Formula One Autocentres Anmeldelser 501

Car failed MOT for what should have been only advisories. Bedford branch Stated one brake pad less than 1.5 mm when later inspection elsewhere showed it to be in excess of 2.5mm. Also stated tyre had a bulge caused by separation. This turned out to be a legitimate earlier puncture repair and perfectly ok. In my opinion these guys are either incompetent or wilfully fail cars to drive business in the workshop. Avoid at all costs.

Was in need of an emergency MOT had amazing service booked Online paid for it MOT completed no issues excellent service ( formula West Quay Road, Southampton) I will definitely recommend friends and family

very disappointing experience, filled out an on-line quotation for a new cam belt on my car, I was quoted £359.00 and told to contact the branch, I phoned the branch and they advised the price would be £672.00, nealy a 100% increase, how can that happen, the man I spoke to said the on-line quotes are "rough estimates" ok, that may be the case but how can a rough estimate be that far off the real price, I would accept a 10 - 20% increase but doubling the quote is ridiculous.

I had a very frustrating and disappointing experience with Formula One Hemel Hempstead.

I originally booked an appointment for 3rd April to get all four tyres replaced. A few days before that, I had a completely flat tyre at home. On 1st April, I contacted Green Flag Rescue, who confirmed that Formula One is a recognized garage in their network and offered to book me in for the same day. I agreed, and within the hour, I was at the Formula One Hemel Hempstead branch.

To my shock, the staff there refused to even look at the car, saying they had no record of any booking and wouldn’t do anything before my Thursday appointment. I explained the situation in detail, but they were adamant that they had no relationship with the rescue company and no booking was visible on their system. Even after Green Flag provided a booking reference, they continued to argue and refused to help, even when I requested that they just change one tyre so I could drive back safely. They flat-out denied that as well.

With no other option, I had to leave my car in unsafe parking overnight at their location.

When I returned on 3rd April for my original appointment and gave my registration number, I was told I did have an appointment on 1st April via Green Flag after all. This was a complete shock since I was refused service on that exact day. When I confronted the staff, they brushed it off saying that Green Flag never “called to confirm,” so the appointment was not valid.

To top it all off, I later discovered that the jack pads from my car were missing. I’m not directly accusing anyone, but this was the first time I’d ever left my car overnight anywhere other than home—which makes it very concerning.

The staff were rude, dismissive, and showed zero empathy for someone stuck with a flat tyre who had a valid booking through a trusted rescue service. This experience has completely destroyed my trust in Formula One. I will never be returning and would strongly advise others to think twice before using this branch.

I have been servicing my car at the Formula One Autocentre, Elms Farm, Bedford for the last 4 years. The car is 2009 and of course when I go for MOT, every year some problems were discovered. Every time I was given a quote for the service and every time I did the service with them. On 22nd of February this year, I went for MOT. There were few things that needed fixing. On the top, I asked them to change the tyres and the engine oil. I had oil leak after the service. I contacted the team, arranged a date and the problem was fixed free of charge. I could feel my car is working better now. I will continue to use their service.

My wife took the car in for two new rear tyres and tracking
When picking it up was told only the front tyres were tracked as it is a 4 wheel drive
Next day when driving to work on dual caraways notice the car is steering to the left
Contact garage and told it needs locking at but not urgent but if driven too far can affect tyres
Wife had to drive to work over weekend
I took car in on Monday
Asked what was wrong with it
Answer. Don’t know but will fix it free of charge??
Meanwhile my wife has to go to work on the train which cost £40. We had to get up at 5.30am to get her to the station and she was on the train nearly 3 hours
I was supposed to be working in my workshop making things for my small business
Explained this to the chap there who was very nice
15 minutes later car fixed
Was told it may have been something to do with the heat when they were tracking the wheels
Told how aggravating and costly this had been
Apologies for inconvenience but no mention of any recompense
Wasted a whole morning getting there and back
Check your steering on a dual carriageway as soon after as you can
I was told they probably had not looked the steering wheel properly when tracking
The young man said they may have turned the steering wheel too much

Went for tyres and tracking and they did not do the tracking which resulted in having to get new tyres in less than 2 months. I took my car to another garage for two more tyres and tracking and the mechanic said it was the worst tracking he has seen. I use to use them all the time but not anymore. Made a complaint but nothing being done now escalating this to trading standards.

Avoid they don't know what they are doing. Basingstoke branch. Warning light on my car come on as this was a Saturday no option to take it somewhere else. Was informed that this was a common alert on my car and was ok to drive. Also was recommended that I get a £40 diagnostic tool so I could cancel the alerts if they came up again.
Drove to Brighton and proceeded to breakdown as the oil filter was clogged by the wet belt deteriorating. Engine luckily didn't blow up and was able to be fixed but they obviously didn't check the car over properly.

