Fashion Szn Anmeldelser 

Ordered an angel sleeve dress in a 16...waited for the parcel to arrive to recieve a size 20 kaftan.
Even the order slip inside of parcel says kaftan. Went online and it shows I ordered the angel sleeve dress , but on the returns says I ordered the kaftan which I did not. I am now expected to pay a charge to send the kaftan back. Went online and the dress I ordered is.now out of stock so I am seeing this as it's out of stock instead of letting the customer know we will just send a kaftan in a size 20. I paid £45 for the dress and I get sent a kaftan instead.

GREAT SERVICE

Have contacted them regarding a return and heard nothing.

Helped me get a return back to you , so I can order again

Lovely garment but unfortunately not for me . Have been sent return label and hope return goes easily

Easy to order and swift delivery- quality of the clothes were lovely too.

Second dress that I have bought and it is stunning.The dress fits perfectly and the pattern is lovely

Ordered 3 dresses which turned up quickly. Wanted to return all three for which the process was also straightforward however 2.5 weeks in still waiting for refund. Had e mail confirmation to advise my goods had been received and I would receive a refund in 14 days. Duly waited my 14 days only to receive nothing. Chased them only to be advised that my refund was only processed on the day I chased. This was then followed by another e mail saying I would need to wait up to 10 days to receive it.!!! Quick enough yo take your money but slow at returning it. I am not convinced that had i not chased i would have received it at all. Also can't work out how they calculated the refund value! I would not use again. Now to top it off they have messaged me to take down the review and offered me some money off and to reimburse shipping fees. Not great!!

Purchased from Fashion SZN through Boohoo. Fashion SZN confirmed they have received the package however refuse to provide a refund so now I am out the cost of the dress and have no good. Absolutely terrible company and would avoid at all costs.

In response to FashionSZN the only way to return an item purchased via boohoo is to contact you directly and request a QR code for a return you don't automatically provide this to try and make returning as difficult as possible. Your website shows the return was received and no refund was processed.

Despite emailing the address given a refund has still not been processed in over 19 working days and counting.

Love love love these dresses , light, no crease fab gorgeous design that covers your bottom and belly in a way it magically hides them. So many compliments from everyone and washes well! Love it mesh dresses best design ever! I have the rose one and leopard print

Lovely dress but came in the wrong size

Beautiful dress to big so had to return very easy to return nice staff very helpful xx

Very quick delivery. The size of the dress was very accurate. Will buy from you again.

3 off the items were badly made , there was puckering on the front edge of a blouse ,and on 2 cardigans . The remaining items were ok ,a skit and a top were fine

Returned a dress on the 28th January, no refund yet ?? Obviously influencers don’t have to return and so aren’t aware of the delays in refunds ?

What I like about this company is you do nice clothes for curve short ladies like me Xx

Beautiful Rose dress looks so flattering on and very comfortable bought it for a cruise it looks way more expensive than what it actually cost
I'm 5,5 size 16 and apple shaped

Ordered several dresses have tried to return but the website keeps saying error code when I submit the refund and won't let me have a refund label

I returned the dresses I ordered as they did not fit well, they were received back at Fashion-SZN on 20th January. It is now 5th February and I still haven't received a refund. Sent two messages so far their response is it takes upto 14 days to refund. Nothing back so far. How is it most other retailers can refund quickly. Never ordering again.