Fansedge Anmeldelser 

478
TrustScore 1.5 ud af 5

1,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

So sorry I didn’t read reviews first!! It takes weeks to get your package. Why would it take weeks - is it coming by the Pony Express??? Now it all has to be returned for taking weeks to get here! Ve... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Heads up. This is a sister company to Fanatics. Same issues with both. Ordered an item, promised a delivery date, then the 'order delayed' emails started coming. 8 weeks later, still no product and n... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After reading all of the negative reviews and finding what seemed to be a "too good to be true" deal, I was hugely skeptical about fansedge.com. But, I'm glad I took a chance and made the purchase. I... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Extremely low grade quality clothing. I spent $200 for 3 items thinking they were genuine NBA official merchandise. What I received was cheap quality crap, weird fit and just generally very po... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Køretøjer og transport

Oplysningerne kommer fra forskellige eksterne kilder

Find the Largest Selection of Licensed Sports Apparel and Fan Gear Merchandise including NFL Shop, NFL Apparel, MLB Shop, MLB Apparel, NBA Store Jerseys, NHL Apparel, NCAA Merchandise along with a huge selection of NHL, MLB, NBA, and Player NFL Jerseys. FansEdge carries NFL Apparel, MLB Jerseys, NBA Jerseys, NCAA Sweatshirts, and NHL Jerseys. Visit our online store to shop for all your fan gear sports merchandise and sports apparel needs.


Kontaktoplysninger

1,7

Dårlig

TrustScore 1.5 ud af 5

478 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 44 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,7

Alle anmeldelser

(478)

11 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I called to cancel an order

I called to cancel an order that now says arriving in a month and the person who answered made up some computer voice first and told me no and then said I can help and didn’t know what to ask for and then when I gave an order number he “couldn’t find it”. Not sure who this guy is but I hung up and will report to BBB. If I don’t get my $8 back whatever but y’all really need to train your reps

3. november 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Amy. We apologize for any inconvenience regarding your order. Please email us at customerfirst@fansedge.com to provide your order number and a brief account of why you are contacting us and we will be happy to assist you further. Sincerely, Karmen

Bedømt til 1 ud af 5 stjerner

I will never buy from them again

I will never buy from them again. I order my hat on 10/23/21 and it was supposed to be here today 10/29/21 and now my package got delayed for no reason whatsoever. It not the first time this happen, it happen before. Fansedge and fanatics are the worst sport website to buy from. If you wanna buy something, I suggest you go elsewhere.

30. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

We are sorry that your grisly experience didn’t quite match your expectations Aaron. We would love to know why, so that we can deliver a better experience next time. Additionally, we want to resolve this issue for you if there is anything we can do. You may reach us anytime at customerfirst@fanatics.com. Again, thank you for your feedback!

Bedømt til 5 ud af 5 stjerner

Tyler was very courteous and helpful

29. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Lana. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen

Bedømt til 5 ud af 5 stjerner

Pleasantly Surprised

After reading all of the negative reviews and finding what seemed to be a "too good to be true" deal, I was hugely skeptical about fansedge.com. But, I'm glad I took a chance and made the purchase. I got 11 authentic youth Nike Brazil jerseys on clearance for 75% off for my daughter's soccer team which arrived as described and on time. Items were ordered on Tuesday and arrived before noon on Thursday with expedited shipping.

14. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen

Bedømt til 5 ud af 5 stjerner

Small hicup, but Tyler saved the day!

In my experience, I've had great luck with Fansedge. I've received what I ordered and the only exchanges were because of fit. Recently I ordered 2 autographed items, one wasn't exactly what I was expecting. I was relayed to Tyler who got on the issue and made everything work out perfectly. A new item was sent even before my item was returned. So waiting was minimal. The new item was everything I hoped for. Such a beautiful set of signatures on a game ball. Displays beautiful and my son loved it. Even though there was a small bump, and that bump really wasn't on Fansedge because they don't control the signatures, the replacement was stunningly perfect. Thanks Tyler and Fansedge, I've always been satisfied with your merchandise and customer service.

