Excellent! Great range of products, my flush valve was about 25% cheaper than ScrewFix. Really helpful service and reasonably priced next day delivery. Definitely recommend.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered what they advertised as a replacement flush system for a discontinued item. When I tried to fit it, it was clearly not a replacement it was a very cheap and poor quality alternative. It was... Se mere
I should have checked the reviews. Initially seemed so helpful on helping me to replace a broken part I was struggling to find an equivalent for. Responded quickly on WhatsApp and recommended a part.... Se mere
Terrible customer service.Anytime you ring the number even in peak times there's an answerphone message advising that the lines are closed.I've been trying to obtain a refund for a while now and sent... Se mere
2,6
Under middel
110 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service is non existent!
Return Items from Order #9074256
Parts arrive quickly but make sure you order the correct ones.
They are now in receipt of returned parts and my money!
Phone lines closed due to 'COVID 19"!!
No response to numerous emails!
Looking at the reviews, this is 'Par for the course!'
19. marts 2021
Uopfordret anmeldelse
Bought a 3 port valve for my C/H
Bought a 3 port valve for my C/H, it failed within the 3 year warranty. They sent me a prepaid returns so I sent it back over 2 weeks ago, now they will not respond at all to any email or messages left. They are trying to scam me out of my £38, we will see. You have been warned, read all the reviews on here. Trading Standards here we come.
UPDATE
Trading Standards are a waste of time don't bother, use Small Claims, worked for me.
10. marts 2021
Uopfordret anmeldelse
Stay clear
Like many other people here, these guys still have my money a month after sending the wrong part. Absolute sham of a company.
3. marts 2021
Uopfordret anmeldelse
Stay away from this trader
Stay away from this trader. Terrible customer service, no after sales, zero ability of issue resolution. They still have my money and no response from calls or emails - it’s a sham. Traders like this have no values
19. februar 2021
Uopfordret anmeldelse
rubbish service took my money and no…
rubbish service took my money and no goods.
no answer to calls or emails beware dont buy from them
17. februar 2021
Uopfordret anmeldelse
Appalling Customer Care
Prompt delivery of faulty Hozelock Sprayers. Appalling Customer care. I ordered 3 Hozelock Sprayers, 1 was missing a part the other 2 were faulty. My first enquiry was acknowledged but they did not follow up on their promise to send the missing part or investigate the reason behind the 2 faulty sprayers. All my e mails requesting action have been ignored.
5. februar 2021
Uopfordret anmeldelse
Absolute joke this company
Absolute joke this company. order lost or damaged somewhere in the royal mail system and they won't chase up or track it down. Now opened PayPal dispute to claw my money back. Rubbish customer service. First and last time with the company and won't be recommending to anyone.
23. december 2020
Uopfordret anmeldelse
They have everything
Appear to have everything you might need to fix toilets. I bought a couple of parts for Ideal Standard toilet to fix the tank to the loo and arrives within 48 hours. Decent price as well
16. december 2020
Uopfordret anmeldelse
Don't buy - their website info is wrong and you don't get a full refund.
Same as the previous person.
The Website said explicitly that the bottom entry value was for an Armitage Shanks Tiffany 1775.
It was not. The feed pipe was 4mm too short and the silencer was on the wrong side and fouled with the tank walls.
I checked the dimensions on both my Tiffany toilets (the valves were supplied by Armitage Shanks). They both have 1/2" by 2" feed pipes.
They promised a "full refund" but I never got a full refund - I was out of pocket by £5.50 for their mistake. All I wanted was a retrofit item.
Ideal Standard confirmed that the Shank on a Tiffany 1775 should be 2" and NOT 1 7/8".
If they tell you something will fit, do not trust them, and, if it does not - you will not get a full refund.
7. juli 2020
Uopfordret anmeldelse
deceptive advertising and scam
deceptive advertising and scam. The images and product offered is not that they have sent. I'had to pay the postage to return the wrong product and they dont refund me the money. Its the worst online transaction that I've ever had in 10 years. I advise to you don't buy anything with them
17. august 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.