DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Se mere
Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Se mere
Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon
Kontaktoplysninger
Storbritannien
- www.femnilondon.co.uk
1,1
Dårlig
209 anmeldelser
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So pretty and good quality
In love with my new bag. It’s amazing quality, really sturdy but with so much detail. Definitely one of my favourite bags! I love that the strap can be doubled up so you can wear the bag 2 ways - a longer cross body or as a cute little shoulder bag. My delivery was delayed slightly due to Covid but that’s expected! Can’t wait to order my next bag from Femni London 😊
12. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Ella,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.
Kind Regards,
Chris
Femni London
Love the bag!!!
Great quality and amazing designs!
Delivery was significantly delayed due to Covid-19 but it was worth the wait and they have now changed couriers to ensure delivery is 1-2 weeks!
8. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Jaspreet Sohal,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience. Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.
Kind Regards,
Chris
Femni London
Amazing, amazing, amazing!
I have ordered from FemniLondon several times and every time I have experienced nothing less than excellent service. My delivery always arrives within the expected time, beautifully packaged, and the products are incredibly good-quality and designs that cannot be competed with. Would highly recommend!
7. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Ariana,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.
Have a great day!
Chris
Femni London
Great bag and great company
Great bag and great company, I love my bag so much!
7. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Elaine,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.
Have a great day!
Chris
Femni London
is there a star below 1?!!!!
If there was a star below 1 I would click it without hesitation.
Purchased the bag as a gift at the beginning of March, it is now June 7!! Emailed the support service who abuse the COVID excuse to the max!! The estimated date provided keeps moving back in 2-week intervals and it is absolutely unacceptable. don't highlight on your website it will be 4-6 weeks for international shipping when it's well over 3 months and no follow up emails or updates. I ordered the bag thinking it was from London, however, I have discovered it is not!! Why did I even bother? I have been told time and time again it is on the way and they will be checking with their warehouse, yet I never receive the follow up of these actions they promise.
3 months of waiting, not worth the money or the time. I have no idea where my parcel is despite what the horrible tracking pages tell me or the so-called support team.
never experienced this with purchasing online before. I have purchased many parcels from overseas and within Australia during this pandemic and they have arrived between 3-15 days prior from clicking "purchase order". so why are they arriving no matter the pandemic and femni is not? I even paid for express shipping!! come up with a legitimate reason.
thank you in advanced for another copy and paste the message from the support team. just want to hear some good news for once. doubt it though
7. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Jas,
I'm very sorry that you have not received your order yet.
Usually, it would only take 2-3 weeks for the delivery of your order in normal circumstances and sometimes it arrives even earlier.
Please email our support team and we'll make sure to get this sorted for you, we’ll do everything we can to address the matter and to make sure your parcel is either delivered to you or you are refunded if your parcel has been lost.
But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.
Thank you,
Femni London
Vegan Alligator Bag (Onyx)
I love this luxurious bag! It has amazing quality and the fact that it’s vegan is even better! I have only had my bag for a day and I have gotten so many compliments on it already! I can’t wait to shop with Femni again!
6. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Jenise,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.
Have a great day!
Chris
Femni London
amazing design and quality
I received my bag for my birthday yesterday and absolutely loved it! Such good quality and the design is amazing 😍 comes with attachable strap aswell so you can wear it how you like. Will be ordering again in the future 💞
6. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Beka,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience and also Happy Birthday!
Have a great day!
Chris
Femni London
If I could I would give 0 stars
If I could I would give 0 stars. I ordered the bag thinking that I will receive an ethical and sustainable product, only to days later realise that the same bag is sold for 12£ and FEMNI just marks up for profit. Wanted to cancel my order but what a surprise I got no reply!!! I am absolutely fuming, the bag is really poor quality, has an awful smell, came straight from China ( ethical products huh?) and I don't want to even mention that the strap doesn't even match the structure of the bag. I highly recommend everyone to go on their website and warn their future customers. AVOID AT ALL COST!!!
5. juni 2020
Uopfordret anmeldelse
RIP OFF
Wouldn’t even give one star. Received my order weeks later and the quality is shocking. Marks on bag and the leather is coming away, what a waste of £45. Love how on the website says designed in london but there actually made in china, if i knew that before I definitely would not of ordered. Emailed customer services with evidence of the faults and have been told that i have to pay postage to send back to them and they will decide if i’m allowed a refund or not. What a joke or a company and a complete scam. Would not advise buying anything off this website. I’m sure everyone will eventually see how poor quality and service your company is. So disappointed in customer service team, don’t seem happy to help customers. Poor poor company
4. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi,
I'm very sorry that you feel this way. As mentioned in the email you can return your item back to us for an exchange or refund if the item is defective. Also as mentioned in our email, the postage cost will be refunded if your item is deemed defective by our team.
But please know that every feedback matters to us. We aim to ensure every customer receives the best possible service. We’d love to make this up to you.
Please email our support team and we'll make sure to get this sorted for you, we’ll do everything we can to address the matter.
Thank you,
Femni London
Don’t be fooled by the “bad” comments/views
Don’t be fooled by the “bad” comments/views!!
My bag arrived today and I’m IN LOVE...so good quality and well made!
I ordered mine during “lockdown” in the UK 🇬🇧 and I knew I’d have to wait for it to arrived...well the wait was totally worth it. So happy with it, communication with Chris was fab too.
