Fragranceavenue Anmeldelser 

586
•
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Muhummad Uwais Khilji (do a google search on companies he is associated with) has a pattern. Build up a business, then stop fulfilling orders, then declare insolvency. Done this twice, halfway though... Se mere

Bedømt til 4 ud af 5 stjerner

Ordered 2 bottles of aftershave took account of delivery days for delays due to postal strikes but the items came in 2 separate deliverys. Got worried when only 1 turned up but after emailing was i... Se mere

Bedømt til 5 ud af 5 stjerner

clear description of the product . The price was better than other companies. Free delivery within 3 days of ordering. so it only remains to say thank you Fragrance for my two bottles of obsession af... Se mere

Bedømt til 5 ud af 5 stjerner

I have several birthdays all at once in March. I used the filter to see what fragrances and aftershave was on offer. Got some really excellent discounted products at very good prices. Each product has... Se mere

Virksomhedsoplysninger

Oplysningerne kommer fra forskellige eksterne kilder

Home page | Buy Perfume, Cologne, Gift set for Women and Men | Fragrance Avenue


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

586 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(586)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Longer arrival time

Product lovely, however, took longer to arrive than expected

28. december 2022
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, i'm really sorry for the experience you have received. If you could kindly email our customer service department: help@fragranceavenue.co.uk with your full name and order number so we can chase this up for you, alternatively our contact number for customer services is 0121 630 3352- phone lines are open Monday-Friday 10:30am till 5pm, once again we are ever so sorry for the delay in response.


Bedømt til 1 ud af 5 stjerner

A very late delivery and even then only…

A very late delivery and even then only came after I called FragranceAvenue. Not a good start to a shop for fragrances, it was for a birthday.

8. januar 2023
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, i'm really sorry for the experience you have received. If you could kindly email our customer service department: help@fragranceavenue.co.uk with your full name and order number so we can chase this up for you, alternatively our contact number for customer services is 0121 630 3352- phone lines are open Monday-Friday 10:30am till 5pm, once again we are ever so sorry for the delay in response.

Bedømt til 1 ud af 5 stjerner

Massive delays, abysmal customer service

I ordered a Chistmas gift for my wife on 17.12. The delivery was supposed to arrive within 2-5 working days. It came the second week of January and they did not want to refund my order... terrible customer service and experience.

17. december 2022
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, i'm really sorry for the experience you have received. If you could kindly email our customer service department: help@fragranceavenue.co.uk with your full name and order number so we can chase this up for you, alternatively our contact number for customer services is 0121 630 3352- phone lines are open Monday-Friday 10:30am till 5pm, once again we are ever so sorry for the delay in response.


Bedømt til 2 ud af 5 stjerner

The shipping was awful wouldn’shippung buy…

The shipping was awful wouldn’t buy from you again

26. december 2022
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, I am really sorry for the troubles you have faced. If you could kindly email: help@fragranceavenue.co.uk and provide us with your full name as well as order number so we can investigate this matter further. Alternatively, you are able to contact us on: 0121 630 3352, our phone lines operate between 10 am up until 5 pm Monday-Friday


Bedømt til 1 ud af 5 stjerner

Still have not received the item I have…

Still have not received the item I have ordered after two weeks although I should have had it 3-5 working days.

I have contact customer service also and still no reply.

3. januar 2023
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, I am really sorry for the troubles you have faced. If you could kindly email: help@fragranceavenue.co.uk and provide us with your full name as well as order number so we can investigate this matter further. Alternatively, you are able to contact us on: 0121 630 3352, our phone lines operate between 10 am up until 5 pm Monday-Friday


Bedømt til 1 ud af 5 stjerner

Wrong item TWICE

Ordered a gift set for Christmas, turned up wrong. They told me to return asap so they can send a replacement. Instead of a replacement they refunded me and told me to place another order. By this time the gift set had gone up in price. Ordered it anyway, wrong item turned up again. Its now almost the 2nd week of January and my MIL still hasnt received the correct present

13. december 2022
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, I am really sorry for the troubles you have faced. If you could kindly email: help@fragranceavenue.co.uk and provide us with your full name as well as order number so we can investigate this matter further. Alternatively, you are able to contact us on: 0121 630 3352, our phone lines operate between 10 am up until 5 pm Monday-Friday


Bedømt til 1 ud af 5 stjerner

A very disorganised business they never…

A very disorganised business they never seem to respond to Customer queries over the phone nor reply to emails I have placed a order over 3 weeks ago still no order confirmation all I get back from the company is we are running behind our warehouse has been closed surely the whole country is now back on its feet after a long break but these guys still seem to be closed either their are buying items once a customer order from companies or don’t know how to run a business I want be using these guys again I will contact my bank for a full refund outrageous company stay away people pay a little more and receive a service

9. januar 2023
Uopfordret anmeldelse
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, i'm really sorry for the experience you have received. If you could kindly email our customer service department: help@fragranceavenue.co.uk with your full name and order number so we can chase this up for you, alternatively our contact number for customer services is 0121 630 3352- phone lines are open Monday-Friday 10:30am till 5pm, once again we are ever so sorry for the delay in response.


Bedømt til 2 ud af 5 stjerner

Waiting for my order

I ordered the 31st December and still waiting. I was informed that one fragrance is out of stock and received a refund for it and in the same email was told I should receive the remaining order before the end of the week... They don't respond to emails. I won't bother calling reading previous reviews.

31. december 2022
Uopfordret anmeldelse
Fragranceavenue-logo

Besvarelse fra Fragranceavenue

Hi, i'm really sorry for the experience you have received. If you could kindly email our customer service department: help@fragranceavenue.co.uk with your full name and order number so we can chase this up for you, alternatively our contact number for customer services is 0121 630 3352- phone lines are open Monday-Friday 10:30am till 5pm, once again we are ever so sorry for the delay in response.


Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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