We were served/looked after by David Short. He was fantastic - obliging, knowledgeable, properly paid attention to what we wanted, patient, didn’t pressurise at all, and really entertaining - such a l... Se mere
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Se, hvad kunderne siger
Visited Fishpools today to buy 2 Sofas and it was an excellent experience. Everybody I came into contact with was very very friendly. 3 sales people helped me, Paul Nicolaou, Steve H and David D, such... Se mere
Virksomheden har svaret
We had such a great experience at Fishpools! We found our dream sofa and table, and Neil made the whole process even better. He was incredibly informative, patient, and genuinely helpful, which ma... Se mere
Virksomheden har svaret
Our delivery was excellent, Billy and his helper were very polite and knowledgeable, they put together and set up our very heavy table and chairs with ease and cleared all rubbish away! We were very... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fishpools
Skrevet af virksomheden
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Kontaktoplysninger
115 High Street, EN8 7AL, Waltham Cross, Storbritannien
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,9
Fremragende
7 t anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
David Short was excellent.
We were served/looked after by David Short. He was fantastic - obliging, knowledgeable, properly paid attention to what we wanted, patient, didn’t pressurise at all, and really entertaining - such a laugh! He found us exactly what we needed plus more. The ranges on display plus all the available options at Fishpools seem to be unlimited, and we had a very enjoyable afternoon there thanks to David!!
17. april 2026
Uopfordret anmeldelse
Perfect service and the delivery was…
Perfect service and the delivery was amazing
18. april 2026
Uopfordret anmeldelse
David D was very helpful and guided us…
David D was very helpful and guided us through the products to suit our n2eds
18. april 2026
Uopfordret anmeldelse
David D provided exceptional assistance…
David D provided exceptional assistance in my search for the ideal sofa for my new home. His expertise and valuable recommendations made the entire process remarkably smooth and enjoyable. Highly recommend!
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback and recommendation.
We’re delighted to hear that David D provided exceptional assistance and that his expertise and recommendations made your sofa search smooth and enjoyable. We’ll be sure to pass on your kind comments to him. We hope you love your new sofa in your home.
Kind regards,
Fishpools
The purchasing of 2 sofas & 9 cushions.
Visited Fishpools today to buy 2 Sofas and it was an excellent experience. Everybody I came into contact with was very very friendly. 3 sales people helped me, Paul Nicolaou, Steve H and David D, such friendly and helpful people, very different atmosphere from The Fishpools of old. Nothing was too much trouble for these boys, and purchasing was a lot of fun. I also bought from another department 9 cushions served by Belinda who went the extra mile to find them all for me - lovely lady. A very successful winning team all round.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you had such an excellent experience when purchasing your sofas, and that Paul Nicolaou, Steve H and David D made the process enjoyable, friendly and stress-free. It’s also fantastic to hear that Belinda went the extra mile to help you find your cushions, we’ll be sure to pass on your kind comments to all of them.
It’s great to know you noticed such a positive atmosphere in store and that the whole experience was a fun and successful one.
Kind regards,
Fishpools
Many thanks from Anjana
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your feedback, it’s very much appreciated.
Kind regards,
Fishpools
Fantastic customer service
Had great customer service from David D today when we purchased a sofa. He was very friendly, helpful and is a great salesman. He even gave Terry a cake 🎂
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that David D provided great customer service and made your sofa purchase such a positive experience. It’s wonderful to know he was friendly and helpful and the cake for Terry was a lovely touch 🎂 We’ll be sure to pass on your kind comments to him.
Kind regards,
Fishpools
Outstanding service
Manager, George, was superb! Helpful, knowledgable and friendly without being overbearing or pushy. Made sure we got exactly what we were after. Can’t wait to have the new furniture delivered!!
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that George provided such superb service, being helpful, knowledgeable and friendly without being pushy. It’s great to know he ensured you found exactly what you were looking for. We’ll be sure to pass on your kind comments to him. We hope you love your new furniture when it arrives.
