Fleurtations Anmeldelser 31

It’s not always about what you buy, but how an issue is handled. Bought a Christmas present which was unfortunately defective. One email was followed by a quick response offering a replacement, credit or refund. All resolved really quickly. Fabulous customer service, will definitely look to buy from this great shop again in the future

I ordered a gorgeous soft toy cat for my granddaughter and found one at Fleurtations - reasonably priced compared to other outlets. Unfortunately, in my excitement, I supplied the wrong postcode for delivery and the parcel played ping pong with the Royal Mail. I contacted the company and they dealt with the matter swiftly, patiently and kindly - considering it was my fault.

My granddaughter is absolutely besotted with the cat and I would definitely use Fleurtations again - but next time will double check the delivery address.

Many thanks to all at Fleurtations

My gorgeous Aunt passed away recently - Tigger from Winnie the Pooh epitomised my childhood thoughts of this beautiful lady. He was brought to life by their very talented florist - I was expecting his smiley head as a tribute but by golly I got the lot! And at his most glorious and bounciest too! BRAVO!

Prompt delivery and excellent service when visited instore. Highly recommend.

amazing customer service from the team at flirtations who've made sure I had a product on a tight time constraint. they even put a spare product aside for me to give me a plan b and c. i'll definitely be buying from them again

Ordered a product which seemed to be out of stock everywhere else, called the store to check they had it in stock after reading some reviews about their website not being up to date with stock. The lady didn’t even ask what I had ordered, or for my order number or name. She just said orders will be sent next week. I thought it was a bit rude and dismissive but my item arrived the following week so can’t complain too much.

Just placed an online order with this store. Very smooth and simple process.
I decided to phone the store regarding stock of the items I wanted as they are for Christmas gifts. I spoke to a lovely guy who couldn't be anymore helpful. He went to check the stock for me regarding jellycat toys and before I placed the order I decided on extra items so phoned the store again to check if they were available. Upon checking he thought that one item was unavailable until the new year but he actually went and double checked and found they had the stock I required. All in all a fantastic service so far and the prices are very competitive (cheapest I could find for the items I wanted). Definitley a business I will deal with in future and couldn't recommend enough. Will update once items have arrived. *Update* Items arrived well packaged. Very happy with the company and will deal with them again in the future.

Took over 2 weeks to arrive as the website is not up to date and they did not have what I ordered in stock. Lady on the phone was a quite stand-off-ish and behaved like I should have known it wasn’t in stock :( I tried to shop local to give them a chance but not very pleased overall. Such a shame. Best to call ahead to check an item is in stock before placing the order

My wife received a bunch of flowers for her birthday however they were mistakenly delivered one week early, to my wife’s delight she received a second bunch sent buy the company at no charge, best customer service we have ever had, can’t recommend Fleurtations of Bodmin Cornwall Enough.

Excellent service received from Fleurtations. Amazing products, competitive prices. Well packaged and delivered quickly. Thank you very much.