Florence Anmeldelser 

1.046
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Bonjour, Je reformule ma demande car je vous est écris deux mails toujours sans réponse, pour vous demander de ne pas conserver mes informations personnelles et de procéder à leur suppression complèt... Se mere

Bedømt til 5 ud af 5 stjerner

I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had the great occasion to meet one of the best support worker I had until now with Florence agency. He always offered me extra support not just with caring but cleaning, doing my hair cut and make... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information. I would welcome some trai... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Beskæftigelseskonsulent
  2. Hjemmehjælpsfirma
  3. Sygeplejebureau
  4. Ældrepleje

Skrevet af virksomheden

Florence is a platform designed for health and care organisations managing a flexible workforce or workers seeking shifts—we make delivering care simple and stress-free.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 40 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(1.046)

20 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent live chat.

Live chat has been really useful for getting queries/issues resolved, when I've required follow up help with shift booking.

22. april 2024
Florence-logo

Besvarelse fra Florence

Thanks so much for your review, Nic! Our team are always happy to help 💜

Bedømt til 1 ud af 5 stjerner

I’m just wondering why all these people…

I’m just wondering why all these people writing good reviews, please stop lying and giving others hope. It is true ,registration takes ages , you can apply to as many shifts you want , you’ll get back unsuccessful application , because only the certain ones will get the shifts .

26. april 2023
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

I'm sorry to hear about your experience with Florence so far, please contact the team on feedback@florence.co.uk and we will be happy to do our best to help you get booked into some shifts.

Bedømt til 1 ud af 5 stjerner

I’d been registered from them for…

I’d been registered from them for almost a year now. I never get any shifts even once. Every time I try picking up It’s all unsuccessful shifts.
they do posted shifts far from where your location provided and a shift that never existed in first place.

Please be careful specially when you get hired from them and get all your documentation send and paid necessary requirements and never get any work from them.

21. april 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Hi Leene, I'm sorry you've not been able to successfully pick up shifts on the app. Please reach out to the team on hello@florence.co.uk and we can help!

Bedømt til 3 ud af 5 stjerner

I am in the process of registering

I am in the process of registering. I am getting so frustrated. I have just spend nearly 2 hours completing my fitness to work and it keeps taking me back to the beginning.
I have been looking for shifts but they are all miles away and I am a rmhn not rgn.
I have spent a long time doing all the elearning and have paid for it myself.
I can't download one of my certificates and have emailed but no response.

18. april 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Hi Kim, I'm sorry you haven't heard back from our NHS recruitment team yet. Please reach out to the team on NHS@florence.co.uk and we will be happy to follow up.

Bedømt til 2 ud af 5 stjerner

Nightmare getting compliant

Nightmare getting compliant, wont recognise my manual handling from H&Sgroup and cant even talk to anyone for support

28. marts 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Hi Mma, thank you for reaching out to us. We're sorry to hear of your experience with Florence so far, please contact us on hello@florence.co.uk and we are happy to look into this further for you.

Bedømt til 5 ud af 5 stjerner

Good communication skills

I am very proud of Florence team for being patient and supportive when I was in crisis unable to log into my account. They handled the matter professionally. Communication was superb. There was no time limit I called / emailed at ackward times. Response excellent
Keep up the good work Florence team
Thanks once more

22. marts 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Thank you very much for your review, Lerato! Our team are always on hand and happy to help 💜

Bedømt til 5 ud af 5 stjerner

I have only done 5 shift with Florence…

I have only done 5 shift with Florence and I can honestly say that am extremely happy to be part of their team, plenty of shifts available which suits me so I can work around my partners rota, having the ability to work flexible shifts has been a great game changer for me and my family, I have a child who has adha and is on the autism spectrum and being able to get my shifts that fit around her needs is just great, am so glad I joined, keep up the great work Florence xxx

18. marts 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Thank you for your lovely review, Wendy!
We're so happy to hear you're benefiting from the flexibility of working with Florence! 💜

Bedømt til 5 ud af 5 stjerner

Florence! My Pride

I must state categorically that Florence is a body established and operates based on professionalism. Florence responds to every of my complaints with spread of light and proffers solution(s) instantaneously. More so, there is liberal shift allocation where I pick shifts at my convenience. Every time I put on the Florence uniform I feel so much above the world because at the end of every shift I get good commendations from staffs and always request that I come back. My only regret is that I did not join the team long time ago.
Seyi

14. marts 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Thank you for your review, Seyi! We love working with you too 💜

Bedømt til 4 ud af 5 stjerner

Florence is the best agency so far, they also partner with good homes, but

Florence is an exceptional agency. The best I have ever worked with. I have done only five shifts with them and I feel like quitting my primary job and work with them alone. But the last shift I did wasn't so good. The home was good and it's the second time I worked with them of which the first time was okay, but the agency nurse i worked with only had little time to help and appeared to be bitter right from when she saw me. She dished out instructions and was never satisfied even when I did my job and hers too. And she lied about my performance during her handover in the morning.

8. marts 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Thanks for your review, Bright! 💜 We're sorry to hear about your most recent experience on shift, our team are always available on live chat and hello@florence.co.uk for support.

Bedømt til 5 ud af 5 stjerner

Excellent staff

Excellent staff, hard working and eager to help.

6. marts 2024
Florence-logo

Besvarelse fra Florence

Thank you for your review for Florence, Hannah!

Bedømt til 1 ud af 5 stjerner

Do not join this agency

As a lot of you know I reviewed this agency b ur seems like they’ve removed it I will screenshot this time, because they breached GDPR with me which was not reported so they will get a fine when I take this agency to court for liability as they have really damaged my reputation as a good worker. I have all the proof they lie to you constantly do not recommend!!!!

13. februar 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

Hi Mohammed, we're sorry you've had a negative experience with Florence. We understand you're in conversations with our team at the moment and encourage you to continue these, as well as officially report your situation to complaints@florence.co.uk so we can help you further. Thanks very much for your feedback and we hope to hear from you soon.

Bedømt til 5 ud af 5 stjerner

I am delighted to say that I have…

I am delighted to say that I have provided exceptional care to the residents, thanks to the resources that were provided to me. Quality care is what I prioritize and I am pleased to have delivered that.

4. februar 2024
Uopfordret anmeldelse
Florence-logo

Besvarelse fra Florence

We're happy to have you onboard, Emmanuel!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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