Falcon Technology Anmeldelser 1.019

Thank you for all your help with our purchase very knowledgable staff and great products

Purchased FALCON 5G evo mobile WIFI at the N.E.C in Febuary, We needed wifi for our motorhome and the sales rep was very helpful and pointed us in the right direction with a small wifi box and external aerial, Great bit of kit wouldnt leave home with out it.

We recently rented a motorhome that came with a tv in a Falcon case, which I thought was great, excellent quality and just perfect for storing the tv. Having just purchased our own motorhome, I immediately ordered a Falcon case for the tv. As expected it is a top quality case and perfect for the job.

To tell me their sat nav was the best on the market for navigating with large vehicles only for me to find that it was no better than the Garmin and the Tom Tom Camper that I am familiar with was VERY disappointing in the least. It tried to take me down the same known narrow roads I wanted to avoid!!! After much arguing they agreed to take it back but deducted 30% despite stating, quote, ‘they work off the same matrix as the others’. 🤔 How can they be better??? Avoid at all costs 😡
Tom Tom Camper is the best for being intuitive and easy to use
30/7/25 Their response!! Doesn’t address the miss-selling of being the best on the market when it works off the same matrix! The Tom Tom is not new to me and I understood from your sales pitch at NEC Falcon was better. Clearly no better at avoiding narrow roads being same matrix and not as intuitive 🤷‍♂️

Great portable 4G router, easy to set up, good signal (Lebara SIM). Small and lightweight so perfect for our caravan.

Recommended.

Received my 19” Falcon Smart TV next day delivery. WOW to say that I was delighted with it, is an understatement. Setup was easy, everything connects as it should. You can get cheaper TV’s on the market but in this case you really do get what you pay for a QUALITY product with numerous features.
One tiny little suggestion that would make this 5star + would be to change the design of the 240V connector to turn to give an option to plug in the other way up.

Nice TV with twin tuners, dual voltage, good picture and sound. Just the job for my narrowboat. Only downside was that the initial language was in Spanish!

I had a problem with my controller and without giving them time to fix it published a not very nice review? But ihave been to the workshop today and was only there for about an hour and they have sorted everything out so I am a very pleased person.
Firstly I dealt with Colette who was very professional in her approach to my complaint then at the workshop today I met her then the engineer came to see what my problem was took me to the waiting area which incidentally has free tea,coffee and water has nice toilets with comfortable sofa’s to sit on he then set about sorting out my problem which he did I think his name is Chris very professional at all times. So thanks again for your service and understanding.

Bought the Falcon mobile wifi router for use in the caravan. Put the sim card in, plugged in and followed the instructionsto setup. Easy to setup got a good signal and was able to watch ITVX, Netflix etc. Would recommend this product.

Amazing product and well worth the money ..

Looking for a wifi solution for our motorhome without the need to drill holes and settled for the 5g antenna with router deluxe. Item was despatched and delivered promptly with no issues. The instructions are clear and concise which made setting up very easy. Great product very happy!

Lovely little TV, excellent picture, easy to operate. Smart function a treat.

Bought from the Motorhome and caravan show at the NEC and have been using it for over 6months. Glad to say no problems so far. Excellent picture and sound quality. Lots of extra features especially on the smart options. Also easy connectivity to the internet. Highly recommend

I had a solar panel, a DC battery charger, a lithium battery and a mobile internet system fitted in September 2023. Total cost £3429. The magnetic attachment came unstuck and the wi fi unit has just hung from its wires. I notified Falcon and they have improved the magnetic mount and returned the unit to me at no cost. This weekend the electric controller has played up, all lights flashing and ‘surging’, leisure battery not charging. I contacted Falcon and they suggested a couple of checks which I’ve done but it’s not remedied the problem. I tried to solve the issue myself and eventually came to the conclusion that the controller panel was faulty. I think it failed due to excessive heat in the van. We have had a period of several hot days and the van has been stood and not used. I purchased a new controller at a cost of £150. Chris sent this out and it arrived less than 24 hours later. I’ve swapped them over and would tentatively say problem fixed! Chris has been very helpful in working with me to fix the problem, which has been an unusual occurrence. The faulty controller has been investigated by Falcon and returned to the factory to try to identify the problem. While having a faulty controller has not been ideal, these things do happen and Falcon have been great at rectifying the problem and, importantly, investigating the fault to ensure that a high standard of product is maintained! Many thanks Chris!

Bought the Falcon EVO mobile deluxe portable 5g amplified antenna. Great service, easy to set up. Very pleased

Phoned direct to discuss dimensions and tech spec of tv - great service - Puchased and recieved new right away - Great Service 😀

We bought our Falcon tv at the NEC in October. Unfortunately we had an issue with the DVD. After contacting Falcon they arranged for the tv to be collected and it was replaced. It was about a week from collection to replacement being received. Good service.

Really happy with the service. Quickly fitted 4G set up to allow the TV to work. Even better that they have a campsite on site.
binnsey1

Easy setup and immediate conection.

Hello Chris and team very pleased with the job you have done on our motorhome , your team did a very neat job and your technician was excellent at explaining how it all worked …Margaret and John 🥇