were assured that they could do so, but after 3 weeks of waiting and chasing up they admitted that they could not do what they had promised.

I was recommended Freestart from another Entertainments Agent who also uses them for his website We were having terrible trouble with our Website Providers Get Visible Web.com (who are truly appaling). They have been a breath of fresh air and have developed an amazing website We had a few teething problems with information being missed off etc. as we had a lot of stuff to go on it but they have bent over backwards to ensure that necessary corrections were made. We also wanted some changes to the order of tabs and they did that for us too. In fact they worked on our site until we were 100% happy with it and now we have overall control to update it ourselves. The old company Get Visible Web.com had a limit on the number of pages and had no drop downs, but now we have all this with Freestart, a link to our Facebook Page etc., links to the acts we supply I would highly recommend them.

I would highly recommend this company to anyone , I am currently in the process of going on line with my business and it is very daunting starting a new website , I'm in my mid 50s and not in the least bit technical minded when it comes to computers , but the help and the support that I have received is amazing . The person that has helped me the most is Wayne he made everything so easy for me to understand , and explained everything to me in the simplest of terms so that has given me the confidence to carry out the workings of my website with ease , and also knowing the support is always just a phone call away . 5 star service highly recommend this company .

To be honest this is the worst company I have ever dealt with, I've had so many problems and false promises. They take money out when they promise never to do it again but they keep on doing this. They say they won't keep my card details but obviously they do. I paid for a new update for cookies for my site that was over eight months ago heard nothing. I should change companies but I suffer from depression and I'm not in a right mood to start another site it takes ages to word it set it all out etc. Customer service for this company is non exsistant. My advice is look for another company

I had problems with my website and after earlier miscommunication have been delighted with how I have been treated. The company have bent over backward to make sure I am happy. Wayne has been in contact with me most days just to check on progress and make sure Im happy. I would now recommend this company to anyone who wants a website.

Freestart have been very helpful and swift upgrading our Bags of Fun website, nothing was too much bother.
With so many people hiring bouncy castles and rodeo bulls it make it difficult to match prices etc. when your trying to do a professional job, that's why its important for people to know what type of service you can give, which I our other website didn't.
A special thanks to Yan who convinced me to go ahead, then to the team Jenny, Amy and their colleagues who actually done the job.
From an extremely please Bags of Fun

Ric Boland

Have had a site with Freestart for a number of years so decided to upgrade to something more tailored to my shop.
Very pleased with outcome although it did take longer than expected to complete

I have had a website with Freestart for approx 7 or more years and all was great..but every year they pester and bombard me for more and more money to digitalise this and upgrade that and because most of us do not understand the said terms we foolishly pay their extortionate and uneccessary costs and incedently they only contacted me by phone to ask for money and no aftercare questions! they never ask for money via email? Over the past few months we had a terminally ill family member who was given hours to live, freestart kept phoning asking me to pay £199 + vat and £99 + vat for some technical term for whatever. I begged them to leave me alone but they contacted me again and again even on the day we had the bereavement saying I needed to pay the money as GOOGLE charge them for these services and everyone has to pay these costs. I have since asked for a breakdown and explananation as to what they are asking me to pay for as I wanted to take the matter up directly with GOOGLE, but no one will comment and I asked for there complaints proceedure and who the ombudsman was for their industry, almost immediately a manager contacted me and said let me deal with your complaint etc but would not give me any details to complain about this shocking unrellentless hounding of me and possibly other customers to get hundreds of pounds from them, when most of these service are a few pounds to purchase and some are not even necessary. needless to say I informed him via email to cancel my £100 + vat annual renewal which is what their motto states WEBSITE £100 + VAT, what a joke.. I am taking the matter up with Google as a matter of urgency and looking elsewhere for a website! Adrian

A great design and tech support team helped my website look and perform superbly. The SEO back-up has made a huge difference to my site rankings, well done !

Excellent communication, super quick response to all emails and phone calls, easy transition, no hassle experience in upgrading my website. Fantastic AAA+++

I wanted a refreshed website and Freestart quickly delivered. I now have a professional website to be proud of!!!...

Really happy with the end result of my website, it looks great and seems to be user friendly. The designer was happy to make any amendments needed and communicated well. Would happily recommend.

When I needed a business website several years ago Freestart was the obvious choice. With a large selection of templates for varying price ranges there is something for everyone. My business has benefitted tremendously having taken advantage of many marketing options from analytics packages to mobile apps as well as excellent ecommerce opportunities. What I like most about working with Freestart is the control I am able to maintain over my website, they offer help, advice and expertise in many fields.

Allthough I had a a problem at first Janette pulled out all the stops to sort our problem out. Freestart have done a wounderfull job with our website, keeping us informed at all stages. Could not ask for anything better. Would recomend to any one. It is not the fact we had a problem it is how it was sorted that counts, well done the staff at Freestart.

Would highly recommend this company. Reasonable rates and very professional staff. Always happy to help.

The web site is not as good as I had hoped nor is their commitment.
our website is still not working correctly despite numerous phone calls.
Five phone calls to get our Facebook and Twitter links added. Three further calls to get a basket and check out button. buy somthing press continue shopping it does not work.every time one item is rectified another fault appears. Reason I am told is short of Staff. Premium rate phone line, second rate service

I have had a website for over ten years with Freestart and have always found all staff to be friendly and helpful.Any requests are always dealt with and I like the facility on their site to update your details and upload new photographs.The most important aspect is that my customers really do like my website and always comment on how nice it is.I also have a mobile app and it is good to keep up with technology.
Have recommended Freestart to many Business associates.

Great company used for many years

I have been with Freestart for several years,they offered me an update which has brought us so many positive comments. The staff are friendly helpful and very very patient making the change over very easy. I would recommend anyone seeing to set a website whether it is for services or retail to consider contacting Freestart to discuss the options available.