Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Recently had some windows and doors fitted All very acceptable Few problems with one door which may have been due to communication issues but Finesse did persevere until correct All the staff were very pleasant and worked well
All my windows are all Finesse supply and install. Great company experience, great quality glazing. Good review and well deserved.
I have had windows put in a holiday cottage by this company and they were excellent so I ordered £11,000 worth of larger windows for my house. I ordered on the 23/02/2021 and the date I was given for installation was 10th to 14th of May. They came and measured and then I did not hear anything so this morning I emailed to make sure everything was going to plan. I had to go out so my adult daughter answered when they phoned to say they couldn't do it until June. I consider a 10 week lead time to be more than sufficient and I know that they have been doing other installations. But what really annoys me is that no one contacted me about this 'problem' until I contacted them. Then when I tried to phone there was no reply.
Next day I phoned again and was answered straight away, the Director called me back within minutes. The date I now have for installation is the 1st of June. Not convenient but the best they could do. Blamed suppliers for the late delivery of components but could not explain why I had not been informed. He was very nice but it doesn't change the inconvenience. However I have upped the stars I gave them because of this customer service and because they have been really good in the past. I will update this after the windows have gone in.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
