Farrar & Tanner Anmeldelser 

1.399
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Spacious shop with unique products of excellent quality arranged very attractively. The Staff were very pleasant, welcoming , and helpful. Lovely experience. Will definitely shop here again either i... Se mere

Bedømt til 5 ud af 5 stjerner

Speedy delivery the condition of the packaging was spot on, the gift packaging was lux and the card was of fantastic quality the product in itself was of exceptional crafting and quality the embossing... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a leather laptop bag from Farrar & Tanner. The whole experience was of the highest standard. The laptop bag was excellent quality, ordering was easy and straightforward and payment simple. D... Se mere

Bedømt til 5 ud af 5 stjerner

First class service. Informed at every point, and packaged beautifully well in compostable packaging. I love my little orchid mister, and know it will actually last, and pleased to know I am buying fr... Se mere

Virksomhedsoplysninger

  1. Gavebutik

Skrevet af virksomheden

Luxury personalised products and gifts with lasting heritage and style. The finest range of products sourced from skilled craftsman.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 36 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(1.399)

197 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Gift wrapped beautifully

We ordered glasses for our parents wedding anniversary and paid for the gift wrap service which was excellent - they were packaged so beautifully with our message handwritten on a gift tag which was a lovely touch. A quality product with quality service.

29. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

So far-Not so good! Item arrived damaged and I’m still…

Item arrived damaged and I’m still awaiting a response email from my phone and email contact to your customer service to return & replace it!

Go a reply to this review from the company saying through my email and junk and it does not appear to they have emailed me but I am yet to find it! Checked be there. I have also followed up an email to confirm my review is genuine. I just want the item replaced but it seems to be becoming an admin task. First time I have ordered from this company and probably the last. Don't need the unnecessary hassle.

They offered me 40% off of a BROKEN item. Not even half price for if you particularly want a broken item.

Their niche in the market means you can’t get the personalised items just anywhere. So basically, I’m left without the item I chose particularly for its individual usefulness to me but because I can’t seem to find it anywhere else and the service was crap

1. april 2026
Uopfordret anmeldelse
Farrar & Tanner-logo

Besvarelse fra Farrar & Tanner

Good Morning,

Thank you for your review. I'm sorry to hear this. I have emailed you requesting more information so I can investigate this. The email will come from TrustPilot. I cannot email you directly as I do not have your name or contact information. If the email hasn't reached you, please can you email me directly. My email address is Jamie@outdoor365.co.uk

Update-
We’re sorry to hear you feel this way, however we would like to clarify the situation. We responded to your original enquiry on 29th April and followed up again, but did not receive a response at that time. We also advised checking your junk/spam folder, as our emails can occasionally be filtered there.
Our team has been actively trying to resolve this for you and has offered all available solutions. As the item is currently out of stock, a replacement is unfortunately not possible. However, we provided two alternatives: a partial refund if you wished to keep the item, or a full refund upon return.
Following your decision, we have now arranged a free return for you so that a full refund can be issued.
We can see that our team has responded promptly and provided all possible options to resolve this matter, and we will refund you as soon as the item is returned.

Kind Regards
Farrar and Tanner

Bedømt til 5 ud af 5 stjerner

Excellent customer service

After a bad start having an item delivered with with a broken zip pull and the broken bits put inside the zipped area. I then drove to their actual store in Cheltenham to see what they could do about it as it was an anniversary gift and I needed a resolution as soon as humanly possible. After a sincere apology I was asked if a replacement would be acceptable, which I agreed to. What I wasn’t expecting was the replacement and personalisation would be done while I waited. Now that is what I call excellent customer service also a refund for gift packaging and post. Thank you so much for sorting everything out there and then. Will definitely be buying more of your items soon.

11. april 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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