27. september 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Don. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen

Bedømt til 2 ud af 5 stjerner

really disappointed in this company

i have bought from them for years with no problems but this time was really bad. i placed an order and received a shipping notification. then i found out the order hadn't shipped and nobody at fansedge seemed to know what was going on. they wanted to send out a replacement but that would take even longer. i asked to cancel the order and they refused. fortunately the item was actually coming from another company and i was able to reach out to them and get something done. won't be going back to fansedge anytime soon

16. september 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Rusty. We apologize for any inconvenience regarding your order. Please email us at customerfirst@fansedge.com to provide your order number and a brief account of why you are contacting us and we will be happy to assist you further. Sincerely, Karmen

Bedømt til 5 ud af 5 stjerner

After a couple hiccups with the return…

After a couple hiccups with the return and exchange of an autograph item, I received the quality of item I was looking for when I made the purchase. Tyler, the rep who I worked with, was extremely helpful during the process and very patient. I appreciate his professionalism through the process. That's the reason for the 5 stars was due to Tyler's professionalism.

3. august 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Greetings Angelique. We are glad to have you as our customer. Thank you for sharing your kind words with us regarding Tyler's service. It means a lot to him and our entire team! We always look forward to improving our service over time and can learn something from the example Tyler sets for us all! I look forward to business with you again! Best Wishes, Deannaa.

Bedømt til 1 ud af 5 stjerner

If I could give zero stars I would

If I could give zero stars I would. I order three hats a month ago and only one has been delivered. It's obviously lost somewhere. When you contact them they ask you to put the order number in. When you do they tell you that it hasn't been delivered. Really? I hadn't noticed. I then call the customer service line which told me the same thing. There is no way to just email them or talk to someone that I can find. So I'm out $70 bucks. I'll never order from them again

14. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Oh no! I am truly sorry William. Please let me look into this further. Please send me a message at customerfirst@fanatics.com so we can get this corrected. Thank you, Maribell

Bedømt til 5 ud af 5 stjerner

Katlin was very in solving my problem

12. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Stan. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen

Bedømt til 1 ud af 5 stjerner

Bait and switch tactics

Fansedge is one of the shadiest companies you can deal with! They advertise one price but as soon as you go to the website the price jumps significantly. Mathew supervisor refused to assist and lied through the entire conversation. Reporting to AG

20. juni 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Linda - I am sorry to hear that there was a price difference between an advertisement on what we had listed on our website. I would be more than happy to honor that advertised price if you'd like. Just email me your name, email, or phone number to customerfirst@fanatics.com I'd be glad to help. - Jimmy

Bedømt til 1 ud af 5 stjerner

I order my first package last May 12

I order my first package last May 12, 2021. And till now my package is still not coming. The promised delivery date should be May 26, 2021. Im still waiting about my order. And my 2nd order dated last May 20, 2021, should be delivered June 7, 2021. But still not coming also. Your company is nice. But the problem is your partner courier. The always lost you parcel. And still you are continuing send your parcel to them. A talk to one of your staff. Your are partner also with Fedex. So why your not sending your parcel using fedex to make it past. Shipping fee is not a big deal. As long as you send the item on time.

14. juni 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Chaddeng - I am really sorry that you have not received any of your gear yet. I'd love to look into this for you and see what is going on. Do you mind emailing me your order number or email and phone to customerfirst@fanatics.com? With that, I can pull up your order and see what happened. Looking forward to hearing from you - Jimmy

Bedømt til 5 ud af 5 stjerner

Doreen is THE BEST!

To say Doreen was helpful would be an understatement! The responses were quick and my issue was fixed above and beyond requirements. She is definitely the reason I will be shopping at FansEdge again! Thank you Doreen!

24. maj 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

CAN'T ACCESS THE WEBSITE

I have placed some orders and now want to track the shipping and now when I try this.....it says ACESS DENIED TO THIS WEBSITE!!!!!! I have tried everything in the book to be able to do this and nothing works!!! VERY PISSED OFF!!!

