Knowledgeable and helpful assistant who was so patient as I tested different mattresses. I certainly ended up w itch just the right one for my needs. The delivery was swift and carried out by the most... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... Se mere
Virksomheden har svaret
Not too pushy,left us to decide our purchase but gave us information and was very helpful. The delivery men were very polite and were on time.
Virksomheden har svaret
The salespeople in the shop were attentive and gave honest advice, based on long experience. The selection of furniture is extensive with an accent on quality, taste and understatement. The delivery c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- også i
- Gulvforretning
- Møbelpolstringsbutik
- Sengeforretning
- Sofabutik
- Soveværelsesmøbelbutik
Om Fairway Furniture - Newton Abbot
Skrevet af virksomheden
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Kontaktoplysninger
Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, Storbritannien
- 01626 332888
4,9
Fremragende
933 anmeldelser
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Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your 5-star review! We're delighted to hear that you found both our service and delivery excellent. We really appreciate your feedback and support.
Great service
Great service instore, good communication and updates whilst waiting for delivery. Item arrived on time and excellent quality for the price. Would have been 5 stars but the timescale from ordering (beginning of January) to delivery (late May) was a bit longer than expected.
20. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your feedback and for taking the time to share your experience. We're delighted to hear that you were pleased with the service you received in-store, our communication throughout the process, and the quality of your item.
We appreciate your comments regarding the delivery timescale. Many of our products are made to order and imported which is why it had a long delivery time.
Thank you again for your custom and support and taking the time to leave us this review. Kind regards Fairway
Very happy
Délivered at exact time stated by two extremely efficient, polite and helpfull delivery men.Thank you
22. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you so much for your kind feedback. We're delighted to hear your delivery arrived exactly on time and that our delivery team provided such efficient and helpful service. We’ll be sure to pass your compliments on to them!
Everything was excellent
Everything was excellent, from the stress free, no pressure viewing and ordering, the communication on the delivery, to the delivery and installation itself.
Would use again without any doubt.
10. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for taking the time to leave such a wonderful review. As a family run local business we are delighted to hear that everything went so smoothly for you, from the in store experience through to the delivery and the installation itself.
It’s great to know the whole process felt stress-free and seamless. We hope you enjoy your purchase and look forward to helping you again in the future. Many thanks Fairway
Scott made our experience great.Hes so…
Scott made our experience great.Hes so patient ,understanding and experienced as a salesman.
21. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your lovely feedback. We’re delighted to hear that Scott made your experience such a positive one, as one of our longest members of the sales team.
We really appreciate you taking the time to share your experience and will be sure to pass your kind words on to Scott.
Many thanks, Fairway
Reliable and quality
Reliable company, helpful and great communication throughout. Very pleased with the second recliner chair here for my Grandma
6. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you so much for your kind words! We’re delighted to hear you found our team reliable, helpful, and communicative throughout the process. It’s especially wonderful to know your Grandma is enjoying her second recliner chair from us. We truly appreciate your continued support and look forward to helping you again in the future!
Thank you for shopping with us, Kind regards Fairway
Excellent service
Excellent service , good communication on delivery, all the furniture has been delivered quickly, and within time frame given. packed really well.
We had 3 beds , one sofa, sideboard and bedroom chair delivered at different times .
Beautiful furniture highly recommended.
16. april 2026
Besvarelse fra Fairway Furniture - Newton Abbot
We are so grateful that you left us this amazing 5 Star review, we are pleased that we were able to deliver great service and within the quoted timescales. Thank you for shopping with us, we will ensure that the Newton Abbot team hear about your great review.
Good choice of quality furniture
Good choice of quality furniture, decent price and great service. They keep you informed of your order progress.
13. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your kind review. We’re so pleased to hear that you were happy with our range of quality furniture, competitive prices, and the service you received.
It’s great to know that our order updates helped keep you informed throughout the process.
We really appreciate your feedback and thank you for shopping with us.
Kind regards, Fairway Furniture
The gentleman in store was very helpful…
The gentleman in store was very helpful and they kept in touch re. delivery. The delivery itself was excellent, very efficient and chrerful!
13. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your kind review. It's great to hear that our in-store team member was helpful and that you felt well informed throughout the delivery process.
It’s also wonderful to know that the delivery team provided such an efficient and cheerful service. We’ll be sure to pass your lovely comments on to the team.
Thank you again for choosing us, and we hope you enjoy your new furniture.
Kind regards, Fairway Furniture
First rate service
Friendly , knowledgeable staff in store.
Regularly updated with order progression.
Given delivery time slot on day of delivery which was adhered too.
The 2 delivery men were polite ,respected our house installed the suite of furniture,then took away all relevant packaging erc
14. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your 5-star review! We’re so pleased to hear that you found our team friendly and knowledgeable, and that you were kept informed with your order.
It’s great to know the delivery team arrived within the promised time slot, treated your home with respect, installed your furniture professionally, and removed all packaging for you.
We really appreciate you taking the time to share your experience and hope you enjoy your new furniture!
Kind regards, Fairway Furniture
Had message to tell me they were…
Had message to tell me they were arriving shortly and very helpful
Delivered to bedroom and all unpacked on sight - not beforehand which I don’t like
Very polite and cheerful guys - a credit to Fairway Furniture
Would recommend to anyone
15. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your 5-star review! We’re so pleased to hear the delivery team kept you informed, were helpful throughout, and took care to unpack everything in your bedroom on arrival. It’s great to know their polite and cheerful attitude made such a positive impression.
