Horrendous food, over priced, staff rude, unwelcoming, miserable and unhelpful. The burgers thrown together and squashed and the burger had grissle in it the chips in a tinny paper cup that was dirty... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a cheese burger and selected a few filling choices to customize my burger. All l received was 2 dry burger patties stuck together with melted cheese. It was so frustrating.
Virksomheden har svaret
Mantis at the Peterborough branch in the town centre was wonderful, the food is always good, but he made it better with his fantastic customer service! Will definitely be back, thank you Mantis and te... Se mere
Ordered our food and it took nearly two hours from the time of ordering to get our food. Delivery person was absolutely useless and kept faffing about before even getting out the car. Food was sto... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.
Kontaktoplysninger
6 Church Street, PE1 1XB, Peterborough, Storbritannien
- 01733847933
3,3
Middel
6 anmeldelser
Har besvaret 18 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nearly 2 hours waiting for our order
Ordered our food and it took nearly two hours from the time of ordering to get our food.
Delivery person was absolutely useless and kept faffing about before even getting out the car. Food was stone cold because it had spent so long in his car because he "had" another Delivery first.
19. december 2025
Uopfordret anmeldelse
Mantis at the Peterborough branch in…
Mantis at the Peterborough branch in the town centre was wonderful, the food is always good, but he made it better with his fantastic customer service! Will definitely be back, thank you Mantis and team :)
4. november 2025
Uopfordret anmeldelse
Delicious..
The best burgers out there went to your Peterborough restaurant last week everything was spot on clean restaurant very polite and helpful staff . The burger and chips were excellent 10/10 keep up the great work..
14. april 2025
Uopfordret anmeldelse
Disgusting and Frustrating ordered a cheese bacon burger and selected…
I ordered a cheese burger and selected a few filling choices to customize my burger. All l received was 2 dry burger patties stuck together with melted cheese. It was so frustrating.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Five Guys UK - Peterborough
Hi Angelina, we're sorry to hear that you were missing toppings from our Peterborough store.
If you placed the order via our delivery partners, please report this directly via their app.
If you placed the order directly with us, please reach out via: https://fiveguys.co.uk/contact
Horrendous food over priced
Horrendous food, over priced, staff rude, unwelcoming, miserable and unhelpful.
The burgers thrown together and squashed and the burger had grissle in it the chips in a tinny paper cup that was dirty and all chips burnt and looked like been there for a month, covered in a tub of salt paid massive price for utter rubbish. Dont waste you money in this foul food they threw half the chips burnt in the bottom of the bag
22. juli 2023
Uopfordret anmeldelse
Besvarelse fra Five Guys UK - Peterborough
Hi Calli, thank you for taking the time to leave us a review. We are really sorry to hear that we fell short during your visit to our Peterborough store.
To confirm, our fries are served in a standard white cup plus an 'extra scoop' of fries thrown in the bag. Some stains may be on the cup from these fries.
So we can investigate accordingly, please don't hesitate to get in touch with our teams: https://fiveguys.co.uk/contact
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.