Daniel was extremely helpful with honest clear advice. He helped us choose the most appropriate equipment for our home gym
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service and great equipment multi gym, very happy with my purchase. Delivery was a bit hit and missed but eventually it arrived.. the technician installer was spot on and communication was ex... Se mere
Virksomheden har svaret
I returned back to fitness superstore as I've always had excellent service in the past. And this time I got great service once again. The assistant was very helpful indeed (Hugh). And everything went... Se mere
Virksomheden har svaret
We were interested in the exercise bikes, the salesman Dan Mosey was knowledgeable and professional and he helped us to make a decision about which bike would best suit our needs. Dan was polite and t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fitness Superstore - Newcastle
Skrevet af virksomheden
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Skrevet af virksomheden
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Kontaktoplysninger
Unit 4, Allison Court, Metrocentre, NE11 9YS, Newcastle, Storbritannien
- 0191 338 5380
4,8
Fremragende
63 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Visit to Newcastle store
Daniel was extremely helpful with honest clear advice. He helped us choose the most appropriate equipment for our home gym
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Lawrence Wall,
We're delighted to hear that our team member provided honest and clear advice, helping you choose the most appropriate equipment for your home gym. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Besvarelse fra Fitness Superstore - Newcastle
customer Robinson wigton,
We're delighted to hear that your delivery arrived the next day and that the packaging was in perfect condition. Thank you for your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Besvarelse fra Fitness Superstore - Newcastle
We're so pleased to hear about your positive experience.
Kind Regards
Fitness Superstore Newcastle
Great service and great equipment multi…
Great service and great equipment multi gym, very happy with my purchase. Delivery was a bit hit and missed but eventually it arrived.. the technician installer was spot on and communication was excellent 👍
Thanks for your services Dan 😊
14. august 2026
Besvarelse fra Fitness Superstore - Newcastle
Guest,
We're so pleased to hear about your positive experience with the equipment and the excellent service from our installer. We appreciate your feedback regarding the delivery and are glad everything arrived safely.
Kind Regards
Fitness Superstore Trust Pilot Team
Dan as always so helpful and…
Dan as always so helpful and knowledgeable
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Ian Hackney,
We are so pleased to hear that you found our team member helpful and knowledgeable. Your kind words are greatly appreciated!
Kind Regards
Fitness Superstore Trust Pilot Team
Amazing Service from Dan
Amazing service from Dan. Great demonstration of the treadmill and all its features. No pressure at all to buy. Very happy with our new treadmill.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Mark,
We're delighted to hear about your positive experience and that our team member provided a great demonstration of the treadmill and its features. We're so glad you're happy with your new treadmill!
Kind Regards
Fitness Superstore Newcastle
I returned back to fitness superstore…
I returned back to fitness superstore as I've always had excellent service in the past. And this time I got great service once again. The assistant was very helpful indeed (Hugh). And everything went smoothly. I will definitely be using this branch again.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Dean Rowan,
We're so pleased to hear you received great service once again and that everything went smoothly. We appreciate your positive feedback and look forward to assisting you in the future.
Kind Regards
Fitness Superstore Newcastle
Besvarelse fra Fitness Superstore - Newcastle
Jeff Lee,
We're so pleased to hear that our team provided you with such a positive experience and excellent service. Your kind words are greatly appreciated!
Kind Regards
Fitness Superstore Trust Pilot Team
Really friendly welcome from Dan
Really friendly welcome from Dan. Knowledgeable advice. Not pushy or trying to upsell beyond what I needed.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Stephen,
We're delighted to hear you had such a positive experience with our team member. It's wonderful to know you received knowledgeable advice without feeling pressured. Thank you for your kind words!
