Staff are always friendly and happy to help, whether its a straight forward purchase or a more technical approach is required. Chrissina is a star! Delivery usually next day, no grumbles!
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Double booked fittings due to poor signal. when I realised what had happened I called fire and acoustic seals and spoke with Joanne... lovely phone manner, and very calm. She sorted the situation out... Se mere
Virksomheden har svaret
An amazing team and the star is Chrissina Bunger who helps me every time in a professional fast turnaround. Anytime im not sure on the products im advised and pointed in the right direction. From e... Se mere
Virksomheden har svaret
Chrissie and her team offer a fantastic service. If you have any questions or queries in regards to acoustic seals they have great knowledge and come back straight away on the email with pricing an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Fire & Acoustic Seals Ltd
Skrevet af virksomheden
Fire and Acoustic Seals is one of the largest UK distributors of fire, smoke and acoustic seals.
We supply a range of own-label and industry-leading branded products to the construction and joinery market and other industry distributors from our large warehouse and offices in West Bromwich.
Our range of FAS products has been carefully designed and extensively tested for use with 30, 60, 90 and 120-minute fire doors to give customers complete confidence in their performance when installing them.
All our products are independently third-party tested to meet British and European Standards, and the latest building regulations, with many also carrying Certifire certification.
The products listed on this website are our most popular stocked lines which are available for next-day delivery. We also have access to thousands more products from leading manufacturers available on a special-order basis.
For product information, technical advice and sales support get in touch with our team who will be happy to help you.
Fire and Acoustic Seals Ltd are part of the MBP Group of Companies.
FAS Fire Door Foam™
Quelfire Putty Pads
FAS Gap Gauges
We supply a range of own-label and industry-leading branded products to the construction and joinery market and other industry distributors from our large warehouse and offices in West Bromwich.
Our range of FAS products has been carefully designed and extensively tested for use with 30, 60, 90 and 120-minute fire doors to give customers complete confidence in their performance when installing them.
All our products are independently third-party tested to meet British and European Standards, and the latest building regulations, with many also carrying Certifire certification.
The products listed on this website are our most popular stocked lines which are available for next-day delivery. We also have access to thousands more products from leading manufacturers available on a special-order basis.
For product information, technical advice and sales support get in touch with our team who will be happy to help you.
Fire and Acoustic Seals Ltd are part of the MBP Group of Companies.
Our Best Sellers
FAS Fire Door Foam™
Quelfire Putty Pads
FAS Gap Gauges
Kontaktoplysninger
Spartan Industrial Estate 6-11, B70 0DH, West Bromwich, Storbritannien
- 0121 521 2179
- sales@fireandacousticseals.co.uk
- www.fireandacousticseals.co.uk
Brands & Partners
4,7
Fremragende
126 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Through transparent communication
Through transparent communication, updates on each step and progress and provision of relevant documentation. The equipment we ordered is of the highest quality as well.
26. marts 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Michael,
Thank you for your wonderful feedback! We’re really pleased to hear that you valued our transparent communication and step-by-step updates throughout the process. Keeping our customers informed and confident is a top priority for us.
It’s also great to know that you’re happy with the quality of the equipment you received. We take pride in supplying only the highest standard products, so your comments mean a lot to our team.
We truly appreciate your support and look forward to working with you again in the future!
Kindest Regards
FAS Customer Service Team
Always a bit nervous buying from a site…
Always a bit nervous buying from a site I hadn't heard of. But was relieved i didn't need to be. Was after a remedy to stop the rain dripping on the sliding door sill, where the renderer did't leave a bell above the 1.8m door. I think this will do the trick as long as the wind doesn't rip it off. Delivery was quick and friendly.
Many Thanks Abbie
23. marts 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Abbie,
Thank you for your feedback! We’re really glad you took a chance on us and had a positive experience.
We’re pleased everything met your expectations and appreciate you taking the time to share your thoughts.
Kindest Regards
FAS Customer Service Team
Fantastic Service
Great Service! really friendly and helpful staff.
I have been speaking to Chrissie and Faye and they have been so helpful and support from the initial enquiry through to the products being delivered!
POD is sent through without asking and they are just a great company and members of staff to work with!
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Alex,
Thank you for your kind review! We're so pleased to hear you had a positive experience and that Chrissie and Faye were able to support you throughout.
We really appreciate your feedback and look forward to working with you again.
Kindest Regards
FAS Customer Service Team
Easy website to navigate around
Easy website to navigate around, easy to check out. The product was of good quality and delivered within the timescale advised. The product was of good quality and was carefully packaged.
