Five Guys UK - Poole Anmeldelser 10

TrustScore 3 ud af 5

3,0

59 Yarrow Road, BH12 4NY Poole, Dorset, GB


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Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Staff very polite, enthusiastic and hardworking. Car park festooned with litter. Tables and floor inside very dirty. Rubbish bins overflowing. Burgers 6/10. Milkshakes 7/10. Chips 1/10. Value for mo... Se mere

Bedømt til 1 ud af 5 stjerner

if i could score lower i would went to poole 5 gys first and last visit no welcome ordered cheeseburger and fries and toasted cheese sandwich £26 .40 what a rip off the cheese sandwich had no cheese i... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Five Guys at Tower Park, Poole. That's my first and last visit ever to this awful chain. What a rip off. My burger bread was soggy as hell and tiny. It was smaller than a McDonalds cheeseburger brea... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered a small hamburger with ketchup and it was the best thing I've had,I thought McDonald's was good but then I tried my first 5 guys burger and I was shocked at how amazing it was. I thought 7... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Burgerrestaurant
  2. Fastfoodrestaurant

Skrevet af virksomheden

An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.


Kontaktoplysninger

  • 59 Yarrow Road, BH12 4NY, Poole, Dorset, Storbritannien

3,0

Middel

TrustScore 3 ud af 5

10 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 18 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 2 ud af 5 stjerner

Not up to scratch.

Staff very polite, enthusiastic and hardworking. Car park festooned with litter. Tables and floor inside very dirty. Rubbish bins overflowing. Burgers 6/10. Milkshakes 7/10. Chips 1/10. Value for money and overall experience 4/10.
Sadly, felt ripped-off. 40 odd quid was way OTT for what was more like a trip to a grubby old greasy spoon with pretty posters on the wall.

7. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shocking that this business is still around

Over priced and says on the door it closes at midnight but by their own rules they closing at 11 - rip off and kick
u out at 11 and cant sit and eat your food

10. januar 2026
Uopfordret anmeldelse
Five Guys UK - Poole-logo

Besvarelse fra Five Guys UK - Poole

Thanks for your feedback, sorry to hear about your recent visit however our Poole location shuts at 10pm Sunday - Thursday and shuts at 11pm Friday and Saturday. We hope to see you back soon.

Bedømt til 1 ud af 5 stjerner

daylight robbers

if i could score lower i would went to poole 5 gys first and last visit no welcome ordered cheeseburger and fries and toasted cheese sandwich £26 .40 what a rip off the cheese sandwich had no cheese in it as burger cheese is not proper cheese and to pay nearly £6 for a bun with one slice of faked cheese is absolutely disgusting as for the burger it was squashed in a tin foil wrapper and chips were thrown in bag and had the privalige of paying nearly £12 we had one drink ad tota lof our meal was £26.40 for 5 guys to say they are a gourmet burger restaurant is a utter joke makes mc donalds look like a five star dining

12. juli 2024
Uopfordret anmeldelse
Five Guys UK - Poole-logo

Besvarelse fra Five Guys UK - Poole

Hi Mr Thomas Bone, thank you for taking the time to leave us a review regarding your visit to Poole.

To confirm, our fries are served in the standard white cup plus an 'extra scoop' of fries loose in the bag. The fries you received were to our standard, and we make our customers know of this across various channel.

We use premium ingredients at Five Guys, with Cheddar cheese. The Grilled Cheese is made from turning the signature burger bun inside out and grilled the outside with a light layer of mayo, then adding 2 slices of melted cheese. This is a classic American spin on this sandwich. Everything is wrapped in foil to keep the heat and toppings in.

Moreover, we are a casual fast food restaurant; for this reason we don't have table service.

We hope this explains more about Five Guys, and apologise for any inconvenience caused.

Bedømt til 1 ud af 5 stjerner

Not worth the money

The food was average at best, although the milkshakes was ok. The staff were decent as well but the issue was the price, over £45 for two burgers, two fries and 2 milkshakes. I wouldn’t mind if it was really great food but it simply wasn’t. Burger King would have been under half the price and to be fair tasted better. I won’t be returning to five guys and they really need a reality check for their ridiculous prices. Avoid.

26. januar 2024
Uopfordret anmeldelse
Five Guys UK - Poole-logo

Besvarelse fra Five Guys UK - Poole

Hello, we appreciate the time taken to leave us a review.

The prices at Five Guys are what they are as we pride ourselves on the quality of our food. We use only fresh and premium ingredients, which are hand prepared each morning by our crew, to ensure a high quality product. We don't have any freezers in our stores and everything is cooked to order.

We hope this explains more about us and your recent visit to Poole.

Bedømt til 5 ud af 5 stjerner

Polite young chap

There was an employee called Ciro who served me down in Poole and he was very enthusiastic and very welcoming when I entered the establishment, very polite young man, a raise would do him quite well!

6. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered a small hamburger with…

I ordered a small hamburger with ketchup and it was the best thing I've had,I thought McDonald's was good but then I
tried my first 5 guys burger and I was shocked at how amazing it was. I thought 7 pound was expensive for 1 burger but it was worth every penny. Also very fresh and five guys is my new favourite fast food chain after 1 time of trying it so that's how great it is so I highly recommend

2. januar 2024
Uopfordret anmeldelse
Five Guys UK - Poole-logo

Besvarelse fra Five Guys UK - Poole

Hi Mikey, thank you so much for your kind feedback! We hope to see you again very soon.

Bedømt til 1 ud af 5 stjerner

Total rip off. Never ever again.

Five Guys at Tower Park, Poole. That's my first and last visit ever to this awful chain. What a rip off.
My burger bread was soggy as hell and tiny. It was smaller than a McDonalds cheeseburger bread roll and was the cheapest bread I've had in a long time. There is no way these burgers are worth £11. Seriously, at the most it's a £3 burger. The UK public need to stop supporting these profiteering burger mongers. I hope they close down.

18. november 2023
Uopfordret anmeldelse
Five Guys UK - Poole-logo

Besvarelse fra Five Guys UK - Poole

Hi Gary, thank you for taken the time to leave us a review about your visit to Poole.

Our prices reflect the quality of our food - we use premium ingredients which are hand cut and prepared every morning in store. The burgers and everything else in cooked to order in front of you, and we don't have any freezers in store.

The buns are a secret proprietary recipe of Five Guys, which we have crafted to best meet the quality and flavour profile we seek. We don't use any additives in the recipe to keep the bun 'fluffy'. The burger is of a standard size with each patty weighing around 102 grams.

We hope this explains more about Five Guys. If you have any further concerns, you're welcome to reach out to us: https://fiveguys.co.uk/contact

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