We took a complicated request into the Flight Centre and were really impressed with the help we received. Melanie was helpful and knowledgeable and put together a great travel itinerary for us.
Virksomheden har svaret
Lokation
Skift lokationWestern Road 11, Unit 5, Laurie Walk, RM1 3RL Romford, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service as usual. All staff helpful. Mel covered all requests and was full of knowledge with airlines and routes etc. She was efficient and friendly as always.
Virksomheden har svaret
Amy was hands on all the way - extremely helpful in arranging quite a difficult trip. Phone calls and emails always promptly returned with a smile. We could not have managed this trip without Amy's... Se mere
Virksomheden har svaret
I have used flight centre to book flights to Australia and Sri Lanka ( and find accommodation for the latter). The whole process has gone smoothly and when I have had to make certain adjustments th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Flight Centre UK
Skrevet af virksomheden
- Your centre for travel!
- Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.
Kontaktoplysninger
Western Road 11, Unit 5, Laurie Walk, RM1 3RL, Romford, England, Storbritannien
- 08082960415
4,9
Fremragende
197 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
11 days on, still no refund
This is following on from my previous review below on the 19th May. I had been told categorically that my refund had been processed as per the email response I received below. Clearly stating that my refund had been sent that day. 11 days later I am still waiting for the money to be returned despite written correspondence from the Manager of the branch and the refunds team stating that it had been sent promptly.
‘We will be refunding you in full as the hotel in your booking was unavailable when we tried to convert it. You will receive a full refund of ‘xxxxx’ which head office will action for you today.’
This company is a complete and utter disgrace. If I was a gambling man, I would bet that this was done on purpose and that once the company had my money, I would pick another hotel, therefore not losing them a sale.
29. maj 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre UK - Flight Centre Romford
Sorry to hear of your experience Robert. This does sound quite strange!
We'd recommend you reach out to our customer relations team who can investigate this further for you. You can contact them at customer.relations@flightcentre.co.uk
Ope arranged two long-haul holidays for…
Ope arranged two long-haul holidays for my family in Australia this week. She arranged the flights, hotels, and stopovers and sourced excellent value all-around deals.
Super friendly and very professional. A credit to the flight centre.
A very happy customer
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre UK - Flight Centre Romford
Thanks so much for this fantastic feedback, we’re delighted to hear that you had a wonderful experience with Ope! Thanks for sharing Andrew😊
Ope ogunkoya was so helpful this was…
Ope ogunkoya was so helpful this was our first time booking a cruise and nothing was too much trouble for her eg:, answered all our questions. A delightful young lady and a asset to your company.
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre UK - Flight Centre Romford
Thanks for the glowing review, Wayne! We’re delighted to hear how Ope provided you with an outstanding booking experience and has taken such great care of your trip 😊
We have used Flight Centre for a number…
We have used Flight Centre for a number of years and for the last 4 or 5 Melanie Hill has always done an outstanding job for us. Out travel is long haul, multi centred with multple connections, and I need assistance! Mel has organised all of this complex travel without any fuss. It's great to know that we can rely on her completely.
Alan & sally Morgan-Moodie
19. marts 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre UK - Flight Centre Romford
We love to see this awesome review for Mel, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Alan!
Tia was amazing very patient and…
Tia was amazing very patient and nothing was to much bother, this is why its nice to talk to someone who can answer any questions you might rather then just an online system ! Thank you Tia
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Flight Centre UK - Flight Centre Romford
Hi Mark, we are thrilled to hear that Tia provided exceptional service and made your booking process so easy! Thank you for your fantastic review!
Great service from Flight Centre
Great service from Flight Centre. Our consultant Amy was superb, taking a complicated itinerary and making it all work, with much patience as we sat by. Highly recommend Flight Centre, would definitely return in future.
15. april 2025
Besvarelse fra Flight Centre UK - Flight Centre Romford
Hi Terry, thanks so much for sharing this wonderful review for Amy! We love to hear how her professional manner made your booking process seamless and enjoyable 😀
great fun booking a holiday of a…
great fun booking a holiday of a lifetime 😀 Lewis got me everything I wanted and needed
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Flight Centre UK - Flight Centre Romford
Thanks so much for this great feedback, we’re delighted to hear that you had a fantastic experience with Lewis! Thanks for sharing Patrick 😊
Consistently good service
I always contact the Romford store to find my flights. The staff are friendly and efficient.
9. april 2025
Besvarelse fra Flight Centre UK - Flight Centre Romford
We love to hear that the Romford team are friendly and efficient! Thanks for sharing Wendy.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.