Absolutely amazing customer service! We had a bit of an issue with the wrong colour trainers arriving; however, this was quickly rectified by the super helpful staff. Would definitely use again in the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Being somebody who is very particular about what I skate, I ask questions. Sometimes lots of questions. And, even though I'm in my mid-40s, it never gets easier. Running a skate shop can't be easy, an... Se mere
This is my first time to visit this shop. I was place an order for Nike Shoes at Sunday evening then email to customer service at same night for size amendment. Received confirmation from C/... Se mere
Outstanding service and super speedy delivery! Ordered a skateboard (very well priced) and some accessories and received an email this next day to say the wheels we had chosen were no longer in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to the Focus Online Store. We are based in Edinburgh and have been supplying high quality footwear, clothing and hardware since 2001 through our stores and across the world online. We have a great range of products available from top brands such as Nike SB, Carhartt, Vans, Lakai, Palace, Dime, New Balance and many more. Free next day shipping on orders over £50.
Kontaktoplysninger
270 Canongate, EH8 8AA, Edinburgh, Storbritannien
- 0131 557 0901
- info@focuspocus.co.uk
- www.focuspocus.co.uk
4,9
Fremragende
342 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always a pleasure!
5. juli 2023
Very fast delivery amazing sale
3. juli 2023
Support local skate shops
Really good selection of skateboard hardware, clothes and sneakers, speedy dispatch and delivery and they have amazing shop stickers. Other skate shops need to step up their sticker game. :) Support your local skate shops.
28. maj 2023
Always shop with these guys
Always shop with these guys. Great shop and great experiance all round. Delivery is rapid, product range is great, couldn't recommend enough. Easy 5 stars.
27. maj 2023
Great shop
The only shop online I could find with stock of the size and shoe I was looking for. Very fast delivery and there was a free sticker inside also!
First time shopping with focus but not the last. Cheers!
24. maj 2023
Was sceptical - Glad I took a chance!
Was sceptical - Glad I took a chance! Ordered some Nike SB's - Great price, great comms, fast delivery! (Oh and I got a sticker!) Items exactly as stated... ordered Saturday night - Shipped Sunday - Arrived Tuesday. I'm STOKED! Thank you Focus peeps for an awesome experience. Was cool to support 'local' (even though we're over 400 miles apart) and get the service you hope for. Happy customer - will be back.
23. maj 2023
Uopfordret anmeldelse
Great service and product
Placed my order on Saturday evening and arrived by Tuesday! Very happy with the service and my order!
16. maj 2023
Uopfordret anmeldelse
Won a raffle from here
Won a raffle from here, and hands down best customer service experience. Awry polite answering questions and fast delivery. Thank you!
8. maj 2023
Uopfordret anmeldelse
Used this store a couple of times now…
Used this store a couple of times now and have always been top notch. Shoes came double boxed and arrived really quickly. Also love the way they work to try and stop bots. Will use again and recommend!
25. april 2023
The Focus App is great
The Focus App is great, easy to find exactly what you want and place a order. I am grateful for being sent a notification to get my lovely Wolf Grey SBs. These are orange labels and you know the quality is great. Appreciate the next day delivery
25. april 2023
Great service
Great service, speedy delivery and always reliable.
Couldn’t be happier with my purchase.
25. april 2023
I have not received my order for like a…
I have not received my order for like a month maybe was stolen but no update !
27. marts 2023
Besvarelse fra Focus Skateboard Store
Hi Lewis. We're slightly disappointed that you didn't contact us before leaving this 1 star review to let us know there was an issue with your delivery. As far as we can see from the Royal Mail tracking you were emailed, your order was delivered on the 29th of March to the address given to us by yourself. We're always here to help if there are problems with deliveries or orders but we need to be notified of any issues. Many thanks.
A Full Five Stars!!
One item in my order was out of stock and the very kind gentleman went out of his way to call me to ask would I like to exchange for another style or colour. Proper customer service. I will be back again!
3. april 2023
Besvarelse fra Focus Skateboard Store
Many thanks Thomas!
I'll be back !
A little shop in terms of square meters, but a big one in terms of actual surface ; many great collabs, fantastic promotion of local skate scene, extra-large products choice and on top of that a wonderful team ! Keep it up !
29. marts 2023
Very competitively priced Nike share…
Very competitively priced Nike share shoes, easy transaction process with reasonable postage via Royal Mail Signed For service. Arrived the next day.
Excellent service and will buy from Focus again without hesitation.
29. marts 2023
Great customer service.
28. marts 2023
Delivered quickly but waiting for an…
Delivered quickly but waiting for an exchange before i'd give 5 stars
26. marts 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.