Literally the best customer service I’ve ever experienced. I read somewhere that you could watch from 3 locations, which covers me and both grandparents. Unfortunately, when I signed up I chose the w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolute rip off platform that refuses to respond. I signed up exclusively to watch international rugby, nothing else they offer is of any interest whatsoever. Immediately thereafter they lose t... Se mere
Virksomheden har svaret
The team that works behind the scenes is amazing!! I have had to email on 2 separate occasions during indoor and outdoor track season on issues and they were so kind and very helpful. Other sites hav... Se mere
Virksomheden har svaret
The team entered our track meet results over the weekend even though I didn't not submit them in a preferred format or through the meet event. I really appreciate this "above and beyond" response duri... Se mere
Virksomheden har svaret
4,0
God
643 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Flo has become remarkably quick and…
Flo has become remarkably quick and efficient at answering customer support issues, particularly related to profiles. Literally an instantaneous response followed by an immediate fix to the issue.
25. maj 2026
Uopfordret anmeldelse
Literally the best customer service…
Literally the best customer service I’ve ever experienced. I read somewhere that you could watch from 3 locations, which covers me and both grandparents. Unfortunately, when I signed up I chose the wrong plan. I emailed the company once I realized, and they replied right away, cancelled my plan with a full refund, and set me up with what I wanted. Whole thing took two emails and less than an hour, which is usually how long I’m on hold with other businesses. Super impressed by the way I was treated.
23. maj 2026
Uopfordret anmeldelse
The Agent was very polite and helped me…
The Agent was very polite and helped me fix the problem... Awesome Agent
24. maj 2026
Uopfordret anmeldelse
There were a few things needing to be…
There were a few things needing to be corrected and I was politely greeted, and followed up to resolve my concerns. I appreciate that! Thank you
21. maj 2026
Uopfordret anmeldelse
Milesplit customer service
Milesplit customer service has been amazing. As a new track Dad they took the time to explain things in detail. I appreciate that. This is why I ended up doing the subscription which is well worth it!
19. maj 2026
Uopfordret anmeldelse
Absolute rip off platform that refuses…
Absolute rip off platform that refuses to respond.
I signed up exclusively to watch international rugby, nothing else they offer is of any interest whatsoever.
Immediately thereafter they lose the rights to everything I signed up for & they refuse to refund my money or even communicate.
Worst streaming app in the world!
Interesting that you twice ignore my messages on your website under contact us, but respond immediately (with an invalid email address btw..) to a public review.
You have my phone number & should be calling me.
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Mike, we’re sorry to hear about your frustration and appreciate you taking the time to share your feedback. We’ve reached out directly through Trustpilot to better understand the situation, as we were unable to locate any previous support inquiries associated with your account.
Our support team is available whenever live games are online, and you can reach us through both chat and email via our support site here: https://support.flosports.tv/en. We’d be happy to look into this further with you.
great job resolving my problem
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Ken, thank you for the review! We’re glad we could help get your issue resolved and appreciate you taking the time to share your experience with our team.
Good support thru email
Good support thru email. I do wish we could actually speak to someone though.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Alan, thank you for the feedback and for recognizing the support you received through email. We understand the preference to speak with someone directly, and while email and chat are often the fastest ways for us to assist and track issues efficiently, we do offer phone support hours as well. We appreciate you taking the time to share your experience with us.
Above and Beyond
The team entered our track meet results over the weekend even though I didn't not submit them in a preferred format or through the meet event. I really appreciate this "above and beyond" response during a very busy time of year. Thank you!!
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Sarah, thank you so much for the kind words. We know how busy this time of year can be for coaches and meet organizers, so we’re really glad the team was able to help get your results entered despite the formatting issues. Your appreciation truly means a lot, and we’ll be sure to share this feedback with the team. Thanks again for taking the time to recognize their hard work!
I have not received my refund yet
I have not received my refund yet. Please sent me the $128.57 .
Thanks, Marianne Coleman
6. december 2025
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Marianne, thank you for your feedback. We’ve reviewed the account and confirmed that the refund was successfully processed. We’ve also followed up directly via email with the refund details for reference. Please don’t hesitate to reply to that message if you have any additional questions and we’ll be happy to help.
I received a rapid response
I received a rapid response. I put forth a suggestion for consideration which was well received and will be further analyzed.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Jean, thank you for the thoughtful feedback. We’re really glad we could get back to you quickly and that you felt your suggestion was genuinely heard. Customer feedback like yours is incredibly valuable to us, and we appreciate you taking the time to share your ideas and experience with our team.
