Our last minute requests were met with prompt attention. We both had a great time. I wish we had rested up more for the festivities. Next time, I'd stay downtown and plan to confirm months ahead... Se mere
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Se, hvad kunderne siger
Mark is an incredible host. Not only is he warm and friendly to his guests, but extremely organized, efficient, and creative. He offers such wonderful personal service. He is there with you as you... Se mere
Everything was prifessionally handled. All staff members with whom we had contact were delightful and helpful. Liked hotel el toro, just did like the price gouging on the cost of the rooms. At le... Se mere
This trip was awesome! It was even better than our expectations! I totally recommend going with Festival Pros to Pamplona, to the Running of the Bulls! They are THE experts, consummate professionals... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Running of the Bulls, Inc. has hosted over 16,500 people at the World's Largest Fiesta™. We have 35 guides on the ground to support our guests, a smartphone app to help them navigate, Pamplona, and the largest selection of balconies, bullfight tickets, hotel rooms and tours.
Kontaktoplysninger
1395 Brickell Avenue, Suite 800, 33131, Miami, USA
- +1-305-407-2240
- info@runningofthebulls.com
- www.festivalpros.com
Absolutely the best experience
Absolutely the best experience. The trip was organized well. The food and firework display was awesome. The balcony provided for opening ceremonies and Running of the Bulls was worthy of a return visit to Spain. It was obvious that this company and it's owner and employees worked to provide an outstanding trip with great memories.
30. september 2017
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I'm sorry to give this review because …
I'm sorry to give this review because the experience itself was awesome. However, we actually pre purchased a balcony place but when we arrived we couldn't find it and even though we were 2 hours early there was no phone number and no one wanted to know us. Spoilt our experience really. nevertheless we found a spot and that saved the day.
29. september 2017
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Besvarelse fra Running of the Bulls
Thanks for sharing your story, Dawn. We were so sorry to learn about your experiences when you emailed us after you got home. Most of the issue was your email spam filters which were set too strong, and prevented you from receiving your instructions for where to go. Even our apology emails didn't reach you, I think.
Here's what happened.
1. On June 7, 2017 you booked a “generic” category balcony for the Santo Domingo section of the run.
2. On the same day, Lynnette emailed you to thank you for your booking and to let you know that we would email you as soon as you were assigned to a specific balcony.
3. On Jun 19, 2017 we sent you an email with a link to your detailed arrival instructions, including the address to which you were assigned, on San Saturnino street (with a view of Santo Domingo Street).
From the sound of it, you didn’t see or didn’t receive the June 19th email, which would have been critical to finding the balcony. The other thing we learned is that our booking software added an address to your receipt, based on the location of the map pin in the shop. That’s how you got the wrong address, which wasn’t one of our balconies at all, just a representation of the section you were in.
Due to the software error, we refunded your entire booking, and feel really bad you missed the opportunity to see the bull run from that balcony.
We depend heavily on email communication, so spam filters can really inhibit communication. We try to make up for that with our phone, chat and SMS support before, during and after the fiesta. We also have our team on the ground in Pamplona to support you. We're so sorry that, despite our best efforts, it didn't work out for you to make it to the balcony.
Absolutely fantastic
Absolutely fantastic. I watched the bulls the first day from the balcon (superb location) then got enough tips from my Festival Pros guide that I ran the next day
29. september 2017
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Mark was with us every step of the way …
Mark was with us every step of the way in planning for this event.
He answered every email & phone call personally.
I highly recommend Running of the Bulls.
29. september 2017
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An amazing experience
An amazing experience. Loved every minute of it. The Balcony was really nice and they treated us amazingly. Highly recommended.
29. september 2017
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If you are even thinking of Pamplona Call Festival Pros!
If you and your friends are thinking of going to Pamplona to do the Running of the Bulls, then do yourself a favor and call Festival Pros.
My friend and I were talking about going so I googled what it would take to go to Pamplona. I found Mark and his amazing team. We started planning our trip in January (YOU NEED TO BOOK EARLY AS THINGS FILL UP QUICKLY). Mark called me personally and worked with me until I ordered the packaged that I felt was best. As the time got closer to July, Mark had Go to Meeting Webinars that talked about what San Fermin Festival was all about. Mark spent great time explaining the DO's and DON'T and that came in handy. I do not want to be too wordy... all his webinars got us hyped for going. But when you are in the middle of all the craziness of San Fermin you will be glad you used Festival Pros!
If my review did not convince you then you the extra packages that Festival Pros has to offer is LEGIT!
We did the one where we were the matador, we were in the ring with a baby bull. I had just ran with the bull that morning so I took part in a little to much wine and sangria that they were offering at the ranch. Needless to say when I got in the ring with the baby bull, my kneecap felt the brunt of that bulls head!
AGAIN IF YOU ARE THINKING ABOUT GOING: CALL MARK AND HIS TEAM AT FESTIVAL PROS.
All the great/crazy photos we took were thanks for the locations Mark and his team were able to put us.
29. september 2017
Uopfordret anmeldelse
excellent service-perfect balcony …
excellent service-perfect balcony location
29. september 2017
Uopfordret anmeldelse
They did a great job with everything
29. september 2017
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Tickets are not cheap
Tickets are not cheap, but the experience was worth it! As they noted, not all balconies come with food and ours did not. It would be nice to have a little coffee and pastries while waiting, especially since we have to get there quite early, but it's quite inexpensive to buy on the cafes down the street after the run anyways. The representative who helped us out was very knowledgeable and friendly, he really helped us enjoy the experience!
29. september 2017
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I felt we were treated like VIP …
I felt we were treated like VIP accomdations fantastic location great
29. september 2017
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It was a great experience
It was a great experience. The only downfall was we were told there were Tapas and we didn't get any of those
29. september 2017
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From the booking process to the end of …
From the booking process to the end of our trip, Mark and his team took care of every detail and were always available and responsive to questions. The hotel, dining reservations, and balcony "watch spot" were perfect! We found his staff in Pamplona extremely knowledgeable and helpful. I can't imagine attending the festival any other way and would highly recommend Festival Pros!
29. september 2017
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Great experience
We had a great experience with Running of the bulls inc. They got us a great balcony to view the opening ceremonies and the running of the bulls. The people that we met at the balconies (can't remember their names) were awesome and fun. I highly recommend them if you are planning a trip to Running of the bulls.
29. september 2017
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Festival Pros far exceeded my wife and …
Festival Pros far exceeded my wife and I's expectations. From the moment our plane touched down in Pamplona until we were dropped off at the airport for departure Festival Pros took care of every arrangement they said they would. It truly was a effortless trip on our part. The memories we intended to make were realized. We will be talking about the trip for the rest of our lives. I know it wouldn't have been possible without Festival Pros expertise.
29. september 2017
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I had the Most Fun EVER!!
I had the Most Fun EVER!!! Thank you Festival Pros!!
29. september 2017
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Mark and his group enabled Doug and I …
Mark and his group enabled Doug and I to travel without worry. The team assisted before and during our travels. We will be returning to see the Running of the Bulls again!
Lynn Rankin, 2017
29. september 2017
Uopfordret anmeldelse
Everything was perfect!
29. september 2017
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What a great experience
What a great experience!
Mark and his staff take care of everything, all your have to do is run!
29. september 2017
Uopfordret anmeldelse
We had an amazing experience
We had an amazing experience! The staff was helpful and the apartment was easy to find. We'd definitely do it all again!
29. september 2017
Uopfordret anmeldelse
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