We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We have booked with Flight Centre a number of times now and we have always had top class service. This time was no exception. Scarlett in Horsham branch, is very knowledgeable, efficient,and helpful.... Se mere
Virksomheden har svaret
Rachel has again fulfilled all my expectations - I have been dealing with her since 2017 on a regular basis - both for international travel as well as short haul flights throughout Europe. Rachel’s kn... Se mere
Virksomheden har svaret
Rachel has been so helpful in planning out trip to New York next year. I emailed her so many times and nothing was too much trouble. Thanks Rachel we appreciate your patience and hard work in putting... Se mere
Virksomheden har svaret
Scarlett has been absolutely fantastic from start to finish. She’s helped me many times over the years, and every experience has been consistently excellent. She makes everything so easy and takes the... Se mere
Virksomheden har svaret
Skrevet af virksomheden

West Street 49, RH12 1PP, Horsham, England, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff were efficient, thoughtful, friendly and thorough. They organised our family’s Japan flights, reorganised them when the airline changed our connections, helped with seat choices, passport registration etc
Great service!

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Rachel at Horsham is amazing at what she does putting together our dream holiday!!
We went to singapore, Australia and new Zealand! Im disabled & all my needs were looked after!! Honestly had the best time thanks to Flight Centre

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Very comprehensive after sales service has been provided at a difficult time for air travel.

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Michelle Smith of Flight Centre Horsham has done a fantastic job getting us all home from Thailand after Emirates cancelled our flights. She has always gone ‘the extra mile’ for us, promptly and efficiently. Can’t rate her highly enough
The Francis Family

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Spoke with Michelle VERY HELPFUL. Unfortunately price beaten TUI .Not pushy which i liked Thanks very much Michelle.

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Rachel Mason-Smith of Horsham Branch once again providing excellent service. Prompt replies, knows her business well. And a very pleasant person to boot.

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Very friendly and helpful service.
The travel advisers Scarlett was extremely knowledgeable and secured flights which were ideal for our purposes

Besvarelse fra Flight Centre UK - Flight Centre Horsham
We were stuck Hanoi during the Iran bombing and our flight to Doha was clearly going to be cancelled. And we were hearing some horror stories about people being stuck there for up to 4 weeks. Throughout this whole nervy time Scarlett, kept providing us with best information and kept us patient.
Why did we worry, we had Wonder Woman, on our side, who got us home safely and with the absolute minimum delay. Thank you, you’re wonderful.

Besvarelse fra Flight Centre UK - Flight Centre Horsham
We were caught up in the flight issues affecting UAE. Our travel consultant found us several options for flying back from Sydney to the UK. We paid for one via Shanghai, for a day later than planned, hoping Emirates would reimburse the unused portion of our ticket. This was followed up on our behalf by Flight Centre. We are safely back and reimbursed. Thanks Scarlett for all this extra help!

Besvarelse fra Flight Centre UK - Flight Centre Horsham
From the initial planning stages of our 4 country, 2 month trip, Scarlett Martin was brilliant. She really listened to us as individuals and made sound recommendations and got us better prices for our flights than we could have done. The level of support she and Daisy gave us over the uncertainty of the situation in the Middle East and the subsequent cancellation of our return flights couldn’t have been better. They were there giving support and advice until we got our journey home rerouted with a different airline within the Alliance. This was the true test and believe me they excelled. We heard so many horror stories from fellow travellers who could not get through to the airlines directly.

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Hi
I was delighted with the swift response from your company. It was professional and to the point. Thank you

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Excellent support to help me cancel flights through the war zone of Middle East and get me on Cathay Pacific to Australia for my meetings

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Frankie Edwards at Flight Centre did a great job of finding us flights to get us from London to Sri Lanka when our planned flights were cancelled due to the Middle East crisis. She sought so many options for us and found various routes for reasonable prices after I had run out of options searching by myself online. She made our holiday possible when I thought we were going to have to cancel.
Couldn't have got there without her.

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Caitlin was great - helpful, friendly and very efficient. It's what we always find when we use Flight Centre.

Besvarelse fra Flight Centre UK - Flight Centre Horsham
During difficult situation which created challenges, Michelle at Horsham has endeavoured to keep me in the loop and update me. She’s been brilliant.
Lyn

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Michelle has been brilliant!
Such a pleasure booking via Michelle and her recommendations and help have been wonderful!!!!
will definitely be back to book another trip via Flight Centre!

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I have booked my flights and hotel accommodation with Flight Centre in Horsham for many years. The staff have always been friendly, helpful and professional. Michelle always goes above and beyond to get the best deals and I'm very grateful
With current issues involving return flights to the UK. Flight Centre are giving a supportive and committed service. Thankyou.

Besvarelse fra Flight Centre UK - Flight Centre Horsham
Five stars for Michele at Flight Centre UK, very professional, helpful, friendly and patient, she answered our calls and emails straight away and worked hard to accommodate our needs and find suitable flights for us. This will be our travel agency from now on. Thank you!

Besvarelse fra Flight Centre UK - Flight Centre Horsham

Besvarelse fra Flight Centre UK - Flight Centre Horsham
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