Besvarelse fra flosports.tv
Hi Drew, thank you for the review! We’re glad to hear you found the experience easy and efficient. We appreciate your support!
Great Customer Service
Inquiry was addressed and issue resolved in a very timely manner.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Jerome, thank you for the review! We’re glad your inquiry was addressed and resolved quickly. We appreciate you taking the time to share your experience with our support team!
Great team and very helpful
The team that works behind the scenes is amazing!! I have had to email on 2 separate occasions during indoor and outdoor track season on issues and they were so kind and very helpful. Other sites have not been so help nor as easy to use. We appreciate the team for all the hard work keeping athlete marks/times updated and correct. All issues we have had were addressed quickly and with the utmost respect.
Thank you for all you do for the athletes and coaches, we appreciate you all!!!
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Danielle, thank you so much for the thoughtful and kind review! We’re incredibly glad to hear our team was able to help during both indoor and outdoor track season and that your issues were resolved quickly and respectfully. Keeping athlete marks and times accurate is extremely important to us, and feedback like this means a lot to the people working behind the scenes every day. We truly appreciate your support and thank you for taking the time to recognize the team’s hard work!
Andrew provided quick help for our…
Andrew provided quick help for our birthdate issues!
Thanks so much Andrew!
Coach Brian Pelkey
Plainfield High School
Plainfield, Indiana
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Coach Pelkey, thank you so much for the kind review! We’re glad Andrew was able to quickly help get the birthdate issues resolved for you. We truly appreciate you taking the time to share your experience and thank you for your support!
$40 to watch a 3 minute program
$40 to watch a 3 minute program. Then I had to jump though hoops to get my $89 refund back. I feel totally scammed.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Bill, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We’ve reached out through Trustpilot to gather a bit more information so we can better understand the situation and review this further with you.
Just trying to pay my subscription and…
Just trying to pay my subscription and can’t make it happen. Need to talk to someone who can take my new credit card and apply it to my subscription.
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Larry, we’re sorry to hear you’ve had trouble updating your payment information. Our support team would be happy to help get this sorted out for you. Please reach out through our support site at support.flosports.tv and we’ll work with you to update the subscription and get everything back up and running.
Flosports and the Milesplit experience…
Flosports and the Milesplit experience is one that our family has valued over the years - web, mobile, articles, stats, live event broadcasts, and more. We continue to be impressed with the paid subscription ongoing enhancements, and when we have questions, the customer support is highly responsive and easy to work with. Thanks team for all you do
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Ben, thank you so much for the thoughtful review and for being part of the FloSports and MileSplit experience over the years. It’s great to hear that your family has enjoyed the platform across web, mobile, live events, articles, stats, and more. We also really appreciate the kind words about our support team. Feedback like this means a lot to us as we continue working to improve and expand the experience for our subscribers. Thanks again for your continued support!
Superb Customer Service!
I had a detailed and complex roster issue. The customer service agent quickly and expertly fixed the issue. Superb service - again!
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Steve, thank you so much for the kind words! We’re really glad our support team was able to quickly help resolve the roster issue for you. We truly appreciate you taking the time to share your experience and your continued support!
For the price, I was surprised by mediocrity
To start with, $40 a month is the most expensive subscription I know of, I remembered it being $30 when I checked several months ago, so for that price my expectations are going to be high. I believe I started my account on the iOS app where it allowed me to sign up using my Google account. But after starting an account and paying, I still had to sign in, and on the app you can't sign in with Google. So my email address was registered with flo but I never made a password, so I couldn't sign in. Customer service was helpful and responsive sending a link to "reset" my password. The app is pretty nice overall, I'm watching on a iPad with a keyboard but there's no keyboard controllability like in other apps. I was also surprised to see there is still ads in the app even though I'm paying $40 a month, seems greedy, but is what it is.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra flosports.tv
Hi Carson, thank you for taking the time to leave such detailed feedback. We’re glad to hear our support team was able to help get you signed in, but we understand the frustration around the login experience and can see how that would make for a rough start. We also appreciate the feedback regarding keyboard controls on iPad and the presence of ads while subscribed.
Advertising helps support the cost of streaming and allows us to continue offering a large amount of live content throughout the year, but we understand your perspective, especially at the subscription price point. We’ll be sure to share your comments with the appropriate teams as we continue working to improve the overall experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.