Visited on Monday 16th December. Tables and floors were filthy, bin overflowing, out of toilet paper, and bin needed emptying. Asked staff to wipe down table, he used just a very wet cloth over tabl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Visited on Monday 16th December. Tables and floors were filthy, bin overflowing, out of toilet paper, and bin needed emptying. Asked staff to wipe down table, he used just a very wet cloth over tabl... Se mere
Virksomheden har svaret
I don't know what everyone's beef is abt this place it acctually MUCH better than McDonald's! U can see that the food isn't cooked as unhealthily in the one I went in anyway! The food tasted great, co... Se mere
I went in for food with a friend and the service was so slow but I am not surprised because the general manager, I think its name was Leanne was speaking so awfully to staff. The moral seemed so low a... Se mere
Virksomheden har svaret
Ordered a hot dog and a cheese toasty both with fries and a drink. Cost 30odd pounds so expected it to be good (has been at other branches). My hotdog was OK but very greasy but the cheese toasty was... Se mere
Virksomheden har svaret
An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.
Unit 3, 8 Saw Close, BA1 1EY, Bath, Storbritannien
Har besvaret 18 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a burger today and was not very impressed it was very bland. Expect more flavour for the price. Complete joke
Awful Deliveroo meal. Really disgusting, cold chips with a nasty taste. Threw most of it away. What a waste.
this is a review for bath branch, food was ok, as i would expect for £48 but the place was filthy, food all over the floor, dirty tables both inside and outside but the worst was behind the food counter, around the area where the chips are cooked was lots of chips on the floor being walked all over the service floor, some had been there a long time, very poor food hygiene, wont ever go again.

Besvarelse fra Five Guys UK - Bath
Ordered a hot dog and a cheese toasty both with fries and a drink. Cost 30odd pounds so expected it to be good (has been at other branches). My hotdog was OK but very greasy but the cheese toasty was two slices of processed cheese in a burger bun which looked like it had been put in the deep fat fryer. It was litterally dripping fat! Left without finishing the meal and will never go yo 5guys again.

Besvarelse fra Five Guys UK - Bath
Visited on Monday 16th December. Tables and floors were filthy, bin overflowing, out of toilet paper, and bin needed emptying. Asked staff to wipe down table, he used just a very wet cloth over tables, leaving them wet.
Food was very good which reflected our experience at your Hampshire branch. Cleanliness is the issue at this branch.

Besvarelse fra Five Guys UK - Bath
Honestly the most expensive and poorly made food I've had in years ! The hot dog was inedible for £8 ! , the burger greasy and tasteless with dry bacon for nearly £12 !! Chips where tasty but for the money you would of expected perfect ! The service felt rushed and nothing about it gave a sense of diner atmosphere. To top it off when I went to change our little one in the disabled/ baby change toilet I was told they had lost the radar key ages ago and if they could find the manager he could try to open it with a screwdriver!!!! Will be our last trip to 5 guys ! Walk to the other end of town and go to GBK where for the same money you get perfect food , great service and a lovely atmosphere

Besvarelse fra Five Guys UK - Bath
I went in for food with a friend and the service was so slow but I am not surprised because the general manager, I think its name was Leanne was speaking so awfully to staff. The moral seemed so low and you could feel it across the store. How a person can treat people like this in public even let alone behind closed doors baffles me. Needs a big looking into for the staffs sake. If they need a new job I know that my place is hiring and the management looks after the staff and doesn’t see them as pieces of poo on their shoe.

Besvarelse fra Five Guys UK - Bath
We went to Bath Five Guys on Mon 31st January. We had 3 cheeseburgers all in....well it was nothing like what we had before but thought they were just cutting back a bit. When we left there were people outside eating and theirs were much bigger.
For the price it all costs am not at all happy and actually wouldn't be going back.
Five Guys was our favourite place to go for a treat.
I don't know what everyone's beef is abt this place it acctually MUCH better than McDonald's! U can see that the food isn't cooked as unhealthily in the one I went in anyway! The food tasted great, constantl refills, range of toppings and I didn't try it but the milkshakes looked sooooo good
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.