23. maj 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Devin - I am sorry to hear that you are getting an error when trying to access our website. I was able to find your order and I've sent both the confirmation and shipping emails to the email we have on file. If you need any additional assistance, feel free to reach me at customerfirst@fansedge.com. - Jimmy

Bedømt til 5 ud af 5 stjerner

Quick and Great Customer Service

I had ordered a limited edition autographed framed picture as a birthday present for my husband. I spent more money than I had planned to but it was of my husband's favorite team The Vegas Golden Knights. When the picture came the frame was chipped and dented I contacted customer support right away. My "Fans Advocate" as they are listed was Tyler. He was amazing. He sent me a return label right away so I could send it back to be repaired. They repaired it in 1 week and it is on its way back to us. What I thought was going to be a let down was actually not too painful. Thank you Tyler and fansedge.

21. maj 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Good Afternoon, Michelle. Thank you for taking the time to let us know about your experience. We truly appreciate your feedback. Thank you, Maribell

Bedømt til 5 ud af 5 stjerner

After reading all this negative reviews…

After reading all this negative reviews I wasn’t sure to order but then I ordered from Germany and Instantly received my order confirmation and tracking number! I knew at all times were my items were and when they gonna be delivered. The delivery process was quick and efficient! The caps I ordered were exactly as described, very good quality and in perfect condition! I am very happy and would definitely order again! This site is highly professional and reliable with deliveries! I don’t understand the negative reviews... just perfect thank you 🙏🏻 love my new caps !!!!

18. maj 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Stefan. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen

Bedømt til 1 ud af 5 stjerner

Extremely low grade quality

Extremely low grade quality clothing. I spent $200 for 3 items thinking they were genuine NBA official merchandise.

What I received was cheap quality crap, weird fit and just generally very poor quality.

I’ve had better quality buying fake branded clothing in thailand or bali

Will never use again. Very expensive was as expensive as buying from a retail sports store of which I thought fans edge was

11. maj 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Good morning, J. I am truly sorry the items received were not to your satisfaction. I would like to make this right. Please send me an email at customerfirst@fansedge.com with the order details. Thank you, Maribell

Bedømt til 1 ud af 5 stjerner

Garbage company

Garbage company, received the wrong shirt first and then never received the correct one even though I received an email saying it was delivered. Company said they would not send another out. Don’t use them!!

6. maj 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Winston. We apologize for any inconvenience regarding your order. Please email us at customerfirst@fansedge.com to provide your order number and a brief account of why you are contacting us so that we may assist you further. Sincerely. Karmen

Bedømt til 5 ud af 5 stjerner

Doreen provided fast and excellent…

Doreen provided fast and excellent customer service!

29. april 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Tony. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen

Bedømt til 1 ud af 5 stjerner

DISGRACE OF A COMPANY

DISGRACE OF A COMPANY. ITS JUST FANATICS HIDING BEHIND ONE OF THEIR 100 NAMES, SINCE EVERYONE KNOWS WHAT A JOKE THEY ARE. THE CHEAPEST QUALITY MERCHANDISE IN THE INDUSTRY MADE IN CHINESE LABOR SHOPS.
TRUE FILTH

18. april 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello. We are sincerely sorry for your experience and any inconvenience caused by it. Please email us at your earliest convenience with your order number at customerfirst@fansedge.com so we can resolve this matter for you. We look forward to your email. Positively, Amethyst.

Bedømt til 1 ud af 5 stjerner

This website is horrible

This website is horrible. I ordered team apparel for a game I was attending over a week in advance. I even paid for the fast “1-day” delivery. I check my order and it was randomly canceled. I got no notification or email. Joke

15. april 2021
Uopfordret anmeldelse
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Besvarelse fra Fansedge

Hello Drew. We apologize for the inconvenience regarding your order. Please email us at customerfirst@fansedge.com and we will be happy to assist you further. Please include your order number as well as a brief account of why you are reaching out to us. Sincerely, Karmen

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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