10. marts 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Steve,
We're really glad to hear that you found our website easy to navigate and that the checkout process was smooth. It's also great to know that you were happy with the quality of the product and that it arrived within the expected timeframe. We truly appreciate your support and hope to see you again soon!
Kindest Regards
FAS Customer service Team
Besvarelse fra Fire & Acoustic Seals Ltd
Thank you for the great review! We're so glad you're happy with the product and speedy delivery. We appreciate your support.
Besvarelse fra Fire & Acoustic Seals Ltd
Thank you for the review. We are glad everything arrived on time and met your expectations. We appreciate your support!
Fantastic service from Chrissie in the…
Fantastic service from Chrissie in the sales team who dealt with a complex order in a professional and efficient way. Always a great service from FAS
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Fire & Acoustic Seals Ltd
Thank you for your feedback!
We’re pleased to hear Chrissie provided professional and efficient support with your complex order. Your kind words will be shared with her and the team.
arrived on time
5. februar 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Andrew,
Thank you for your review! We're so pleased to hear your order arrived on time.
Kindest regards
FAS Customer Excellence Team
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Mark,
Thank you for your reply, were glad your happy with our service!
Kindest regards
FAS Customer Excellence Team
Prompt delivery and product exactly as…
Prompt delivery and product exactly as described.
23. januar 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Nigel,
Thank you for your review. Were really glad to hear you were happy with the prompt delivery and that our products met your expectations. We truly appreciate your support.
Kindest regards
FAS Customer Excellence Team
There was a problem with an out of…
There was a problem with an out of stock item when i placed my order and i received a call almost straight
away from Jon who was very helpful and managed to sort a replacement .
Delivery was on time and products were packaged very well . I would order more products in the future
23. januar 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Serdin,
Thank you for your review. We’re pleased to hear the issue was resolved promptly and that your order arrived on time and well packaged. We really appreciate you taking the time to leave a review.
Kindest regards
FAS Customer Excellence Team
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Mark,
Thank you for your review. We’re delighted you’re happy with our wide range of products and appreciate you taking the time to share your feedback.
Kindest regards
FAS Customer Excellence Team
Quick delivery with no fuss
11. januar 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Adam,
Thank you for your feedback. We’re pleased to hear your delivery was quick and hassle-free, and we really appreciate you taking the time to leave a review.
Kindest regards
FAS Customer Excellence Team
Quality products
8. januar 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Antony,
Thank you for your feedback. We’re delighted to hear you’re happy with the quality of our products and really appreciate you taking the time to leave a review.
Kindest regards
FAS Customer Excellence Team
Chrissie Working Wonders!
Chrissie managed to arrange everything we needed despite our needs changing very often and last minute!
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Marc,
Thank you for your lovely feedback. We’re so pleased Chrissie was able to support you despite the last-minute changes. Your kind words are greatly appreciated and will be shared wider team.
Kindest regards,
FAS Customer Excellence Team
Very quick turn arouud from order to…
Very quick turn arouud from order to delivery.
Easy site to navigate
9. januar 2026
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Simon,
Thank you for your kind review. We’re really pleased to hear you found the ordering process easy and that your delivery arrived quickly.
We appreciate your support and hope to see you again soon.
Kindest regards,
FAS Customer Excellence Team
Made a lot of purchases and always a…
Made a lot of purchases and always a good experience, especially with the customer service willing to help you like Chrissina Bunger
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Lulian,
Thank you for taking time to leave your positive review and sharing your experience.
Feedback is extremely important to us and is fed back to our whole team so that we can continue to improve our overall service.
Kindest regards
FAS Customer Excellence Team
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Simon,
Thank you very much for taking the time to leave us a review. Your feedback is very important to us and helps us to understand our valued customers needs and expectations.
Kindest regards
FAS Customer Excellence Team
Just a quick thank you to all at Fire…
Just a quick thank you to all at Fire and Acoustic Seals. From order point to delivery everything is spot on.
Needed to request a copy invoice this morning and Jon sent it across within minutes.
Thank you All
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Denise,
Thank you for taking time to leave your positive review and sharing your recent experience.
All feedback is extremely important to us to ensure we can continue to improve our overall service.
Kindest regards
FAS Customer Excellence Team
Besvarelse fra Fire & Acoustic Seals Ltd
Hi Steve,
Thank you for taking time to leave your review sharing your recent experience.
Feedback is important to us and helps us understand our customer’s expectations.
Kindest regards,
FAS Customer Excellence Team.
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