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Figtek Anmeldelser 

1
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TrustScore 3 ud af 5

3,2

Produktionsservice
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Produktionsservice

Skrevet af virksomheden

Manufacturing CNC Machines

Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(1)

0 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Faulty photobooth hire for wedding

We hired a photo booth through figtek for our wedding but wish we hadn’t given the multiple issues throughout the day.

The photo booth was meant to be delivered between 11am-1pm on the day, which would have allowed us to pick up any issues earlier. Figtek did not inform us of any delays until we made contact asking where the photobooth was. The Photo Booth was eventually delivered and set up by 3.30pm. Our event had already started by then with guests having arrived from 3pm.

FigTek claim that all their photobooths are tested thoroughly prior to being delivered but I found this to be untrue. The photobooth we received was faulty - the screen kept flickering and was hard to navigate. I had to call Figtek on my own wedding day to try to sort this. I spoke to Alex, who eventually claimed that it may have been faulty due to overheating at the previous event it was picked up from. So why was a faulty Photo Booth delivered to our event? They then said they have video proof that the photobooth was working at time of set up. When asked to review it, there was no video proof of the actual screen itself being functional, just the back side of the photobooth and printer.

A technician was sent and the photobooth was eventually replaced with a new one towards the end of the event around 10pm after a few more delays (not surprisingly). Sure, some photos were taken, but given the lack of a properly functioning photobooth for most of the event, our guests could not enjoy the photobooth as much. We therefore requested for compensation.

A call back was promised on the next business day to discuss this further and my personal number was noted down. FigTek never called which I found was rude.

An email was then sent outlining the events and another request for a refund. The reply (by Sean) was quite dismissive and did not address our concerns or requests. So much for ‘priding ourselves on customer satisfaction’.

Overall extremely disappointed with their service at our wedding. I would strongly recommend not to go with FigTek for hire if you are after reliability, punctuality and quality, specially for an important event. Based on their customer service I would probably not go with any of their other products as well. Seems to be a recurring theme dismissing concerns based on other reviews here with no improvement whatsoever.

9. december 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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