Fred Perry Anmeldelser 

Customer service - 3 words - shocking, shocking, shocking. Delivery - 3 words - shocking, shocking, shocking. I will never buy anything Fred Perry again. Worst purchasing experience I’ve ever had. Parcel (£290) not delivered. Written to them 8 times, no response. Called many times, don’t answer the phone. I’m now going through my credit card company to get a refund in the same way you would if you were scammed online. In my view, that puts FP in the same league as scammers.

Auf Grund einer irreführenden Mail in der 30 % Rabatt in allen Outlets auf fast alles gewährt werden, sind wir von Hamburg nach Neumüster gefahren. Wie sich dort herausstellte war damit nur der Preisvorteil vom Outlet zum normalen Einzelhandel gemeint. Dies war aber so nicht formuliert. Jetzt wird es in den Nachrichten klar genannt. 30 % Preisvorteil zum UVP. Ich habe beimeCommerce Team meinen Ärger kund getan und eine freche, dreiste Antwort erhalten. Wäre mein Problem. 120 km und 2 Stunden für umsonst gefahren. Dass der Fehler beim Händler liegt, zeigt klar die überarbeitete neue Nachricht. Unprofessionell.

My go to for polo shirts. Top quality and smooth experience all round.

Habe mehrfach im Sale bestellt. Lieferung immer schnell und zuverlässig. T-Shirts, Sweatshirts und Trainingsjacken extrem hochwertig und stylish.

My parcel was stolen with them because they now ship with EVRI. The customer support was awful, would not recommend shopping online with this brand at all

Bought a number of polo shirts, and for years I’ve been able to to wash them together but when I washed my recents buys one of them the colour runs ruining a polo top and even though I have receipt and it was bought in a Fred Perry shop it’s a case of pass the buck between the shop and customer service I have sent them photos and included a receipt I’ve still got a ruined polo top and no further forward

Purchased a white branded bucket hat on line, the product was fine, but unfortunately I doubt I will order on line again as Evri, the courier of choice, are awful, specifically my local delivery driver, he is totally inept which deters me from buying from any company that uses this awful courier company to purchase goods on line

I purchased a shirt from Fred Perry and was disappointed with the quality, so I decided to return it. Initially, they stated that I would have to cover the return postage, which goes against consumer law. After raising this, they agreed to reimburse the return costs.

However, once the item was returned, they went back on their word and refused to cover the postage. This is a clear breach of agreement and highlights extremely poor customer service. I would strongly advise others to avoid shopping with Fred Perry based on this experience.

I spoke with Katerina and I have to say that she is a credit to their organisation. I myself am from a customer service background and know from many years’ of experience that in Katerina they have an absolute gem. She was beautifully courteous, prompt, helpful to the nth degree and superbly professional. Very rarely do I bother with reviews, but I feel compelled to give Katerina a glowing report. Outstanding support to myself and, in all honesty, I arrived to them as an extremely disgruntled customer (not from Fred Perry, but another dealer of their stock) and Katerina left me feeling rather upbeat and positive, with a further option to explore the issues I have. Outstanding support given. Thank you, Fred Perry and thank you so much, Katerina!

Fred perry.com pessima spedizione e tempi nonveritieri! Tre giorni per ricevere un pacco e ho pagato 10 euro per UPS che sul sito dicevano avrei ricevuto in 2 giorni. Poca serietà ! Mai più fred perry.
Naturalmente si deve fare l'ordine entro una data ora, cosa che io ho fatto come da loro conferma:"Vedo che il tuo ordine è stato effettuato ieri dopo le 15:00; ciò significa che il tuo ordine verrà consegnato entro 1-2 giorni lavorativi la prossima settimana". Ma davvero trattate così la clientela???

I currently have over 30 FP T and polo shirts and over the years must have had well into the hundreds.
But, I'm now done with them, the same issue happens with the vast majority, holes start at the back of the neck where the label is stitched in.
This has always happened, but didn't really care if I got 10 to 15 wears before having to throw it out. But my most recent 3 purchases have all holed on the 2nd wash., so thats another £200 in the bin.... enough is enough

Just received my fred perry large towel black/ camel 100% cotton. Its a beautiful towel. Quality product but the price was very very high. I hope fred perry in the future do give discounts like other retailers. They just give discounts in store which is not ideal as a lot of people prefer to shop online. Delivery was quite fast.received it in a couple of days. I had to pay £3.50 for delivery as well so not happy with that. Its not a cheap product

Finger weg von Fred Perry,
habe 2 Shirts bestellt, anprobiert und wieder auf meine Kosten zurückgeschickt. Dann kommt die Email dass ein Shirt nicht zurückgenommen werden kann weil da ein Fleck ist, was überhaupt nicht sein kann, von zweiten Shirt keine Erwähnung! Jetzt geht das Ganze zum Anwalt!

I have bought loads of Fred Perry t-shirts over the years without issues. I've recently bought a t-shirt which developed a hole, after only 5 wears, where the t-shirt touches my belt. It seems the quality is very poor and a very thin, weak cotton. I've worn the same belt for years and never had this issue with Fred Perry, or many other brands. I expect a bit more from a premium brand. Customer service looked at the photos I sent over and decided the hole was due to external factors and not something they'll replace/discount. It will certainly stop me buying any more Fred Perry t-shirts. I understand the hole is from where it touches my belt, but they definitely should withstand more than 5 wears, and they definitely have in the past. I have Fred Perry t-shirts that are years old and still going strong!

Perfect service perfect item

Don’t know why all the bad reviews, I ordered a Tshirt I’d been looking for a long time was 50% off . Said 3-7 days delivery came within 2 days and got free delivery.., 5 star

Excellent and professional customer service from a member of the team in the Gunwhalf quays store..I believe her name was rio.i was a little unsure of a price and thought it over my budget on a mens jacket.Rio took the time to discuss the item and gave me options..She then went and saw if I could get further discount which was possible I was so pleased because I loved that jacket..I left feeling very happy.please pass on my thanks to Rio for her wonderful customer service.kind regards Adrian

J'ai du mal à comprendre les avis. J'achète des articles Fred Perry depuis 20 ans bientôt, et je n'ai jamais été déçu. Je dois avoir une soixantaine de pièces et la qualité est vraiment au top. J'ai des polos que j'ai acheté en 2009, des pulls en 2010, des cardigans, des chemises etc. les polos et les pulls ont été lavés plusieurs fois et ni leur aspect, ni leur couleur ont changé d'un iota. On croirait que je les ai acheté hier.

Fred Perry, j'adore et je continuerai d'acheter cette marque. Quand je vois certaines marques dites de luxe qui vendent des articles deux fois plus cher que Fred Perry et que la qualité laisse à désirer, je me dis que Fred Perry, c'est tout bonnement le meilleur compromis qui soit.....pour moi en ce qui me concerne

Ich habe etwas im Sale gekauft, 2 vers. Grössen gleichen Artikels, da es bei mir immer zw. S-M schwankt. Lieferung ging ratz-fatz.
1 Größe behalten, retouniert, ruck-zuck war der Betrag erstattet.

Tip Top

Great experience with the after sales service. I got my parcel with a damaged box and Katerina assisted me from the very beginning. She could kindly manage the situation, she located a new box and I was able to give my present in mint condition.

Thank you very much for your concern. Apart from that Katerina sent me a discount code even telling her it was not necessary.

Thank you Katerina. I hope the guys from FP value your work and dedication as much as I do.