Hadn't used Fancy Dress Ball before but they had just what I wanted. had a difficulty completing online payment but called and the customer assistant was extremely helpful and the sale was complet... Se mere
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Excellent helpful service checking sizes for both of us, husband 6ft 1" and wife considerably smaller, great outfits that really took the party by storm especially as it was so hot the hosts decided... Se mere
Our Pirate outfits went down a storm! WE were the best dressed and most imaginative participants. The host of the party appreciated our effort. We could not have done it without the fabulous costumes... Se mere
Lucky enough to live close by so can pick outfits up. Staff are fantastic and have gone out of their way time after time to help with orders and changes in orders. Brilliant outfits too, great quality... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Fancy Dress Ball is one of the largest online suppliers of Fancy Dress & Halloween Costumes. We offer an extensive range of Adult & Childrens outfits catering to all sizes and budgets. Backed with a no quibbles money back guarantee and next day delivery throughout the UK
Kontaktoplysninger
Fancy Dress Ball, Raglan Street, HX1 5QZ, Halifax, West Yorkshire, Storbritannien
- 01422 256318
- trustpilot@fancydressball.co.uk
- www.fancydressball.co.uk
4,9
Fremragende
14 t anmeldelser
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Fantastic experience from Fancy Dress…
Fantastic experience from Fancy Dress Ball. Their customer service is super helpful, prompt & they go above & beyond to assist. Will definitely be ordering with them again & would highly recommend! Thank you!!
2. december 2019
Uopfordret anmeldelse
Lots to choose from and good quality
Really enjoyed getting all the fancy dress stuff for the kids party. They had everything we needed. A big range of outfits that you just cannot buy in town. The quality of materials used is good. Not the cheap stuff you can buy for peanuts online.
The price was also not bad. The only problem is that kids will fight over the different costumes. Oh well.
If we do another fancy dress party then this is where I will be spending my money.
21. september 2019
Uopfordret anmeldelse
Simply superb
Simply superb! Speedy, excellent quality and very competitively priced. I would use again and will recommend to my friends
12. september 2019
Uopfordret anmeldelse
My parcel was dispatched very quickly…
My parcel was dispatched very quickly and I was sent the tracking number. Very efficient!
The two outfits were exactly as described, were really great and appear to be well made - The sizing was accurate.
Very good value for money!
3. marts 2019
Uopfordret anmeldelse
Excellent costumes for the money
Excellent costumes for the money and pretty accurate sizes too. They were quickly delivered with no hassle. I would definitely use them again.
13. februar 2019
Uopfordret anmeldelse
Do not use this company
Do not use this company. Completely inefficient and a rip off. Ordered an outfit Dec 12 for a Christmas performance on Friday 14th. Paid over £10 for NEXT DAY delivery. Waited in all afternoon 13th Dec, tracked package, never arrived, no explanation. Rebooked delivery for 14th, again waited all afternoon, no delivery. Have just been notified it will now be delivered on MONDAY 17th!!!! 3 days after the event!!! Why do Fancy Dress Ball ask you to tick a box for the date of your event? Why would I need a costume after the event? Extremely disappointing, so be warned. I'm expecting a swift refund of all monies paid otherwise will be taking it further. Shockingly bad service.
14. december 2018
Uopfordret anmeldelse
Besvarelse fra Fancy Dress Ball
Dear Nicky
Thank you very much for taking the time to leave feedback regarding your order
I am sorry to learn that your parcel did not arrive in time for your event
We dispatched your order on time via the Next Day delivery service in good faith that DPD would deliver your parcel to you the following day. After speaking with DPD they have advised that they unfortunately encountered delays on the day your order should have been delivered. They then reattempted delivery the following day but the driver could not locate your property. Please accept my sincere apologies for this. We do understand the importance of a timely delivery and it is always frustrating when our couriers let us down in turn letting you down on. Please be assured that we have taken this up with DPD as it is wholly unacceptable
I have requested that DPD return the parcel to ourselves and a full refund inclusive of your delivery charge has been processed.
I apologise again on behalf of DPD for the inconvenience caused and I hope you can appreciate that this issue was out of our control.
We do hope to welcome you back to Fancy Dress Ball in the future
Kindest Regards
Natalie
Fabulous outfit and fabulous service.
Hi had to buy a fancy dress outfit at the last minute. I rang fancy dress ball and spoke to a really nice young lady called Jodie. She was excellent and I was able to collect my outfit that afternoon. She was really good at recommending sizes too.
The outfit a dancing queen outfit was really good value for money and got lots of complements on my night out. Would highly recommend Fancy Dress ball and will definitely use them again.
25. november 2018
Uopfordret anmeldelse
Left costume ideas for halloween very…
Left costume ideas for halloween very last minute and ordered Tuesday afternoon, arrived Thursday morning thanks to the help of the ladies at Customer Services. Would happily use this company again.
1. november 2018
Uopfordret anmeldelse
Our Pirate outfits went down a storm
Our Pirate outfits went down a storm! WE were the best dressed and most imaginative participants. The host of the party appreciated our effort. We could not have done it without the fabulous costumes from Fancy Dress Ball. We are heading out in them again for Halloween!
26. oktober 2018
Uopfordret anmeldelse
Indian Costume
The dress fit well except for the boots....delivered in good time.
3. oktober 2018
Uopfordret anmeldelse
Great quality product
30. september 2018
Uopfordret anmeldelse
Received with delight
Received with delight, alway thought she had a devil's spirit.
29. september 2018
Uopfordret anmeldelse
Straight forward
Straight forward, recieved on time, thank you
26. september 2018
Uopfordret anmeldelse
Great Value Amazing Costumes Highly Recommend
From looking on the web site to easy ordering I was very impressed with Fancy Dress Ball. The costumes arrived as requested and they were very much like the images from the web site, the sizing was quite accurate too, overall would highly recommend this company for brilliant service and fantastic fancy dress costume,
25. september 2018
Uopfordret anmeldelse
Speedy service, best value on the web
Speedy service, costumes as described and best value on internet I could find. Cannot fault them as a supplier really.
The costume itself is pretty good. I went for the Cannonball run costume, one for me and one for a friend. Only thing I wish it had was CHAOS on the mask part and I wish the jacket had pockets like the trousers. Its fine for what we need though and this is not a reflection on Fancy Dress Ball as they are just a supplier.
24. september 2018
Uopfordret anmeldelse
Easy to order & fast delivery
Easy to order & fast delivery. Thank you
24. september 2018
Uopfordret anmeldelse
Good choice of clothes at reasonable…
Good choice of clothes at reasonable prices. Easy to order and quick to deliver. True sizing also.
22. september 2018
Uopfordret anmeldelse
This is my first experience buying from…
This is my first experience buying from this store.My outfit was lovely and cheaper compared to some of the other stores.The costume came very fast.it was a little bit big for me.I was able to ring them and arrange a smaller size which came within 2 days.excellent service and customer care.I will definitely be buying from them again.
21. september 2018
Uopfordret anmeldelse
Fab outfit
Brilliant costume a little bit long but is still fab looks great.A bit pricy but it is well made,will last for years.Delivery was prompt.
20. september 2018
Uopfordret anmeldelse
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