Absolutely amazing customer service! We had a bit of an issue with the wrong colour trainers arriving; however, this was quickly rectified by the super helpful staff. Would definitely use again in the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Being somebody who is very particular about what I skate, I ask questions. Sometimes lots of questions. And, even though I'm in my mid-40s, it never gets easier. Running a skate shop can't be easy, an... Se mere
This is my first time to visit this shop. I was place an order for Nike Shoes at Sunday evening then email to customer service at same night for size amendment. Received confirmation from C/... Se mere
Outstanding service and super speedy delivery! Ordered a skateboard (very well priced) and some accessories and received an email this next day to say the wheels we had chosen were no longer in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to the Focus Online Store. We are based in Edinburgh and have been supplying high quality footwear, clothing and hardware since 2001 through our stores and across the world online. We have a great range of products available from top brands such as Nike SB, Carhartt, Vans, Lakai, Palace, Dime, New Balance and many more. Free next day shipping on orders over £50.
Kontaktoplysninger
270 Canongate, EH8 8AA, Edinburgh, Storbritannien
- 0131 557 0901
- info@focuspocus.co.uk
- www.focuspocus.co.uk
4,9
Fremragende
342 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
great customer service and delivery
after being lucky enough to win a pair of SB dunks in my size, I had many questions about how the system worked for them, and all of the staff members I ended up talking to through phone and email all extremely helpful and polite, best customer service experience I have had in awhile, on top of this the delivery was very fast (2 days) and the box came in perfect condition
24. november 2023
Quick deliveries from when you purchase…
Quick deliveries from when you purchase and always decent prices and the sales are good as well.
It's just a shame never win any of raffles. But one of the best skate shops in the UK 👍
24. november 2023
I put the wrong address on delivery and…
I put the wrong address on delivery and emailed them to see if they can change it , they responded back within 10mins to say they changed it and received item next day … amazing and great customer service .. thank you 🤩 10/10
2. november 2023
Uopfordret anmeldelse
Great price and item arrived quickly
Great price and item arrived quickly, focus are the goats when it comes to skate goods
25. oktober 2023
Found an item I couldn't find…
Found an item I couldn't find elsewhere. Shipped fast - couldn't be happier.
25. oktober 2023
Uopfordret anmeldelse
“I recently purchased a Nike Sb Dunk…
“I recently purchased a Nike Sb Dunk from Focus Scotland, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly, there customer service was exceptional, as they kept me updated throughout the entire process. The Sb Dunk arrived in excellent condition, exactly as described on their website. I’m thrilled with the quality and The customer service was exceptional, as they kept me updated throughout the entire process definitely shop at Focus again in the future. Highly recommended!”
Thank you to the entire focus team! See you in December when I come home from Uni
3. oktober 2023
Excellent 👍
3. oktober 2023
Focus
They are fair with raffles. Their delivery is very fast. And, they sell very good products.
One of the best skate shops.
3. oktober 2023
Great pair thanks focus
3. oktober 2023
Always great service.
3. oktober 2023
Best Skateboard shop I have ever been…
Best Skateboard shop I have ever been to and will always be my best one because I’m not going anywhere else! I recently did some online shopping at Focus Skate Shop, after placing my order I realised the next day I had did a mistake with my order so I contacted Focus and Omg I was gob smack to say the least and EXTREMELY IMPRESSED by how they went above and beyond to rectify my mistake so calmly and PROFESSIONALLY , there IMPECCABLE CUSTOMER SERVICE didn’t go unnoticed.
What really stood out to me was their WILLINGNESS TO GO ABOVE AND BEYOND to ensure my satisfaction as a customer and the way they dealt with the whole situation has left me with no option but to ONLY SHOP WITH FOCUS because I know if anything goes wrong they have there customers back. Keep up the good work it’s very very very much appreciated and see you soon for Christmas Shopping
5. oktober 2023
Uopfordret anmeldelse
10/10
10/10. Cannot recommend these guys enough. Helpful staff, great range of items. Something for everyone, and do amazing sales.
2. oktober 2023
AWESOMENESS
Great communication and amazing staff well worth a visit to this amazing store 🙏
29. september 2023
Amazing online experience
Amazing online experience, such good people
7. september 2023
Uopfordret anmeldelse
Straight forward and speedy delivery as…
Straight forward and speedy delivery as always
26. august 2023
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