Kind Regards
Fitness Superstore Trust Pilot Team
Dan mosey was really informative and…
Dan mosey was really informative and helpful. He didn't pressure us and only came to us when we wanted to know details
2. august 2026
Besvarelse fra Fitness Superstore - Newcastle
Mrs Gray,
We're so glad to hear that our team member was informative and helpful, and that you felt no pressure during your visit. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent customer service from Dan and…
Excellent customer service from Dan and good knowledge
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Scott,
We are delighted to hear that you experienced excellent customer service and found our team knowledgeable. We appreciate your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
No pushy sales but forthcoming with…
No pushy sales but forthcoming with technical advice when asked
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Sweetie,
We're delighted to hear that you appreciated our approach to sales and found our technical advice helpful. Thank you for your kind words and positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Treadmill
Our experience with the fitness superstore was brilliant, from start to finish it was a great service. Dan mosey who helped us choose the right treadmill for us was very professional and couldnt be more helpful. 10/10 to dan and the company.
2. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Jamie Henman,
We're so happy to hear about your brilliant experience with us! We appreciate your positive feedback and are delighted that our team member was so professional and helpful in assisting you with your treadmill choice.
Kind Regards
Fitness Superstore Newcastle
Cross Trainer
Went into Newcastle store to purchase new Cross Trainer. Was very pleased with the service & explanations offered to me by Daniel. All very well managed.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Ian,
We are delighted to hear about your positive experience and that our team member provided such helpful explanations. We appreciate your kind words about the service.
Kind Regards
Fitness Superstore Newcastle
Besvarelse fra Fitness Superstore - Newcastle
Troy,
We're delighted to hear that you found your visit to be both helpful and efficient. Thank you for taking the time to share your positive experience with us.
Kind Regards
Fitness Superstore Newcastle
Great service and advice
Dan was really helpful in the purchase of our rowing erg
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Sarah barber,
We are so glad to hear that we were able to assist you with your rowing erg purchase. We appreciate your kind words.
Kind Regards
Fitness Superstore Newcastle
Once again great service and advice…
Once again great service and advice from Fitness Superstore. Dan was of great help today........its always a pleasure to visit the store, thank you.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
MR A J RICHARDSON,
We're delighted to hear about your positive experience and that you received great service and advice. We appreciate your kind words and are so glad you always enjoy visiting our store.
Kind Regards
Fitness Superstore Newcastle
In-store purchase.
Purchased a stationary exercise bike in store where staff were more than helpful and very informative.
The experience and process of purchase was easy and would definitely recommend popping into the store if you can.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Bradley D,
We're delighted to hear that you had such a positive experience in our store and found our staff helpful and informative. We appreciate your recommendation.
Kind Regards
Fitness Superstore Newcastle
Besvarelse fra Fitness Superstore - Newcastle
HandyAgentHarry,
We are so pleased to hear that you are happy with our products and the speed of our delivery. Thank you for your wonderful feedback.
Kind Regards
Fitness Superstore Newcastle
Great until something goes wrong
We bought a rowing machine from in-store and the sales assistant was very helpful. However after a few months the console unit stopped working. After contacting the online support and sending all the required details, still waiting to hear back. The aftercare service is very slow - you can’t speak to anyone and have to fill in an online form- this allows them to drag on the process unnecessarily. It seems like they are reluctant to resolve issues. It would be so much easier to actually speak with someone like other companies do.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Fitness Superstore - Newcastle
Dear Valued Customer
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with your rowing machine and the frustration caused by the time taken to resolve the matter.
We would genuinely like to help, however, we're unable to identify your case from your review alone as no contact details or reference number have been provided. Please contact us directly with your details so we can look into this for you.
While we appreciate that speaking to someone can often feel quicker and easier, we do not diagnose technical faults over the phone. Our troubleshooting and warranty process is completed through our support system to ensure we gather the correct information, avoid misdiagnosis, and provide the most appropriate solution as efficiently as possible.
Our customer service team is available to assist, and we'd be happy to review the progress of your case. Please get in touch with your support reference number and we will do our best to help.
Kind regards,
Fitness Superstore TrustPilot Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.