Ordered a substantial amount of wine in March 2025. Never arrived, tried contacting them numerous times. I did get a reply once, they stated that I could request a refund, gave the relevant details bu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Like everyone else, placed an order (back in March), but didn't receive it. Phone response says the callback service is full and can't accept any more messages, so I suspect they've gone bust, possi... Se mere
Would give Zero. Didn't receive the wine I ordered or the refund which was refunded on 16th Dec, now 2nd Jan. Not 1 email answered, tried calling today with no answer and mailbox full message, I... Se mere
Just another customer paid for wine, which was not delivered. Spoke to James, who promised to refund the money, but months later still no refund. Suspect those who put a positive review about extra... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Buy your Wine and Spirits online and get Free UK delivery on all orders. Shop our great range of red wine, white wine, rose wine, Champagne, Prosecco, sparkling wine, single malt whisky, gin, rum, cognac, whiskey, tequila, port, sherry, wine deals, bin ends, and many more all delivered in 100% recyclable, safe packaging.
Kontaktoplysninger
50A High Street, EX9 6LJ, Budleigh salterton, Storbritannien
- 01395 444445
- hello@findlayswine.co.uk
- www.findlayswine.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still no sign of my order 9 days later
I ordered 12 bottles of wine from Findlays on 11th December with a delivery window of 13-18th December. To be clear, the 18th December was described as the “maximum delivery” date. Unfortunately, on 17th December, these bottles hadn’t even been despatched. I emailed Findlays and received an automated response stating that they’re too busy to respond to emails and I need to call. I noted that I did receive a despatch confirmation though the next day which I think was probably triggered by my email. It’s now 20th December and I still haven’t received this wine. The Christmas party that I ordered the wine for took place last night -minus the wine! Would I order again? I’m afraid not.
Item delivered on time..
Ordered a product by price comparison and was not disappointed.
The item arrived within the expected timescale and in perfect condition.Thankyou,especially as it is a Christmas resent.
Disappointed customer
I didn’t receive my order within the stated time frame even though when I tracked it, it said it was with the courier. Findlays obviously do not track there deliveries as when I emailed them ( it took two days to answer) they blamed the courier but I don’t think it had been sent at all ! After an apology I was told my order would be with me by the following Wednesday and I didn’t receive it until the Friday ( no tracking was given this time) I was also offered a free bottle to sample for all the inconvenience but have never received it! Can’t see me using this company again!
This is a little gem of a online winery…
This is a little gem of a online winery delivery service.
I have made three orders and will definitely making more purchases as they sell some really beautiful wines that aren't you cheap run of the mill ones supermarkets sell.
Great communication too
Outstanding and highly recommended
Outstanding customer service and great products. Free delivery too. Will definitely be ordering from here again.
Amazing customer service
Amazing customer service! Thank you so much for your help today 😊
The Gambles.
Can't keep track of orders
They didn't send my order, even though they said they had when I enquired. When I asked for a tracking number, about a week later, they sent it.
I was initially drawn here as the price…
I was initially drawn here as the price for my favourite wine was the lowest on the web. I then discovered it came with free delivery. After that, if you need any more reason to shop here, I had a query and so contacted them and the customer service was outstanding. Above and beyond. Highly recommended
Excellent, excellent service thank you.
Just wanted to say how impressed I have been with Finlays Wine.
I ordered a half case of wine and the delivery company (...let's call them "DedEx") managed to break one of the bottles, repackaged it and tried to pass it off.
Finlays were brilliant at sorting everything out very promptly.
Wine not bad either.
Thanks again.
Superb range of quality wines - Fantastic all round experience-
Great website with easy to understand descriptions of a vast selection of wine.
Great prices too - very competitive, but free postage makes this a fabulous site.
Order process was quick and easy with constant emails at every step - delivered bang on time in perfect condition. Will definitely use again and recommend to friends.
Excellent service so far
Excellent service so far. I ordered for the first time and they were so helpful and friendly. Highly recommend. I'm sure I'll be purchasing again no doubt.

Besvarelse fra Findlayswine
Excellent service
Competitively priced wines, excellent customer service, placed online order in the morning & received the free delivery order the next day!..will definitely be using this company again

Besvarelse fra Findlayswine
Top marks all round
Top marks all round: great experience.
I telephoned to order 2 mixed cases of wine before placing ann order online. My selection discussed and advice given on bottles more suited to my taste.
The order arrived at my door in less than 24 hours (and I live 250 miles away)!
Great value, Remarkable service, Five Stars!
Good value, quick delivery
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