Arranged for my car to be MOT tested yesterday and the car failed. I was also given an estimate of £950 to put the car right but wasn't happy so took the car to my regular garage (who don't do MOT tests) to review the test results. They couldn't see anything wrong so arranged for another garage to test the car - this time it passed - same issues found but just as advisories. Would never use F1autocentre (Salisbury) again.

Great service on my car from the Northampton Duston branch.

Friendly staff, did a great job on my car.

Beware of this lot up selling and a lack of honesty. Booked car in for MOT and service Poole branch. Told I had advisory for wheel alignment, wheel balance, coolant and brake fluid as both more than three years old. Cost of £200 to put right. None of these are checked as part of MOT test, wheel balance cannot be checked with wheels on the car. Coolant is only 18 months old. Cert issued with no advisories. The had not replaced the nut caps on the wheels. Not sure why they had been removed. When I called apparently they had lost them. Went to store on Sunday morning, manager 10 minutes late opening. He might have some spaces he says, and then proceeded to find a full set of 20 nut caps, including four correct for the locking nut. Bit of a coincidence. Why couldn't he have been honest and apologise they forgot?

I turned up on a busy Saturday morning with my Mum's car. She was in great distress as the car had suddenly started making a loud banging noise. I saw Sam at the Hemel branch and he helped us straight away, found the coil spring had snapped and then managed to find the part for us quickly even though it was not available via the suppliers he had an account with. Once the part was supplied to them, Sam fixed it straight away, even though they were very busy. I can't thank Sam enough for all his help in getting my Mum back on the road. He was efficient, and set my Mum's mind at ease. Thank You

We have now visited the Bexhill branch several times and have always had wonderful helpful service from Scott and the team. Last week we had a new tyre and they fitted us in the same day and the price was very competitive. We also had an MOT and service at this garage and we would highly recommend them.

well it took Gambrell Road Northampton 6 hours to change both rear shocks is this normal

I had a very poor experience. I called in to the Kings Lynn branch, explaining that I had deflation of a tyre on my new Range-Rover Sport. I was told that they could not look at it that day but could look at it immediately at about 2pm the following day. The following day (today) I drove from Hunstanton to arrive at about 2pm, only to be told that they could not fit it in, but "could possibly fit it in tomorrow morning". I left Formula One and had it fixed within 30 minutes at Wilco. Enough said!

Need better mechanics. Diagnosed my issue as front strut mounts. Paid £275 for them replacing to then be left with the same issue!

I purchased my tyres online for shrewsbury garage on the 7th jan 25 I was booked in for the 9th jan 25 at 12.45pm. After taking my car and taking the wheels off I was told by the desk guy my tyres hadn't arrived along with other customers tyres. I was told they should be delivered by 16.10hrs and could I come back bearing in mind I had already paid for them I didn't have any option the fitter said he would do a free tracking for me for the inconvenience. I arrived back at said time to be told they still hadn't arrived and to take a seat. After 15mins they had arrived and the fitter asked for key's I said don't forget the free tracking I was promised. The desk guy said your cars ready he's bringing it out now so I went outside he pulled up by me then said oh I will go get your locking nut he came back outside to find he had left it on my wheel he took it off and gave it to me.i said what about the tracking is it done he said no you can come back another time to have it done. I got in my car and went to Tesco I went to put the nut back in the case to find it wasn't there so I had to drive back and ask where my case was and for them to go back into the workshop to find it on the floor. I know late delivery's happen but ordered 2 days before and paid for in advance I would expect better. First and last time I go there the savings on the tyres were nothing after having to go home and go back time and mileage did away with the savings. Just finish off the desk guy was very apologetic but the experience was not nice on a cold miserable day.

Brang my car into F1 motors Portsmouth for an MOT today and was greeted by a welcoming team. I delt directly with Simon who was great and made me feel very at ease ( I'm a female). I've already got my mum to book her MOT in for the end if the month.

Brilliant service and great team. Thank you

Booked a service and they missed a fractured control arm which is highly dangerous and a headlight that wasn’t working!

I cannot recommend this garage at all
I cannot recommend this garage at all. I went in for an MOT and full service, and they claimed that a number of other repairs were needed. As a result, the price almost doubled. Since I'm not very knowledgeable about cars, I didn't question it. However, just days after the service, the service light came back on. I took my car to the main dealer, and they found issues that should have been addressed by the garage, such as brake fluid replacement.