Kind regards,
Fishpools
David Dulieu is always so helpful
David Dulieu is always so helpful, professional and always knows his stuff he is a credit to Fishpools, Fishpools is such a great company you can always find what you are looking for It is always a great experience
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that David Dulieu continues to provide such helpful and professional service, and that his knowledge makes such a positive difference to your experience. It’s great to know you always find what you’re looking for at Fishpools and that each visit is a great one. We’ll be sure to pass on your kind comments to him.
Kind regards,
Fishpools
Chanel made spending money a pleasure.
Customer service as always in Fishpools was perfect however our interaction today with Chanel was outstanding, so helpful, cheery and engaging. Team players like Chanel are hard to find and an asset to any establishment. We personally want to thank her for her help today, she made spending money a pleasure.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you continue to receive perfect customer service at Fishpools and that your experience with Chanel was especially outstanding. It’s fantastic to know she was so helpful, cheerful and engaging, and that she made your visit such an enjoyable one. We’ll be sure to pass on your kind thanks and recognition to her.
Kind regards,
Fishpools
Fantastic friendly service with David D
Fantastic friendly service with David.
Great advice and patience
And friendly banter
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that David provided such fantastic, friendly service, along with great advice and patience, and that the friendly banter made your experience even more enjoyable. We’ll be sure to pass on your kind comments to him.
Kind regards,
Fishpools
Very friendly delivery men
Very friendly delivery men. Carried the chairs through to the kitchen. Very polite and respected our property and considerate parking
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were very friendly and polite, and that they took care to respect your property while delivering your chairs. It’s also great to know their considerate approach, including parking, was appreciated.
Kind regards,
Fishpools
It was a fast and efficient service…
It was a fast and efficient service leaving no packaging or mess behind. The chairs were left where I requested.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that you received a fast and efficient service, with everything left clean and tidy and your chairs placed exactly where requested.
Kind regards,
Fishpools
In store the sales person was friendly…
In store the sales person was friendly very informative and helpful without being pushy. Delivered on time and delivery guys were helpful
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our in-store team were friendly, informative and helpful without being pushy, and that your delivery arrived on time with a helpful team. It’s great to know you had a positive experience from start to finish.
Kind regards,
Fishpools
Darrin and his partner - settee delivery
Darrin and his partner were very considerate, careful and very helpful.
The delivery and positioning of the furniture was brilliant
Thank you Guy's
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Darrin and his colleague were considerate, careful and very helpful, and that the delivery and positioning of your furniture was brilliant. We’ll be sure to pass on your kind comments to them.
Kind regards,
Fishpools
Infinity sofa
I had some questions to ask before deciding to buy the infinity sofa. David Dulieu Was extremely helpful arranging fabric samples to help me choose. He was courteous at all time and patient while I made my decision.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that David Dulieu was extremely helpful in arranging fabric samples and supporting you through your decision. It’s great to know his courteous and patient approach made the process easier for you. We’ll be sure to pass on your kind comments to him.
Kind regards,
Fishpools
Professional and polite team
Advised of delivery time
Took good care when getting the furniture upstairs.
Fitted it up and were very pleasant
Cleared up all the packaging and left everything in order
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you were kept well informed of your delivery time and that the team took great care when bringing your furniture upstairs. It’s great to know everything was assembled smoothly, all packaging cleared and left in perfect order.
Kind regards,
Fishpools
very efficient service
very efficient service. furniture looks beautiful. The team did a great job and removed all packaging after delivery.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received very efficient service and that your furniture looks beautiful. It’s great to know the team did a great job and removed all packaging after delivery.
Kind regards,
Fishpools
Great delivery guys
Great delivery guys! Very friendly and upper most very careful with transporting the furniture upstairs as not to damage paint work etc
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were friendly and took the utmost care when transporting your furniture upstairs, ensuring no damage to your home. Your comments are very much appreciated.
Kind regards,
Fishpools
Five‑Star Support from Chanel at Fishpools
I had a fantastic experience at Fishpools Waltham Cross. Chanel was courteous, professional, and incredibly patient throughout. She made the whole process smooth and stress‑free. Truly excellent customer service.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you had a fantastic experience at our Waltham Cross store and that Chanel provided such courteous, professional and patient service. It’s wonderful to know she made the whole process smooth and stress-free. We’ll be sure to pass on your kind comments to her.
Kind regards,
Fishpools
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