Definitely recommend to friends and others, will be purchasing again shorty from Femni London that’s for sure x
4. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Em,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.
Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.
Thanks again,
Chris
Femni London
It was worth the wait and money.
I received my order today. The two bags that I ordered are Vegan Alligator Crossbody (Onyx) and Vegan Dorchester Shoulder (Mini-White). They are great accessories and cant wait to wear them. Yes, the delivery took longer but I believe that its all because on the Covid-19 pandemic, however the company was quick to respond to my emails(within the day) also the quality of the products is very nice. I recommend the website.
3. juni 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Denitsa,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.
Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.
Chris
Femni London
Recieved my bag a month ago and love…
Recieved my bag a month ago and love it! The quality is amazing. And the stitching & finishing or the bag is well done, definitely a handbag that will last a long time :) The only problem i had with it was the delivery took just under 2 months but that was understandable due to the pandemic. Unfortunate that I haven't been able to wear it out yet, but will be wearing it everywhere when lockdown is finally over!
30. maj 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Amz x,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.
Yes, unfortunately, Covid-19 has impacted our shipping times quite dramatically due to the suspension of flights and regulations set by the local government. This situation has now been resolved by changing the shipping courier to allow a faster and reliable service during this time.
I'm hopeful that the lockdown measures will start to ease soon.
Have a great day!
Chris
Femni London
I bought this for my girlfriend and she…
I bought this for my girlfriend and she loves it! She speaks very highly of the products and she can't wait to wear it once lockdown passes on nights out and events. Thank you and i'll definitely be buying in the near future for other friends and family members.
28. maj 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hey Michael,
Thank you so much for your kind words. We are so happy that your girlfriend likes her bag. Thank you so much for taking the time to review us and to share your experience.
Chris
Femni London
Amazing quality bags
Amazing quality bags and also affordable. They also have really good customer service. I will definitely be purchasing more bags for them.
25. maj 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hey Pelin,
Thank you so much for your kind words. We are so happy that you like your bag. Thank you so much for taking the time to review us and to share your experience.
Chris
Femni London
Received my bag and I love it
Received my bag and I love it. The only downside is that it’s not securely packaged.
22. maj 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hey Damielle,
Thank you so much for your kind words. We are so happy that you like your bag, and I'm sorry that your item was not securely packaged, I will get this noted down and passed onto our team. Thank you so much for taking the time to review us and to share your experience.
Chris
Femni London
fraud
So many people Hv ordered and not got their bags
These are cheap Chinese bags
Company is not registered with company house
Wouldn’t provide company reg number, vat number or any details I asked for
Only hv a P.O. Box type address in the UK
Fraudulent
Do not use
18. maj 2020
Uopfordret anmeldelse
Dorchester Bag
Im was going to give 4 star because I ordered 2 bags but only received one the other day but I changed my mind. Other than that everything is great. The bag is beautiful how I wish I can post a photo or video of the bag I bought. Also chris was very helpful on checking the status of my order. I placed my order in march 23, so I was kind of worried about since its been taking a while to arrive so I contacted chris and he's very apologetic and helpful. I also told him that I wanted a refund for the bag that did not arrive. I gave him the transaction ID and invoice ID as well as the price and he refunded me right away the next day.
Just to clarify no one pays me to give a honest review here. Kudos to chris@femnilondon I really appreciate your quick respond to my issue. So buyer please if you have an issue to your orders message chris he can help you.
Im buying the alligator crossbody bag (reptile) next..
Thank you again for my beautiful bag and excellent customer service.
Rangel
17. maj 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hey Rangel,
Thank you so much for your kind words. We are so happy that you like your bag, and I'm sorry that your second bag didn't arrive, however, this was refunded the next day to you. Thank you so much for taking the time to review us and to share your experience.
Chris
Femni London
SCAM- DO NOT PURCHASE- DO NOTTTT BUY!!!!!!!!!!!!!
SCAM! You’ll order the item and it will never come! It’s been almost 2 months! How do people sit at their dinner table with food bought with cheated money! Disgusting. And they are based in China not LONDON. DO NOT ORDER DO NOT BUY. I reckon ALL the ‘ happy customers’ are FAKE ACCOUNTS! They delete all the bad comments off their Instagram so DONT FALL FOR IT! If Femni London reply to my comment ‘ we are sorry to hear this’ then I have no interest in their fake response!!!! They have reported my review on Trustpilot in any attempt to prevent being exposed, but exposing scams and good or bad companies is what this site is all about, isn’t it? And this review will save poor naive people! Nice try scam artists!
15. maj 2020
Uopfordret anmeldelse
Seriously one of my fav places to get…
Seriously one of my fav places to get my bags! Love that they are vegan leather 🖤 come in an amazing condition and last a long time!
12. maj 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Morgan,
We are so happy that you like your bag, thank you for taking the time to review us! Have a great day and stay safe during this time.
Femni London
I got the Gucci lookalike snakeskin…
I got the Gucci lookalike snakeskin bag. It feels very sturdy and sleek. I joined trustpilot just to leave a review for this brand! Recommend, I want all the bags in their collection ❤️
12. maj 2020
Uopfordret anmeldelse
Besvarelse fra Femnilondon
Hi Lyssa,
Thank you so much for you great review and support, that's so kind of you just to join to write a review. I'm so glad you like your bag!
Thanks Chris
Femni London
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