Your recommendation means a lot to us, and we’ll be sure to pass your kind comments on to the team! We hope you enjoy your new bed.
Kind regards, Fairway Furniture
Very professional sales man was lovely
Very professional sales man was lovely!
Show room is lovely good range of products. Thank you Scott!
13. april 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you so much for your kind review! We’re delighted to hear you had such a positive experience with Scott and enjoyed our showroom and product range.
We really appreciate your feedback and look forward to welcoming you in-store again soon!
Kind regards, Fairway Furniture
2 star for the environment
2 star for the environment. 1 star for the incompetent inept often unhelpful bordering on awkward staff.
We ve been going to fairway for over a decade. But we rarely buy anything anymore because they never know anything about their own products and their staff turnover is constant presumably due to these issues.
This site asks for a date but it's every visit that's lacking.
We met one of the staff in a rival store and they claimed they quit because of how poorly run fairway has become. We certainly have found that to be true.
Possibly a management issue?
Will keep visiting in the hope of a better shopping experience. I hope they fix there issue soon as we believe in supporting local stores but fairway don't make it easy.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for taking the time to offer a review, even though it would seem we have fallen short of our aim to offer the best customer service.
As with any business, staff members move on to new opportunities and this can be for a variety of reasons. The Newton Abbot store in particular has had several new team members over the past year, many of whom have years of experience in the furniture sector.
It is disappointing that the former staff member you spoke to seems to have such a negative view of our company, but that is not for us to comment on, other than to say that the business seeks the best performance from every member of our store teams.
As a family owned and run business, we strive to be the best and we will continue to work hard to deliver that to our current and future customers.
Kind regards. Fairway Furniture
Great
From a great service in the showroom to the great experience during the delivery. Everything went really well and the sofas are great as well!
7. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you so much for your kind words! We’re delighted to hear you had a great experience from the showroom right through to delivery. It’s wonderful to know you’re happy with your new sofas too.
We really appreciate your support and hope you enjoy your new sofas!
Kind regards, Fairway Furniture
The whole experience from looking at…
The whole experience from looking at furniture, to buying it, delivery & installation was exceptional. We shall be purchasing again from the N. Abbot store.
6. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your wonderful feedback. We’re delighted to hear that your entire experience was exceptional. The team at our Newton Abbot store will be especially pleased to hear your kind comments.
We truly appreciate your support and look forward to welcoming you back in store again in the future.
Kind regards, Fairway Furniture
Brilliant experience alround
From start to finish everything was superb. We went to other bed suppliers, and they were helpful, but lacked the clarity of pricing that Fairway presented. Delivery service was excellent, asked where I wanted the bed installed, 20 mins later, all done !!. Just a brilliant experience alround
8. maj 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for such a great review! We’re delighted to hear that your experience was superb from start to finish. Providing clear pricing and excellent customer service is very important to us, so it’s wonderful to know this stood out during your visit. We’re also pleased that the delivery and installation process was quick, smooth, and hassle-free.
Your kind comments mean a great deal to the whole team. Thank you again for shopping with us.
Kind regards, Fairway Furniture
I have used fairways a few times and…
I have used fairways a few times and each time I have found what im looking for. The staff are very friendly and I would recommend them
1. april 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your continued support and for taking the time to leave such a lovely review! We’re delighted to hear that you’ve always been able to find what you’re looking for when shopping with us. It’s also wonderful to know that our friendly staff have helped make your experience a positive one.
We truly appreciate your recommendation and look forward to welcoming you back again soon!
Kind regards, Fairway Furniture
Excellent service from start to finish.
We were served by Scott who was very helpful and helped us choose the best options for us. He kept us up to date on the progress of our order . We were given a 2 hour time slot for delivery and the suite arrived well within the given times. The suite is well made and just as we expected. Thank you to all involved.
27. marts 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your 5-star review! We’re so pleased to hear that Scott was able to help you find the best options and kept you well informed throughout your order.
It’s great to know your delivery arrived within the expected time slot and that you’re happy with the quality of your Celebrity furniture. We’ll be sure to pass your thanks on to everyone involved.
Thank you for shopping with us!
Kind regards, Fairway Furniture
good product and service
29. april 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for your wonderful review. We’re so pleased to hear that you’re happy with both the product and the service you received at our Newton Abbot store.
Your review means a lot to our team, and we truly appreciate your support.
Kind regards,
Fairway Furniture
Smooth process from start to finish
Smooth process from start to finish, initially we were told it would be a six week lead time for our new bed however the following week despite a little bit confusing email we were told the item would be delivered in a few days. Easy to book delivery and the delivery guys were excellent, polite and professional. We’ve used this company in the past and we would continue to do so because we always get excellent service.
23. april 2026
Besvarelse fra Fairway Furniture - Newton Abbot
Thank you for the lovely review! We’re really pleased to hear that, overall, you had a smooth experience and that our delivery team made a great impression with their professionalism and care.
We’re glad we could bring things forward and get your new bed to you sooner than expected. It means a lot to us that you’ve chosen to return to us and that we’ve been able to consistently provide excellent service.
We hope you enjoy your new bed, and we look forward to helping you again in the future!
Kind regards, Fairway Furniture
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