1 hour later , 2 cold burgers and fries turned up on my doorstep. It was fit for the bin, what a disgrace. This franchise has gone down hill quickly.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Best experience So I went to the Five guys in Clapham Common and their service was amazing Dewan and Dolly really stood out they had amazing manners were super kind and overall I was happy with my o... Se mere
Made a order on Friday evening they was not busy after waiting 15 minutes and noticing take order being collected i approached the counter to enquire about my order . Apparently there was a mix up w... Se mere
Had a horrible experience here a few months ago but I’ve only decided to write a review about it now. The security was extremely rude, unprofessional and misunderstood the situation. The manager refus... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.
Kontaktoplysninger
182-184 Clapham High St., SW4 7UG, Clapham, Storbritannien
- 01242513699
Har besvaret 18 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I highly recommend this shop
I highly recommend this shop! All the staff is very friendly and very helpful!
1 hour later
1 hour later , 2 cold burgers and fries turned up on my doorstep. It was fit for the bin, what a disgrace. This franchise has gone down hill quickly.
Worst service by malhar
Absolutely perfect
Absolutely perfect. Dhaiwat and Malhar were efficient friendly and knowledgeable. Guided me through my first time were patient and the food was outstanding.
Best experience
Best experience
So I went to the Five guys in Clapham Common and their service was amazing Dewan and Dolly really stood out they had amazing manners were super kind and overall I was happy with my overall experience
Great Customer service
I’ve been going here for a while now and have to say that all of the staff are helpful and friendly but
I have to mention a young lady called Karina. Her customer service is outstanding.

Besvarelse fra Five Guys UK - Clapham
We had the best service from Ripen
We had the best service from Ripen, we are not from the area but they were so kind and greeted us with a smile despite the time and we will definitely be returning, thank you Ripen!
Never going back
Had a horrible experience here a few months ago but I’ve only decided to write a review about it now. The security was extremely rude, unprofessional and misunderstood the situation. The manager refused to serve me until my friend negotiated with him and even afterwards the staff was extremely rude and refused to give me the manager’s name so I could report him or talk to me. The food is very overpriced, the fries are disgusting and oreo milkshake is overrated. Overall very disappointed.
Made a order on Friday evening they was…
Made a order on Friday evening they was not busy after waiting 15 minutes and noticing take order being collected i approached the counter to enquire about my order .
Apparently there was a mix up when I probed to be provided with a better explanation the manager just started making my order ,no apology or explanation very rude and unprofessional. I cancelled my order and was issued with a refund.
Don't waste your time or money .
Would never order from this 5 Guys ever…
Would never order from this 5 Guys ever again food ordered at 650pm it arrived at 840pm stone cold and I mean cold shrivelled up and not edible over 30 quid spent went into the bin for two burgers and fries they're not cheap called the manager at store his name is Sam Amaizasinthe basically told me we had no delivery people that lovely people would be Deliveroo, here's the problem you take my money and I know my order sat under warm lamp for probably over an hour if not longer before it left store, the store can stop orders online if they can't get them out correctly but no Clapham 5 Guy's just want your money and literally don't give a $%^# for American company renowned for service they're failing miserably, avoid this place absolute disaster thinking they should pack it up!!!!!!!
I have tried 5 guys a number of times…
I have tried 5 guys a number of times recently and the food is always cold, old and unpleasant. I can honestly say they make the worst burgers. I would rather go to McDonalds. Avoid this terrible restaurant.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







